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CRM Systems Analyst Jobs

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Branch Manager

Kenil Management Services Pvt. Ltd.

  • 5 - 8 yrs
  • 12.0 Lac/Yr
  • Adajan Surat
CRM Systems Analyst Microsoft Office Branch Administration Immigration Consultant Team Handling Team Management Skills
Kenil Management Services Pvt. Ltd. introduces itself as one of the top-notch HR & Placement companies in Surat, Gujarat, offering comprehensive HR solutions to the clients.
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Back Office Coordinator Account Opening Key Accounts Relationship Manager Relationship Officer CRM Sales CRM Systems Analyst CRM Systems Data Entry Data Entry Operator Data Entry Executive Excel Sheet MIS Reports MIS Customer Support
Key Responsibilities:** Maintain and process client documentation (KYC, account opening forms, nomination forms, etc.)* Coordinate with the Relationship Managers and Sales team for timely data entry and follow-ups.* Update and manage CRM systems, Excel sheets, and other reporting tools.* Assist in transaction processing for mutual funds, insurance, and demat services.* Ensure compliance with SEBI/IRDA/AMFI regulations.* Prepare MIS reports and summaries for management.* Handle customer service backend tasks like updating details, resolving queries (non-voice).* Manage filing, scanning, and digital record keeping.Required Skills & Qualifications:** Graduate in Commerce, Finance, or related field.* Minimum 1 year of experience in financial operations/back office (freshers with good skills can apply).* Strong knowledge of MS Excel, email drafting, and CRM usage.* Basic understanding of financial products like mutual funds, insurance, SIP, Demat etc.* Good communication and coordination skills.Key Traits We Value:** Accuracy & attention to detail* Discipline & time management* Trustworthiness & data confidentiality* Team player attitudeOffice Timing Monday to Saturday (9:30 to 6:00)
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Egmore Chennai
System Analyst
Collecting and analyzing customer dataUsing CRM systems to manage relationshipsDeveloping new ways to meet customers needsHandling customer complaintsOverseeing the interactions between customers and key team members, such as Customer Service RepresentativesCreating and executing retention campaignsDeveloping marketing campaigns to attract new customersCollaborating with sales, marketing, customer service and operations teams to improve the customer experience
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  • 4 - 8 yrs
  • Guwahati
Order Management Specialist Stock Auditor Debt Recovery Quotations Dispatch Planning Strategic Planning CRM Systems Analyst GST and TDS Walk in
Core- Production Planning/ Order Management: Lead the process of Order Management by tracking with field sales team and other online portals. Closing the customer order as per timeline and Provide Production Plan to the Technical Team after stock position reconciliation.- Debtors & Collection Management: Lead in Tracking invoices, monitoring payment deadlines, reminding customers of outstanding payments and taking collection measures when necessary.- Stock Management: Ensuring proper Stock Management by analysis Market trends, past data, competitor analysis, Project Stages and customer requirement- Pricing: Leading Creation of Quotation and Proforma Invoice as per SOP-Dispatch Planning: Lead end-to-end dispatches by arranging the most economic and fastest mode of transport and conducts regular tracking Interfaces with customers for dispatch- External Processing Agent (EPA) Management: Lead the Process of External Processing Agent as per contract of Manufacturing or Subcontracting Managerial-Strategic Planning: Assisting Business Head in developing and implementing strategies according to Annual Business Plan and support Business Team in achieving the ABP targets-Reporting and Analysis: Preparing reports, presentations, and analysis for Process Optimization Function. Providing insights and recommendations based on the data collected-Cross-functional Collaboration: Collaborating with marketing, product development, finance, and other departments to ensure synergy in strategies and optimize outcomes-Technology and Tools Implementation: Supporting in Identifying and implementing sales technologies and tools (like CRM systems) to enhance sales efficiency and effectiveness.
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  • 0 - 3 yrs
  • Udaipur
Knowledge Of ERP CRM Systems Data Analysis Business Analyst
Use the business analyst intern job description sample below as a template. After customizing the template to fit your company, post the listing on Internships.com to start attracting top candidates. Internship job descriptions should include location, responsibilities, requirements and qualifications, benefits of the internship (including compensation), schedule and duration, and any additional information about application procedures.
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  • 3 - 5 yrs
  • 5.0 Lac/Yr
  • Varanasi
ERP CRM Systems Analyst Water Plant Production Management
We are seeking an experienced and versatile Plant Manager to oversee the operations of our packaged drinking water facility. The Plant Manager will be responsible for managing all aspects of the plant, including manufacturing, sales, marketing, finance, and overall business performance. This role requires a strong leader who can effectively coordinate and optimize operations to drive productivity, quality, and profitability.Responsibilities:Oversee the entire plant operations, ensuring efficient production, packaging, and distribution of packaged drinking water.Optimize production processes, resource utilization, and inventory management to meet customer demands and minimize costs.Implement and maintain quality control measures to ensure the highest standards of product quality and consistency.Collaborate with the sales and marketing teams to develop and execute effective strategies to drive sales growth and expand market presence.Provide guidance and support in identifying new market opportunities, customer segments, and distribution channels.Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and develop targeted marketing initiatives.Build and maintain strong relationships with key customers, distributors, and industry partners to maximize sales opportunities and enhance customer satisfaction.Monitor and analyze financial performance, sales figures, production costs, and profitability, and take appropriate actions to achieve financial targets.Collaborate with the finance team to develop accurate forecasts, financial reports, and KPIs to track performance and provide insights to management.Conduct performance evaluations, identify training needs, and provide development opportunities to enhance the skills and capabilities of the plant team.Qualification Bachelor's degree in Engineering, Business Administration, or a related field. MBA is a plus.
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CRM Executive

Agarwal Job Placement

  • 1 - 7 yrs
  • 6.0 Lac/Yr
  • Surat
CRM Executive CRM Consultant CRM Developer CRM Systems Analyst Manager CRM Assistant Manager CRM CRM Technical Consultant CRM CRM Sales Customer Relationship Walk in
We are seeking a highly organized and proactive CRM Executive to join the team. If you have a passion for customer relationship management, enjoy analyzing data, and possess excellent communication skills, this is an exciting opportunity for you.?? Responsibilities:Develop and implement effective CRM strategies and campaigns.Manage and maintain the customer database, ensuring data accuracy and integrity.Analyze customer data to identify trends and opportunities for improvement.Create targeted customer segments for personalized communication.Collaborate with cross-functional teams to align CRM initiatives with business goals.Monitor and report on key CRM metrics.? Requirements:Proven experience in CRM or related fields.Strong analytical skills with the ability to interpret data and make data-driven decisions.Proficiency in CRM software and tools.Excellent communication and interpersonal skills.Detail-oriented and highly organized.Ability to work independently and in a team environment.?? Benefits:Competitive salary package.Health insurance coverage.Flexible working hours.Professional development opportunities.Positive and collaborative work culture.?? How to Apply:If you are passionate about customer relationship management and are excited about this opportunity, please send your resume and cover letter. Please include CRM Executive Application in the subject line. We look forward to hearing from you!
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Digital Marketer

Codegate Technologies

  • 2 - 5 yrs
  • Indore
Google Analytics Net Insight SEO Expert SEM Social Media Analyst Email Campaigns Lead Generation Specialist CRM Systems Analyst Digital Marketer Digital Marketing
Develop strategies & tactics to get word out about our company and drive qualified traffic to our front door. Plan & execute all web, SEO/SEM, database marketing, emails, social media & display advertising campaigns. Measures & reports performance of all digital marketing campaigns & assesses against goals (ROI and KPIs). Ensure the company communicates the messaging to attract prospective customers & retain existing ones. Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels & customer touch points. Ability to thrive in an evolving & fast-paced environment, prioritizing & handling multiple projects concurrently Create original content and enhance existing content while incorporating SEO best practices Brainstorm, research, and contribute ideas for content that interests the target audience. Identifies trends and insights and optimizes spend and performance based on the insights. Collaborates with internal teams to create landing pages and optimize user experience. Provides thought leadership and perspective for adoption where appropriate. Identifies critical conversion points and drop off points and optimizes user funnels. Collaborates with agencies and other vendor partners. Evaluates emerging technologies and working knowledge of ad serving tools
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CRM Executive

Safal Industries

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gandhinagar
CRM Executive CRM Systems Analyst Customer Relationship Executive
Job descriptiono Supervise day-to-day operations in the customer service department.o Respond to customer service issues in a timely manner.o Create effective customer service procedures, policies, and standards.o Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.o Implement an effective customer loyalty program.o Maintain accurate records and document all customer service activities and discussions.o Assess service statistics and prepare detailed reports on your findings.o Hire and train new customer service agents.o Manage the approved budget of the customer service department.o Stay informed on the latest industry techniques and methods.o Have experience in sales and marketing.Job Types: Full-time, Walk-InPreference: Only male requiredExperience: 6 to 1yr
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CRM Executive

Agarwal Job Placement

  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Surat
Customer Relationship Microsoft Office MS CRM Real Estate Marketing CRM Executive CRM Consultant CRM Developer CRM Systems Analyst Manager CRM Assistant Manager CRM CRM Technical Consultant CRM SAP CRM CRM Sales Customer Accounts Manager Walk in
Our company is seeking an experienced CRM Specialist to manage our customer relationship management system. The successful candidate will be responsible for implementing, maintaining, and optimizing our CRM system to support our sales and marketing efforts. The ideal candidate should have a strong understanding of CRM best practices and be able to work collaboratively with sales and marketing teams to develop and execute effective CRM strategies.Responsibilities:Implement, configure, and maintain the company's CRM systemManage data quality, accuracy, and completeness in the CRM systemCollaborate with sales and marketing teams to develop and execute CRM strategiesMonitor and analyze CRM metrics to identify trends and opportunities for improvementProvide training and support to end-users to ensure the adoption and effective use of the CRM systemDevelop and maintain CRM-related documentation, including policies, procedures, and user guidesStay up-to-date with industry trends and best practices in CRM systems and technologiesRequirements:Bachelor's degree in business, marketing, or a related field1+ years of experience in CRM management or a related fieldStrong technical skills and experience with CRM systems such as Salesforce, Microsoft Dynamics, or HubspotExcellent analytical and problem-solving skillsStrong interpersonal and communication skills, including the ability to work collaboratively with cross-functional teamsAttention to detail and strong organizational skillsAbility to manage multiple projects simultaneously and meet deadlinesExperience with data analysis and reportingTo Apply:Please submit your resume and cover letter outlining your qualifications and experience in CRM management. We look forward to hearing from you.
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Customer Relationship Manager

Agarwal Job Placement

  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Surat
Customer Relationship Siebel Marketing MS CRM Customer Service Operations Customer Relationship Manager CRM Executive CRM Consultant CRM Developer CRM Systems Analyst Manager CRM Assistant Manager CRM CRM Technical Consultant CRM SAP CRM CRM Sales Walk in
We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.As a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.Customer Relationship Manager Responsibilities:Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by upselling and cross-selling.Understanding key customer individual needs and addressing these.Conducting business reviews using CRM programs.Knowing your competition and strategizing accordingly.Customer Relationship Manager Requirements:A bachelors degree in administration or a related field.A minimum of 1 years experience.Excellent interpersonal and communication skills.Proficient in all Microsoft applications.Superior product knowledge.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.
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Customer Relationship Manager

Agarwal Job Placement

  • 1 - 7 yrs
  • 4.8 Lac/Yr
  • Surat
Customer Relationship Siebel Marketing MS CRM Customer Service Operations CRM CRM Executive SAP CRM CRM Consultant CRM Developer CRM Systems Analyst CRM Sales MS Dynamics CRM Siebel CRM Manager CRM Customer Accounts Manager Walk in
We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.As a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.Customer Relationship Manager Responsibilities:Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by upselling and cross-selling.Understanding key customer individual needs and addressing these.Conducting business reviews using CRM programs.Knowing your competition and strategizing accordingly.Customer Relationship Manager Requirements:A bachelors degree in administration or a related field.A minimum of 1 years experience.Excellent interpersonal and communication skills.Proficient in all Microsoft applications.Superior product knowledge.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.
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  • 6 - 12 yrs
  • 20.0 Lac/Yr
  • Gurgaon
Marketing Manager Social Media Manager Customer Accounts Manager CRM Systems Analyst Team Coordinator
Develop and execute comprehensive marketing strategies to achieve business objectives and revenuetargets.Lead and manage the marketing team, providing guidance, direction, and support to ensure thesuccessful implementation of marketing plans.Oversee the development of the company's brand identity, positioning, and messaging to effectivelycommunicate value propositions to target audiences.Manage the creation and execution of integrated marketing campaigns across multiple channels,including digital, social media, email, events, and traditional media.Analyse market trends, consumer behaviour, and competitor activity to identify opportunities for growthand innovation.Collaborate with cross-functional teams, including sales, product development, and customer support,to align marketing efforts with overall business objectives.Monitor and report on the performance of marketing campaigns, using data and analytics to optimizestrategies and tactics for maximum impact.Manage marketing budgets and allocate resources effectively to achieve desired outcomes withinbudgetary constraints.Build and maintain relationships with external partners, agencies, and vendors to support marketinginitiatives and enhance brand visibility.Bachelors degree in marketing, Business Administration, or related field. Master's degree preferred.Minimum of 5+ years of experience in marketing leadership roles, preferably in Accounting/Outsourcingsector.Proven track record of developing and executing successful marketing strategies that drive businessresults.Strong leadership and management skills, with the ability to motivate and inspire cross-functionalteams.Excellent communication and interpersonal skills, with the ability to effectively collaborate with internaland external stakeholders.Strategic thinker with a data-driven approach to decision-making and problem-solving.Proficiency in marketing analytics tools, CRM systems, and digital marketing platforms.
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