Chat Support Fresher Jobs in Surat

Key Responsibilities:Handle customer queries via call, email, WhatsApp & chatProvide accurate product/service informationManage follow-ups & maintain CRM recordsAssist in lead generation & issue resolutionEnsure customer satisfactionRequirements:Basic English + Strong Hindi/GujaratiGood communication & polite customer handlingKnowledge of MS Office, Email, CRM & WhatsApp BusinessPositive attitude & multitasking ability

Responsibilities :Fluent in English verbal and written communicationClient and audience query handlingOverseeing the customer service processResolving customer complaints brought to your attentionProviding detailed information to customersPrompt response over Product Chat boxCo-ordination with Technical teamTaking feedback from the customersMaintaining a healthy relationship with the clientsNote : Training will be provided to the freshers(surat local candidates can apply only)

SRG Infotech Solutions providing Genuine Part Time - Full Time Data Entry Project / Back Office Project/ Home Based Project and urgently Need candidate who have competency in Word , Excel, PowerPoint. Should Have knowledge of Data Entry in computer would be an added advantages.Vacancies : 99Jobs are :1) Data Typing in MS Word2) Number Entry In Excel3) Handwriting Form Filling4) Digital Form Filling Job5) Outsourcing JobRequired Skills and Qualifications:Candidate Should have working Laptop & PC at home.Can Work on Any Location across India (Work From Home).Freshers / Housewife / Retired Person are WelcomeResponsibilities:Scan And Print documents as given by CompanyReview and verify the entries of others.Maintain the records in Secure & Confidential mode.Require Complete Updation of Data on Weekly Basis.For More Details Regarding This Job Kindly Apply Now Or Contact @ ( 9 33 015 35 72 )

Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email. Manage, process, and track customer Order for timely arrival of online orders. Documenting product issues, providing customer feedback and generate summarized reports to Product Managers and Operational Departments. Maintain high customer satisfaction & logistics metric scores for our online store Like, Amazon, eBay, Newegg. Data entry/analysis and reporting to support Management team. Communicate with other internal Operations, and working collaboratively with Ecommerce Channel Managers, Marketing, and Graphical Team. She understands English language well.