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Customer Support Fresher Jobs in Bhilai Nagar

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Face-to-Face For Customer Care Executive Jobs (Freshers)

Mukta A2 Cinemas Pvt. Ltd.

  • Fresher
  • 1.5 Lac/Yr
  • Bhilai Charoda Bhilai Nagar
Customer Relationship Customer Care Customer Support Customer Management Customer Handling Customer Service Customer Communication
- Handle incoming calls and inquiries from customers: Customer care executives will be responsible for answering incoming calls and addressing customer inquiries and concerns in a professional and efficient manner.- Resolve customer issues and complaints: Customer care executives must work to resolve customer issues and complaints to ensure customer satisfaction and retention.- Provide product information and assistance: It is essential for customer care executives to have a thorough knowledge of the company's products and services to provide accurate information and assistance to customers.- Maintain customer records and information: Customer care executives will be responsible for updating and maintaining customer records and information in the company's database for future reference.- Follow up with customers: Customer care executives should follow up with customers to ensure that their issues have been resolved satisfactorily and to gather feedback on their customer service experience.Skills and Expectations:- Good communication skills: Customer care executives should have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving abilities: It is important for customer care executives to have strong problem-solving skills to address customer issues and complaints effectively.- Patience and empathy: Customer care executives should be patient and empathetic towards customers to provide a positive customer experience.- Basic computer knowledge: Customer care executives should have basic computer knowledge to navigate through the company's systems and databases efficiently.- Ability to work independently: As this is a work from home position, customer care executives should have the ability to work independently and manage their time effectively.
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Hiring Fresher / Sales Executive / B.A

Chouhan Group

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Bhilai Nagar
Sales Customer Support Customer Handling
Roles and responsibilities-:1. Engaging the site office and overseeing its day to day upkeep.2. Addressing the incoming enquiries efficiently.3. Briefing the clients and the customers about the products to be projected.4. Demonstrating the product and the available options, properly with best of their efforts.5. Resolving the customers' queries diligently.6. Looking after the sales and closure.7. Maintaining a long term and healthy relation with the potential customers and visitors.8. Updating and assisting the senior staff for the clients' status.Note-:Candidates with experience in real estate are preferred.Freshers meeting the criteria may also apply.Candidate should have his own vehicle.Traits desirable-:1. Pleasing personality2. Interactive nature.3. Good communication and presentation.
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Hiring For Passenger Service Executive

Skytech Aviation Services Pvt Ltd

Customer Support Aviation Airport Executive Airport Management Airport Ground Airport Staff Airport Operation
A Passenger Service Executive (PSE) is a vital part of the aviation industry, primarily responsible for ensuring that passengers have a seamless and enjoyable travel experience. This role involves direct interaction with customers at various stages of their journey, from check-in to boarding and beyond.Key ResponsibilitiesCheck-In Procedures: The PSE is responsible for checking in passengers, verifying travel documents, and issuing boarding passes.Baggage Handling: They assist passengers with baggage check-in and retrieval, ensuring compliance with airline policies regarding weight limits and prohibited items.Customer Assistance: The PSE provides information about flight schedules, delays, cancellations, and assists passengers with special needs or requests.Problem Resolution: They address passenger inquiries and resolve any issues or concerns that may arise during the travel process.Compliance: Ensuring compliance with all airline and airport regulations is crucial. This includes conducting security checks as required.Coordination: The PSE coordinates with other airport staff and airline personnel to ensure smooth operations throughout the passengers journey.Emergency Procedures: In case of emergencies, they assist with emergency procedures and evacuations if necessary.Skills RequiredCommunication Skills: Excellent verbal and written communication skills are essential for interacting effectively with passengers and colleagues.Customer Service Orientation: A strong focus on customer service is critical to meet passenger needs efficiently.Problem-Solving Abilities: The ability to think quickly and resolve issues under pressure is vital in this role.Attention to Detail: Precision in handling documentation and following procedures ensures compliance with regulations.Technical Proficiency: Familiarity with computer systems used for ticketing, reservations, and baggage handling is necessary.
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