Female IT Support Jobs

Key Responsibilities & Duties:Instruction & Curriculum: Deliver lessons on programming, software applications (MS Office), and web technologies, following CBSE curriculum.Practical Training: Guide students in computer lab sessions to develop hands-on skills in coding, hardware, and software troubleshooting.Assessment & Evaluation: Create, administer, and grade tests, assignments, and projects to monitor student progress.Lab Management: Maintain, update, and ensure the safety of computers, printers, and networking equipment.Technical Support: Support students in IT club activities, competitions, and technical projects.Communication: Conduct parent-teacher meetings to discuss student performance and provide progress reports.Required Qualifications & Skills:Education: Bachelors degree in Computer Science (B.Sc/BCA/B.Tech) or IT.Mandatory Training: B.Ed is generally required for TGT roles.Technical Skills: Proficiency in Python, HTML, Java, SQL, and database management.Soft Skills: Strong communication, classroom management, and ability to handle student queries.Experience: Usually 2-5 years of relevant teaching experience is preferred

The Technical Coordinator will be responsible for coordinating technical activities within the organization to ensure smooth and efficient operations. This includes managing schedules, communicating with team members, and troubleshooting technical issues.Key Responsibilities:- Coordinate technical projects and tasks to meet deadlines and quality standards. This involves creating schedules, assigning tasks, and tracking progress.- Communicate effectively with team members, clients, and vendors to ensure clear understanding of project requirements and expectations.- Identify and resolve technical issues that may arise during project execution, by collaborating with team members and utilizing problem-solving skills.- Keep accurate records of project details, technical specifications, and progress updates to ensure smooth project flow and timely completion.Required Skills and Expectations:- Diploma in a relevant technical field.- Strong organizational and communication skills, with the ability to coordinate multiple tasks simultaneously.- Problem-solving skills and attention to detail to identify and resolve technical issues efficiently.- Ability to work well in a team environment, collaborate effectively with others, and adapt to changing priorities.- Previous experience in a technical coordination role is preferred, but not required for entry-level candidates.

Job Title : Helpdesk Executive/ Call CoordinatorJob Location : Work From Home (WFH)Job Type : Full-TimeTotal Positions : 2Working Days : Monday to SaturdayWorking Hours : 9:00 am to 7:00 pmJob Description :1. Act as the single point of contact for customer support and incident requests.2. Coordinate with Customers, Engineers, and Vendors via Calls and E-mails.3. Route tasks, jobs, requests, and incidents to the appropriate engineers and vendors based on the nature of the calls.4. Provide continuous updates to customers regarding the status of requests and incidents, over calls and emails, until resolution.5. Maintain accurate records of all tasks, jobs, requests, and incidents in MS Excel.6. Follow the Escalation Matrix as required, depending on the status of tasks or incidents.7. Prepare Daily, Weekly, and Monthly MIS Reports.Education & Experience :1. Academic Qualification : Any Graduate2. Experience Required : Minimum 6 months to 2 years3. Communication Skills : Proficient in English (Written & Verbal), and able to communicate in Hindi and Marathi.4. Salary Offered : upto 3Lacs/Annum5. Joining : 30 DaysImportant Note : Only experienced candidates (6 months to 2 years in Call Coordination, Service Desk, and Vendor Management) are encouraged to apply.Interested candidates are invited to share their updated CV at hr@sprvinfosys.com

Sales Support Executive (0 2 years)Job DescriptionWe are looking for a committed and communicative Sales Support Executive to join our team. The ideal candidate should be a female graduate with strong communication skills and a desire to support sales efforts. Eron Techno Solutions is an offshore software development company with ongoing expansion, offering great potential for growth and learning. In this role, you will support the sales and marketing team by coordinating with clients, maintaining accurate records, and providing timely communication support.Roles and Responsibilities Assisting the sales team with backend support and coordination tasks. Handling inbound and outbound calls for basic client interactions. Coordinating follow-ups and maintaining accurate records of client communications. Helping prepare proposals, quotations, and documentation. Supporting marketing activities and responding to basic customer queries. Ensuring smooth communication between clients and internal teams. Updating internal reports and maintaining databases. Gathering client feedback and sharing it with relevant departments.Sales Support Executive Requirements Bachelors degree in any stream. Female candidates only. Good verbal and written communication skills (English & Tamil preferred). Basic knowledge of customer handling and coordination. Willingness to learn and adapt to sales support roles. Basic understanding of CRM tools is a plus.Benefits:Job Types: Full-time, PermanentSchedule: Day shift Morning shiftSupplemental Pay: Performance bonusEducation: Bachelor's (Preferred)Job Types: Full-time, Permanent, FresherBenefits:Health insurancePaid sick timeProvident FundLanguage:English (Preferred)Work Location: In person*Speak with the employer* +91 9095790958

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure. Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers. Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rules In-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

Customer Support & Troubleshooting:Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.Diagnose and resolve software-related issues, including functionality problems, error messages, login issues, and usability challenges.Guide users step-by-step through problem-solving processes or feature usage.Prioritize and manage multiple support requests simultaneously, ensuring timely responses and resolutions according to Service Level Agreements (SLAs).Issue Escalation & Follow-up:Escalate complex or unresolved issues to higher-level support teams, development teams, or relevant departments.Collaborate with internal teams (e.g., development, QA, product management) to provide feedback, facilitate bug fixes, or suggest feature enhancements.Follow up with users to ensure their issues are fully resolved and they are satisfied with the solution provided.Documentation & Knowledge Management:Accurately log and document all customer interactions, technical issues, troubleshooting steps, and resolutions in the ticketing or CRM system.Contribute to and maintain a comprehensive knowledge base, FAQs, and self-help articles to empower users and reduce support volume.Identify recurring issues and suggest proactive solutions, training materials, or system improvements.Product Knowledge & Training:Maintain a deep and up-to-date understanding of the software product(s) being supported, including their functionalities, updates, and integrations.Educate users on product features, best practices, and new releases.Continuously learn and stay updated on industry trends, software advancements, and relevant technologies.System Monitoring & Maintenance (if applicable):Assist in monitoring software performance and system health to proactively identify potential issues.Participate in testing new software versions, patches, and updates before deployment.Customer Satisfaction:Ensure a positive and professional customer experience by being empathetic, patient, and efficient in all interactions.Gather customer feedback and contribute to improving support processes and product usability.

IT job

Sales Coordinator Location: Mumbai/Bangalore Salary: 15K+/Month Customer inquiries, IT sales, LinkedIn marketing, and lead generation. Qualifications: Bachelor's in Marketing/Business, strong sales skills. (Female preferred)

Conduct client meetings and maintain professional communication.Coordinate between clients and internal teams.Ensure smooth project execution and follow-ups.

We have SAAS playform, require onboarding officer on our platform, having good communication skills

Ticketing Systems:Experience with tools like ServiceNow, JIRA, Zendesk, or ManageEngine for logging and tracking issues.Familiarity with ITIL concepts like Incident, Change, and Problem Management.Soft SkillsCommunication Skills:Clear and concise communication with end users.Ability to explain technical issues to non-technical users.Customer Service:Empathy and patience while handling user complaints.Maintaining a customer-first approach to resolving issues.Problem-Solving:Analyzing issues logically and providing effective solutions.Ability to handle and prioritize multiple tasks.Time Management:Managing time effectively to resolve issues within defined SLAs.Prioritizing critical tasks during high-pressure situations.Team Collaboration:Working effectively with IT teams and escalating issues when necessary.Sharing knowledge with peers for continuous improvement.Tools and PlatformsTicketing and Monitoring:ServiceNow, JIRA, Zendesk, SolarWinds.Remote Support:TeamViewer, AnyDesk, Remote Desktop, LogMeIn.Communication Tools:Microsoft Teams, Slack, Zoom.Basic Monitoring Tools:Tools for hardware health, network activity, and log analysis.Additional SkillsAdaptability:Learning new tools and technologies quickly.Attention to Detail:Identifying root causes and preventing repeat issues.Documentation:Maintaining detailed records of issues and solutions in a knowledge base.Training and Guidance:Assisting users in understanding systems and software.

TO GIVE SUPPORT TO THE CLIENTS THROUGH YOUR ENTHUSIASTIC TRAININGTO WORK IN OUR PROJECTTO GIVE REGULAR REPORTS TO US ABOUT YOUR CLIENTS WORK PERFORMANCEMAINTAIN DIRECT CUSTOMER RELATIONSHIPTO HANDLE THE CUSTOMERS AND RECTIFY THEIR QUERIESEXCELLENT ORGANIZATIONAL AND TIME MANAGEMENT SKILLSMUST HAVE LAPTOP

Hiring for 5 Telemarketing Executive Jobs in Faizabad, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in outbound calling,Domestic BPO,Voice Process,IT Support etc.

Position Summary: Make reports and dashboard Coordinate within CISPL to complete task Resolve queries raised by end customers Manage teamRequirements:- Little knowledge of technical background, with understanding or hands-on experience in software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills

We are looking for a motivated and enthusiastic telecalling executive to join our digital marketing agency. You will be responsible for contacting prospective and existing clients, introducing our digital marketing services, and persuading them to avail our services. You will also be required to generate leads, follow up them, answer queries, and provide excellent customer service.To be successful in this role, you should have excellent communication and interpersonal skills, a flair for sales, and a passion for digital marketing. You should also have a good knowledge of digital marketing concepts and best practices, and be able to use various tools and platforms to conduct research and track performance. You should be able to work independently and as part of a team, and meet or exceed your sales targets.Responsibilities:Make inbound & outbound calls to potential and existing clients to introduce our digital marketing services and generate leads.Explain the benefits and features of our digital marketing services and persuade clients to avail our services.Provide information and answer queries about our digital marketing services, pricing, and packages.Follow up with leads and clients to ensure customer satisfaction and retention.Maintain records of calls, outcomes, and feedback in a CRM system.Conduct market research and competitor analysis to identify new opportunities and trends in the digital marketing industry.Collaborate with the digital marketing team to provide feedback and suggestions to improve our digital marketing strategies and campaigns.Achieve or exceed monthly sales targets and KPIs.Requirements:Bachelors degree in marketing, communication, or related field.Proven experience as a telecaller, telemarketer, sales executive, or similar role in a digital marketing agency or related industry.Excellent verbal and written communication skills in English and Hindi.Smart personalityStrong persuasion and negotiation skills.

Job Summary:-A Product Expert in Sales is a professional who possesses in-depth knowledge about a particular product or range of products and uses that knowledge to drive sales. This role requires a combination of technical expertise, sales acumen, and excellent communication skills. Here are some key responsibilities and skills associated with the role of a ProductRoles & ResponsibilitiesCreating sales plan.Prepare sales pitch and upgrade time to time.Explaining product features and benefits to clients.Maintain healthy business relationship with client.Lead activity update in CRM or in another given tool.Work collaboratively Coordinate sales effort with team members and other departments.Reach out to customer leads through cold calling.Expedite the resolution of customer problems and complaints to maximize satisfaction.Meeting arrangement.Basic product demo to client.Negotiating contracts with clients.Standard report submission to Product head.Answering client questions.Closing sales and achieving organization goal as well as self-quota.Creating and maintaining customer database.Provide standard sales related support to client.Align product features with customer need.Supply management with reports on customer needs, problems, interests, competitive activities, and potentialfor new products and services.Continuously improve through feedback.Keep abreast of best practices and promotional trends.Feedback on operation improvementPrimary SkillsProven work experience as a Product Sales Representative.Teamwork.Excellent knowledge of MS Office.Familiarity with BRM and CRM practices along with ability to build productive business professionalrelationships.Highly motivated and target driven with a proven track record in sales.Work well under pressure.Strong Communication skill.Problem solving ability.Critical thinking ability.Ability to create and deliver presentations tailored to the audience needs.Knowledge on HRMS and Payroll

Location: H-91,sector63,Noida,Noida, Gautambuddha Nagar, Uttar Pradesh,201301Timing-10:00am to 6:30pmLanguages: English & HindiQualifications: High School Diploma or equivalent. Excellent communication skills. Fluency in English and any other language(optional) Friendly attitude and good customer service skills. Proficiency in computer programs and technology. Knowledge of customer care techniques. Able to work independently.Responsibilities: Handle customer inquiries and complaints via phone, chat ,or email. Provide accurate information about products and services. Identify customer needs and help customers use specific features. Understand customer requirements and provide appropriate solutions. Research required information using available resources Follow up with customers to ensure their issues are resolved. Maintain a record of customer interactions and transactions Update customer profiles in internal databases. Comply with company policies and procedures Suggest process improvements to enhance customer service experience.Skills: Excellent communication and interpersonal skills. Good problem-solving and decision-making skills. Strong attention to detail. Ability to work well under pressure. Ability to work independently. Excellent organizational and time management skills.Benefits: Immense learning opportunity. Incentives :-After 3 months on performance basis.

Hiring for 4 IT Consultant Jobs in Ghaziabad,sales,it counselor,communication, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in sales,it counselor,communication etc.

Job Openings for 2 Customer Service Jobs with minimum 1 Year Experience in Bahadurgarh, having Educational qualification of : B.A, B.C.A, B.Com with Good knowledge in Customer Care,MS CRM,Service Marketing,Technical Services,IT Support,Computer Graphics etc.