Customer Support Voice Process Job Vacancies in Coimbatore

As a BPO Customer Support Executive, you will play a vital role in ensuring customer satisfaction and addressing their needs. You will be based in Coimbatore and work full time in the office. This role is ideal for candidates with 0 to 2 years of experience and offers opportunities for growth and learning.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring that all interactions are handled with professionalism and empathy.- **Problem-Solving:** Identify and resolve customer issues by listening carefully and providing appropriate solutions, while ensuring a smooth customer experience.- **Documentation:** Maintain accurate records of customer interactions and transactions in the system for future reference and to help improve services.- **Feedback Collection:** Gather customer feedback after interactions to identify areas for improvement and communicate these insights to management.- **Product Knowledge:** Stay updated on the companys products and services to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to convey information effectively to customers.- A basic understanding of customer service principles and a positive attitude toward helping others.- Ability to handle challenging situations calmly and professionally.- Proficiency in using computers and customer management software.- A strong willingness to learn and adapt in a fast-paced environment.- Educational qualifications should include any degree such as B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, or relevant diplomas.

We are looking for a BPO Telecaller to join our team in Coimbatore. In this role, you will be responsible for engaging with customers and promoting our services. You will need good communication skills and a proactive approach to problem-solving.**Key Responsibilities:**- **Making Outbound Calls:** You will initiate calls to potential and existing customers to discuss our products and services.- **Providing Information:** You will explain our offerings, address inquiries, and provide detailed information to assist customers in making informed decisions.- **Customer Assistance:** You will support customers by resolving any issues they might have and ensuring they have a positive experience.- **Maintaining Records:** You will document customer interactions and update records in our database to keep track of communications and follow-ups.- **Meeting Targets:** You will strive to meet daily and monthly targets for call volume and sales, contributing to the team's success.**Required Skills and Expectations:**- Strong verbal communication skills are essential for interacting effectively with customers.- A positive attitude and a willingness to learn are crucial for succeeding in this role.- Basic computer skills are necessary for using software to log calls and manage customer information.- Prior experience in a customer service role or telecalling is preferred but not mandatory; freshers are welcome to apply.- You should be comfortable working in an office environment and able to work full time.

As a Tamil Telecaller based in Coimbatore, India, you will be responsible for making outbound calls to potential customers in Tamil, promoting products or services, and generating leads for the company. Your key responsibilities will include engaging with customers in a professional manner, explaining product or service offerings effectively, and recording customer information accurately in the database. To excel in this role, you should have excellent communication skills in Tamil, be persuasive and able to handle objections, possess good listening skills, be proficient in basic computer applications, and have a positive attitude towards sales targets. A 12th pass qualification and 0-2 years of experience in a similar role are required. This full-time position will require you to work from the office, and we are specifically looking for female candidates to join our team.

Job Title: Telecalling ExecutiveCompany: Lokankara Business SolutionsLocation: Gandhipuram Job Type: Full-timeJob Summary:We are seeking a motivated and energetic Telecalling Executive to join our team at Lokankara Business Solutions. The ideal candidate will be responsible for handling outbound and inbound calls, explaining our products/services to customers, generating leads, and ensuring excellent customer experience.Key Responsibilities:Make outbound calls to prospective customers and explain company services.Handle inbound customer inquiries and provide information promptly.Generate leads and follow up to convert them into sales.Maintain a database of calls and customer interactions.Meet daily/weekly/monthly call and sales targets.Build and maintain positive relationships with customers.Report daily progress to the team leader/manager.Key Skills Required:Good verbal communication skills in [English/Hindi/Regional Language as per requirement].Basic computer knowledge (MS Office, CRM software).Ability to convince and handle rejections professionally.Positive attitude, self-motivated, and target-oriented.Team player with good interpersonal skills.Qualifications:Minimum 12th Pass / Graduate preferred.Prior experience in telecalling, telesales, or customer service is an advantage (freshers can also apply).

We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.

Infinity Communications is a customer support and feedback collection company specializing in the transport sector. We have established collaborations with renowned travel agencies across Tamil Nadu, aiming to provide exceptional customer experiences and continuously enhance our services based on valuable feedback.Job Description:Are you a skilled communicator who thrives on understanding customer needs and feedback? We're seeking a Customer Feedback Tele-caller to join our team and play a pivotal role in collecting valuable insights from our customers. As a Customer Feedback Tele-caller, you'll be responsible for conducting surveys, ensuring customer satisfaction, and helping us make informed decisions based on their feedback.Work flow - 200 to 350 calls per day (Dependent)**Female candidates would be preferred . Freshers/ Experienced candidates can apply.Key Responsibilities:Initiate outbound calls to customers to collect feedback.Conduct surveys and questionnaires to gather insights on our products/services.Actively listen to customers' opinions and concerns.Document feedback accurately in excel sheet/google sheets.Collaborate with the customer support team to address any immediate concerns.Requirements:Proven experience in customer service or telemarketing.Basic communication skills, both verbal and written.Empathetic and patient approach when dealing with customers.Strong active listening skills to understand customer feedback.Detail-oriented with the ability to document feedback accurately.High school diploma or equivalent; higher education is a plus.PC or Laptop mandatory.Benefits:Competitive salary based on term of work.Performance based salary increments.Comprehensive training in feedback collection techniques.Supportive and collaborative work environment.Career development opportunities within the company.Additional such as flexible hours and remote work options.

We are looking for a dynamic and customer-oriented Customer Support Executive. The ideal candidate will be responsible for providing exceptional customer support, handling inquiries, and ensuring a high level of customer satisfaction.Key Responsibilities:Provide timely and effective customer support through various communication channels (email, phone, chat).Respond to customer inquiries, concerns, and issues promptly and professionally.Resolve customer complaints and problems by determining the best solutions.Maintain accurate records of customer interactions and follow-ups.Guide new clients through the onboarding process, ensuring they feel comfortable and informed about our offeringsReview and verify customer profiles to ensure the accuracy and legitimacy of the information provided.Collaborate with internal teams to ensure seamless customer onboarding experience.Identify customer needs and provide information on company products or services.Ensure customer satisfaction by following up to ensure that issues are fully resolved.Continuously improve support processes based on customer feedback.

Designation: Customer Support ExecutiveLocation :Vadakovai ,CoimbatoreMandatory Skill :Kannada(To Speak)Job Description:Handle many inbound and outbound calls to customers of the Service center and retail Identify the needs of customers, resolve issues, and provide solutions. Ensure you follow the customer service script provided by the company for uniformity. Maintain good customer relations and be customer-centric

Job Openings for 30 tele-caller Jobs for Freshers in Chennai,Salem,Madurai,Tiruchirappalli/Trichy,Coimbatore,Erode,Theni,Thoothukudi,Karur,Kambam,Vellore,Thiruvallalar, Chennai,Telecaller,Tamil Telecaller,Tamil Voice process,BPO Executive,BPO Analyst,BPO Customer Support Executive,Inside Sales Executive,Telesales Executive, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com with Good knowledge in BPO Call Center,Tele Marketing, Telecaller,Tamil Telecaller,Tamil Voice process,BPO Executive,BPO Analyst,BPO Customer Support Executive,Inside Sales Executive,Telesales Executive etc.Padmini - 9952266167Yogeshwari - 6374857933Shanmathi - 9043906854Pavasree - 7708746113 Abinaya - 7558138656 Jinu - 9095209155

Any Graduation except Engineers and Computer scienceCandidates pursuing studies through distance education and appearing for their Final year exams can also be considered.Minimum typing speed of 35Basic knowledge of MS OfficeGood Communication skills must be able to fluently converse in English.

Job Openings for 3 Customer Care Executive Jobs for Freshers in Coimbatore having Educational qualification of : Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Customer Relationship,Microsoft Office,Communication Skills,Customer Care,Customer Support,Voice Process etc.

Greetings from Hashtag Infosystems !!!# Work from OfficePosition: Associate/Senior AssociateWork Timings: Night shift(7pm -5am)Working Days: Monday - FridayExperience: 6 month to 8 years in International VoiceProcess: International Voice (Inbound / Outbound)Desired Skills:Excellent communication skillsShould have experience in Night ShiftShould Have International Calls handling ExperienceImmediate joiners required.Only male candidatesResponsibility:Should Handle Inbound / Outbound callsContacting potential or existing customersAnswering about the process or the companyUpdate the customer information in the databaseKeep the call records to note the useful informationCandidates with excellent communication and night shift experience can applyLocation - Coimbatore (Near KMCH, Avinashi Road)Interview mode: Face to FaceIf the call not connected share the resume in what's appRegardsDivya(HR)

Telecalling out bond calls interested candidates call for our number

Required for Non Voice ProcessAny Diploma / DegreeIncentives available and Saturday & Sunday Off Timing -7.30 PM to 3.30 AM & 5 Days WorkingOnly Night ShiftAge -18 to 32 YearsLocation - Karur & CoimbatoreInside Work, Good English Communication,Listening skill & System Knowledge, Arrears Also

Need female candidates with minimum 1 - 2 years experience in voice process. Job role of the applied candidate will be as a admission counsellor where they need to call, convince and put the students into admission.Immediate joiners preferred.Language : Good Communication in Tamil, English. (Additional Language is more benefit)

* Qualification : HSC / Any Degree* Should have good communication skill* Typing speed must be good* Both male and female can apply* Salary : 10,000 - 15,000 + Incentives* Location : Coimbatore* Freshers can also apply

Industry: BPO /kpo/ Call Centre / ITES/semi voice/international voiceRole Category: Voice ProcessRole: Associate/ Senior Associate -(NonTechnical)Shift : Day shift Qualification : Any UG / PGSalary: INR 15K 35K P.A. Based on experienceResponsibility: Handling CallsEmployment Type: Permanent Job, Full TimeFreshers or Experience can applyInterested candidates can directly walk into the below address. Don't forget to mention HR karthika on the top of your resume. You can also refer your friends.INTERVIEW VENUE: Hytech SolutionA.K. Complex No. 207, 2nd floor,6th street, Crosscut Road,Gandhipuram,Coimbatore-12

We are looking for 30 Customer Care Executive Posts in Coimbatore with deep knowledge in Communication Skills,Voice Process, good communication skills,known Malayalam and Required Educational Qualification is : Higher Secondary, Diploma, Other Bachelor Degree

Industry:BPO /kpo/ Call Centre / ITES/semi voice/international voiceRole Category: Voice ProcessRole: Associate/Senior Associate -(NonTechnical)Shift : Day shift Qualification : Any UG / PGSalary: INR 15K35K P.A.Based on experienceResponsibility: Handling CallsEmployment Type: Permanent Job, Full TimeFreshers or Experience can applyInterested candidates can directly walk into the below address. Don't forget to mention HR karthika on the top of your resume. You can also refer your friends.INTERVIEW VENUE: Hytech SolutionA.K. Complex No. 207, 2nd floor,6th street, Crosscut Road,Gandhipuram,Coimbatore-12