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Emergency Response Fresher Jobs in Patna

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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Patna
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are seeking an Airport Terminal Services Agent to join our team in Patna, India. In this role, you will be the first point of contact for passengers, ensuring a smooth and pleasant experience at the airport.As an Airport Terminal Services Agent, your key responsibilities include:1. Passenger Assistance: Greet travelers, provide information regarding flight schedules, boarding gates, and airline services to enhance their travel experience.2. Check-In Processes: Assist passengers with check-in procedures, including baggage handling and documentation verification, ensuring accuracy and compliance with airline regulations.3. Customer Support: Address passenger inquiries and resolve issues related to ticketing, baggage, or flight delays, offering timely solutions to enhance customer satisfaction.4. Safety Compliance: Ensure that all safety protocols and airport regulations are adhered to during daily operations, prioritizing the safety of both passengers and airport staff.5. Collaboration: Work closely with airport staff, airline personnel, and other service providers to ensure efficient service delivery and maintain operational standards.To be successful in this role, candidates must have a minimum of a 12th-grade education and ideally possess 0 to 2 years of experience in customer service or related fields. Strong communication skills in English and local languages are essential. You should be highly organized, have a pleasant demeanor, and be capable of working in a fast-paced environment. Flexibility in working hours is also important, as airport operations run 24/7.
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  • Fresher
  • 6.0 Lac/Yr
  • Patna
Adherence to Regulations Aircraft Loading Aircraft Marshalling Baggage Handling Equipment Operation Fueling Procedures Ramp Operations Safety Procedures Weather Awareness Risk Assessment Time Management Customer Service Quality Control Ground Handling Problem Solving Emergency Response Team Coordination Conflict Resolution Resource Allocation Communication Skills
As a Ramp Supervisor in Patna, India, you will oversee the daily operations at the airport ramp, ensuring that all ground activities run smoothly and safely. This full-time position is open to freshers who have completed their 10th grade.Key Responsibilities:- Supervise Ramp Operations: You will manage ground handling activities, such as baggage loading and unloading, to ensure timely and efficient service.- Coordinate with Teams: You will work closely with various teams, including ground staff and flight crews, to maintain seamless communication and operations.- Monitor Safety Procedures: Ensuring safety is a priority. You will enforce safety protocols to protect passengers and staff during ramp operations.- Train and Guide Staff: As a supervisor, you will be responsible for training new team members and guiding them in their daily tasks to ensure high performance.- Resolve Issues: You will address any issues that arise during operations, finding quick solutions to keep everything on track.Required Skills and Expectations:Candidates should possess strong leadership and communication skills to effectively manage teams. Attention to detail is important for ensuring all activities meet safety and efficiency standards. A proactive attitude is necessary to anticipate and resolve potential problems. You should be willing to work in a fast-paced environment and maintain a positive demeanor under pressure.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Patna
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are seeking a dedicated Airport Terminal Services Agent in Patna, India. This role is ideal for individuals looking to start their career in the aviation industry, requiring minimal experience and a passion for customer service.As an Airport Terminal Services Agent, your responsibilities will include:- Customer Assistance: You will greet and assist passengers with check-in, baggage handling, and provide information about flights and airport services. Your friendly demeanor will help ensure a positive travel experience.- Check-In Process: You will manage the check-in counter, processing passengers tickets and luggage efficiently while adhering to safety and security policies.- Problem Solving: If issues arise, such as flight delays or cancellations, you will communicate effectively with passengers, offering solutions and alternatives to ensure customer satisfaction.- Collaboration: You will work closely with airline staff, security, and other airport services to maintain smooth operations and assist with any emergencies or special requests.To succeed in this role, you should have strong communication skills and be comfortable interacting with diverse groups of people. A good understanding of customer service principles is essential. You must be detail-oriented, able to follow procedures, and maintain a calm demeanor under pressure. Being reliable and punctual is crucial, as the airport environment can be busy and fast-paced. A 10th-grade education is required, and you should be ready to work full-time from the office.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Patna
Compliance Regulations Confined Space Entry Environmental Regulations Hazmat Handling Mechanical Aptitude Pump Operations Safety Procedures Spill Response Tanker Loading Teamwork Terminal Inspections Quality Control Fire Safety Troubleshooting Emergency Response Inventory Management Terminal Operations Equipment Maintenance Record Keeping Communication Skills
- Operating and monitoring terminal equipment: As a Terminal Operator, you will be responsible for operating and monitoring various types of equipment at the terminal to ensure smooth operations.- Loading and unloading goods: You will be loading and unloading goods onto trucks, trains, or ships as required, following safety protocols and guidelines.- Maintaining cleanliness and organization: Keeping the terminal area clean and organized is crucial for efficient operations, so you will be expected to contribute to maintaining a safe and orderly work environment.- Assisting with maintenance and repairs: Supporting the maintenance team in routine checks, repairs, and upkeep of terminal equipment to ensure everything is in good working condition.- Following safety procedures: Adhering to all safety regulations and protocols to prevent accidents and ensure the well-being of yourself and others in the workplace.Skills and Expectations:- Ability to follow instructions and work independently with minimal supervision.- Strong attention to detail to ensure accuracy in handling goods and equipment.- Good physical stamina and strength to handle manual tasks and work in various weather conditions.- Willingness to learn and be trained on operating terminal equipment and following safety procedures.- Effective communication skills to coordinate with team members and supervisors for smooth operations.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna
Baggage Handling Lost and Found Procedures Safety Regulations Passenger Assistance Gate Operations Aircraft Marshalling Security Procedures Time Management Flight Check-in Baggage Claim Communication Skills Conflict Resolution Emergency Response Problem Solving Teamwork Customer Service Computer Skills Boarding Procedures Multitasking Attention to Detail
As an Airport Terminal Services Agent, you will be responsible for various tasks related to passenger services at the airport terminal. Your key responsibilities will include baggage handling, ensuring lost and found procedures are followed, adhering to safety regulations, providing assistance to passengers, assisting with gate operations, and marshalling aircraft. You will also be in charge of security procedures, managing flight check-ins, handling baggage claims, and communicating effectively with passengers and colleagues. Additionally, you will be required to resolve conflicts, respond to emergencies, solve problems efficiently, work well in a team, provide excellent customer service, demonstrate good computer skills, follow boarding procedures, multitask effectively, pay attention to detail, and manage your time efficiently. No previous experience is required for this role, but a minimum education of 10th pass is necessary. This is a full-time position based in Patna, where you will be working from the office.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Patna
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are looking for an Airport Terminal Services Agent in Patna, India. This entry-level position is perfect for individuals with a passion for customer service and a desire to work in the dynamic environment of an airport.Key Responsibilities:- Customer Assistance: Greet and assist passengers at various stages of their travel, ensuring a friendly and helpful atmosphere.- Check-in Services: Help passengers with check-in procedures, including ticket verification and baggage handling, ensuring a smooth boarding experience.- Flight Information: Provide accurate flight information to passengers, including updates on delays, departures, and arrivals, ensuring they are well-informed.- Handling Complaints: Address passenger queries or complaints with professionalism, aiming to resolve issues quickly and efficiently.- Coordination with Team: Collaborate with other airport staff to ensure streamlined operations within the terminal, enhancing overall efficiency.Required Skills:Candidates must have a minimum of a 12th-grade education and should have strong communication skills in English and Hindi. Good interpersonal skills are essential for building rapport with travelers. Attention to detail and the ability to work well under pressure is crucial in this fast-paced environment. Expectations:We expect candidates to be punctual and dependable, showing a strong commitment to providing excellent service. Flexibility in working hours is necessary as airport operations run 24/7. If you are eager to learn and grow in the aviation sector, we encourage you to apply.
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