Education Agent Job Vacancies in Ghaziabad

Counselling Candidates: Provide guidance to candidates through various channelstelephone, chat, email, and social mediaaddressing queries related to admissions and programs. Lead Conversion: Assist in converting leads from multiple sources into prospective students for courses offered by reputable universities. Reporting Issues: Document and report student-related issues to the relevant authorities to ensure timely resolution. Listening and Support: Actively listen to students' academic, emotional, social, and behavioural concerns in a non-judgmental manner. Conflict Mediation: Facilitate conflict resolution between students and university staff, ensuring that students' academic goals remain uninterrupted. Application Assistance: Guide candidates through the online admission form process, ensuring all necessary information is accurately provided. CRM and Telephony Management: Utilize telephony and CRM systems for effective communication and record-keeping. MIS Maintenance: Maintain a Management Information System (MIS) for tracking student queries, updating the status of actions taken, and ensuring data accuracy. Ticketing System Management: Log calls, raise tickets, and follow up with various departments to ensure timely closure of issues. Additional Responsibilities: Be open to taking on other tasks or responsibilities as assigned by management to support overall operations.

Duties and Responsibilities: Maintain and develop good relationship with customers through meetings or via telephone etc. Make the required number of calls. Must maintain the excel sheet for all the calls made. Help management in forthcoming products and discuss on special promotions. Review their own performance and aim at exceeding their targets. Record sales and order information and report the same to the sales department. Must maintain the monthly target.

Designation: Academic CoordinatorJob Description:Liaise with teachers and assists in the formation of daily time-table.Ensure there are enough teachers available to take the classes.Have an eye over the data of students keeping information of all batches.Provide all relevant information regarding the classes to the director, administrator and adjust the daily classes schedule.Develop an understanding of the subjects and test ecosystem.Assists with HR in the conduct of selection of employees.Foster a positive spirit amongst all teachers and encourage them to be punctual in classes.Maintain a good relationship with parents and guardians of students.Regular meeting with teachers to discuss the performance and provide feedback.Arrange Parents Teachers Meetings (PTMs) regularly.Encourage maximum participation from the clubs coaches.Liaise with other Committee members regularly.Have a sound understanding of the clubs rules and regulations.Salary: Best in the industry as per experience & qualification.Experience: 2-5 yearsIndustry Type: Coaching Industry

Job Openings for 2 Educational Counsellor Jobs with minimum 1 Year Experience in Gaur Green City, Ghaziabad, Uttar Pradesh having Educational qualification of : Other Bachelor Degree with Good knowledge in Education Agent,Educational Sales,Educational Marketing etc.

To identify sales leads, pitch goods or services to new clients and maintain a good working relationship with new contacts