Telecaller Job DescriptionJob Title: TelecallerDepartment: Customer Service / SalesLocation: [Specify Location]Reporting To: [Supervisor/Manager Name]Key Responsibilities:1. Outbound Calls:Make calls to prospective or existing customers to generate leads or sales.Promote products/services and provide accurate information.2. Inbound Calls:Handle customer inquiries, complaints, or feedback.Resolve issues promptly and ensure customer satisfaction.3. Follow-Up:Maintain follow-up with potential customers and keep records of interactions.Convert leads into sales by building trust and rapport.4. Database Management:Maintain accurate records of calls and customer details in the database.Update information regularly to ensure the database's integrity.5. Achieve Targets:Meet or exceed daily/weekly/monthly targets.Collaborate with the sales team to achieve organizational goals.6. Communication:Provide clear and persuasive communication to customers.Relay any product/service updates or promotions effectively.