Array ( [0] => feedback [1] => guwahati ) Feedback Jobs for Women in Guwahati | Female Feedback Job Vacancies in Guwahati

Feedback Female Jobs in Guwahati

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Female - Customer Experience & Customer Manager (full Time)

Lakshmi North East Solutions (LNES)

  • 2 - 4 yrs
  • 3.5 Lac/Yr
  • Guwahati
Customer Experience Customer Feedback Customer Satisfaction Service Excellence Community Management Community Engagement Strategy
- Define, map and optimise the endtoend customer experience across all touch-points (in-store, online, events, membership clubs) for The Slow Draws cigar and saltmalt offerings.- Monitor key metrics (e.g., customer satisfaction, Net Promoter Score, repeat purchase rate) and use insights to drive improvements.- Develop and execute a community strategy: building a loyal, engaged community of cigar connoisseurs and saltmalt enthusiasts.- Foster both online (social media, forums, membership platforms) and offline (club events, tastings, brand gatherings) community experiences.- Curate and produce engaging content (stories of craft, tastings, lifestyle features, behind-the-scenes of production) aligned with the premium brand identity.- Organise and host community events (tastings, masterclasses, brand partner experiences) to reinforce brand loyalty and connect members with the brands ethos.- Serve as the voice of the customer/community internally capture feedback, sentiment, ideas from the community and share with product, operations, marketing teams.- Analyse community and customer data (behaviour, preferences, churn, engagement) to identify opportunities for improving product, experience, service or membership.- Ensure members/customers receive responsive, high-touch service befitting a premium brand: respond to queries, issues, feedback in a timely professional manner.- Develop and maintain relationships with high-value customers, influencers, brand ambassadors; manage recognition and loyalty programmes to reward them.- Work closely with sales/retail, product development, operations, marketing teams to ensure community and customer experience initiatives are integrated into overall business strategy.- Identify and execute strategic brand partnerships or collaborations (e.g., luxury lifestyle brands, premium spirit clubs, cigar lounges) that enhance The Slow Draws community offering.- Manage the community and customer-experience budget: planning events, content initiatives, ambassador programmes, community tools and platforms.- Maintain documentation of community strategy, campaign outcomes, membership metrics and feedback loops, enabling continuous optimisation.
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Hiring For Junior Counsellor (Female)

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Rajgarh Road Guwahati
Student Counselling Academic Guidance Career Counseling Course Enrollment Guidance & Mentoring Education Consulting Student Retention Personalized Counseling Student Well Being Career Pathway Planning Admission Process Student Feedback Coaching & Mentoring
- Provide counseling and emotional support to employees dealing with stress, anxiety, or personal challenges related to their work or personal life.- Act as a point of contact for employees who need advice or support related to their mental health and well-being.- Assist in resolving interpersonal conflicts among employees, promoting a positive and harmonious work environment.- Mediate disputes between team members, supervisors, or other departments to ensure productive and respectful communication.- Provide career counseling and guidance to employees on career paths, skill development, and growth opportunities within the company.- Assist with the onboarding process for new hires, ensuring that they feel welcomed, supported, and integrated into the company culture.- Help design and distribute employee satisfaction surveys to gather feedback on workplace issues, employee morale, and company culture.- Support the promotion of a healthy work-life balance and advocate for initiatives that enhance the physical and mental health of employees.- Maintain confidential records of counseling sessions, employee interactions, and any related actions taken to support the well-being of employees.- Educate employees about company policies, including work hours, health benefits, safety standards, and conflict resolution procedures.- Work closely with the HR department to identify employee needs and provide appropriate resources and support.- Act as an advocate for employees, ensuring their concerns are heard and addressed by the appropriate management team.- Ensure all counseling practices are conducted ethically and in compliance with legal standards.- Stay updated on relevant labor laws, regulations, and best practices related to employee support and counseling in the construction industry.- Track employee engagement and satisfaction levels, and report trends or emerging issues to senior management.
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Looking For Customer Relationship Manager (Female Candidates Only)

Lakshmi North East Solutions (LNES)

  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Engagement Client Relationship Customer Retention Customer Support Customer Satisfaction Sales Support Product Feedback Lead Generation Sales Growth Retailer Relationships
- Customer Engagement: Develop and maintain strong relationships with key customers, distributors, and retailers to ensure high levels of satisfaction and loyalty.- Customer Support: Address customer queries, concerns, and complaints in a timely and professional manner, ensuring an optimal customer experience.- CRM System Management: Manage and update the CRM database with accurate customer information, including contact details, purchase history, and preferences.- Customer Segmentation: Analyze customer data to segment customers based on demographics, buying behavior, and preferences, allowing for targeted marketing and personalized communication.- Sales Support: Collaborate with the sales team to provide customer insights, generate leads, and help drive sales through strategic customer relationship management.- Product Feedback: Collect feedback from customers regarding FMCG products, services, and experiences, and work with relevant teams to address issues and improve offerings.- Customer Retention Strategies: Implement strategies to increase customer retention and loyalty, such as loyalty programs, personalized offers, and post-purchase follow-ups.- Customer Education: Educate customers about new FMCG products, promotions, and features, ensuring they are well-informed and engaged with the brand.- Reporting and Analysis: Monitor and analyze CRM data to generate reports on customer satisfaction, engagement levels, and retention rates, providing insights to management.- Cross-functional Collaboration: Work closely with marketing, sales, and product teams to ensure that customer needs and feedback are integrated into business strategies and product development.- Promotions and Campaigns: Collaborate in designing and executing customer-centric marketing campaigns and promotional offers aimed at enhancing customer engagement and product uptake.
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Customer Relationship Manager (Female Candidates Only)

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Retention Client Relationship Management Relationship Building Sales Performance Retention Strategies Customer Segmentation Customer Data Analysis Complaint Resolution Upselling and Cross Selling Customer Feedback Sales Collaboration
- Develop and maintain strong, long-lasting relationships with key customers, retailers, and distributors to enhance customer loyalty and satisfaction.- Create and implement customer retention strategies such as loyalty programs, personalized offers, and post-purchase follow-ups to increase repeat business.- Address customer inquiries, complaints, and concerns in a timely and professional manner, working to resolve issues and maintain positive relationships.- Work closely with the sales team to identify new business opportunities, provide customer insights, and support the achievement of sales targets and growth.- Regularly collect feedback from customers about products, services, and overall experience to identify areas for improvement and ensure customer satisfaction.- Gather and analyze customer and market data to provide insights into customer preferences, purchasing behavior, and trends, and inform marketing strategies.- Manage a portfolio of key accounts, ensuring that their needs are met, expectations are exceeded, and the relationship is nurtured for long-term success.- Coordinate with marketing and sales teams to design and implement promotional campaigns and special offers aimed at enhancing customer engagement and driving sales.- Provide customers with up-to-date product information, pricing, and promotional details to enhance their purchasing decisions and experience.- Monitor customer interactions and performance metrics, generating regular reports on customer satisfaction, retention rates, and feedback to share with management.- Collaborate with various departments (sales, marketing, logistics, and finance) to ensure smooth service delivery, order fulfillment, and customer satisfaction.- Educate customers on the benefits and features of FMCG products to enhance their understanding, increase sales, and improve brand loyalty.
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