IT Support Female Jobs in Ahmedabad

JOB OVERVIEW: Implementation of SLIMS software to laboratories, diagnostic centers and hospitals. Interface of SLIMS with laboratory instruments and third party software. Provide offline as well as online support to customers.ELIGIBILITIES: The ability to work independently and as a part of team. Sound technical knowledge. The ability to multitask effectively. Proven experience working as an Implementation Specialist. Strong analytical and problem-solving skills. Proficiency in all Microsoft Office applications and SQL database management systems. Exceptional communication and customer service skills. Excellent organizational and time management skills. Good communication skills in English and Hindi. Agreed to travel as a part of work at client site

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out applications. Providing support in the forum. Managing multiple cases at one time. Testing and evaluating new technologies.