Chat Support Female Jobs in Surat

Job descriptionRequired -Telecaller FEMALE )Location: SURAT, Gujarat, IndiaFull job description:-- To handle sales inquiries. Manage dispatch process.- To maintain sales records and report goal setting to the sales team.- To Create and distribute presentations and supporting documents to help the sales team.- Hands-on experience preparing monthly sales reports, collecting feedback, etc.- Monitor the team's progress, identify shortcomings, and propose improvements.Job Responsibilities:-- Well-qualified to work on approaching customers directly for new offers or products.- Must be able to work on the calling part.- Able to work on worksheets to update data.- Answer inquiries on time.- Support management.

Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email. Manage, process, and track customer Order for timely arrival of online orders. Documenting product issues, providing customer feedback and generate summarized reports to Product Managers and Operational Departments. Maintain high customer satisfaction & logistics metric scores for our online store Like, Amazon, eBay, Newegg. Data entry/analysis and reporting to support Management team. Communicate with other internal Operations, and working collaboratively with Ecommerce Channel Managers, Marketing, and Graphical Team. She understands English language well.

Job description- Only Local Surat Candidate can apply.Full job description:-- To handle sales inquiries. Manage dispatch process.- To maintain sales records and report goal setting to the sales team.- To Create and distribute presentations and supporting documents to help the sales team.- Hands-on experience in preparing monthly sales reports, collections feedback, etc.- Monitor the team's progress, identify shortcomings, and propose improvements.Job Responsibilities:-- Well qualified to work on approaching customers directly for new offers or products.- Must be able to work on the calling part.- Able to work on worksheets to update data.- Answer inquiries on time.-Support management.