responsibilities:
guest reception: welcome guests and clients with a friendly and professional demeanor.
phone management: answer, screen, and direct incoming calls; take messages as necessary.
appointment scheduling: manage calendars, schedule meetings, and coordinate appointments for staff.
administrative support: perform clerical duties such as filing, data entry, and maintaining records. respond to inquiries and provide information about the organization and its services.
mail handling: receive, sort, and distribute incoming mail and packages; prepare outgoing mail.
inventory management: monitor and maintain office supply inventory; reorder supplies as needed.
visitor log maintenance: maintain a visitor log and ensure adherence to security protocols.
staff assistance: provide administrative support to other departments as required.
reception area maintenance: ensure the reception area is tidy and presentable at all times.
lead generation: conduct lead generation activities to identify and engage potential customers, promoting the organization's services.
qualifications:
education: high school diploma or equivalent; additional certifications in office administration are preferred.
experience: previous experience in a receptionist or administrative role is advantageous.
communication: must be able to speak in good english. any additional language will be added benefit for the role.
skills: strong organizational and multitasking abilities; excellent verbal and written communication skills; proficiency in office software (., ms office).
interpersonal skills: ability to interact professionally with a diverse range of individuals.
attention to detail: strong attention to detail and problem-solving skills.
working conditions:
fast-paced environment requiring the ability to manage multiple tasks simultaneously.