Credit Control Executive Jobs

Ganpati Associates is a financial services organization specializing in loan collection and recovery services. We work with leading banks and NBFCs for Personal Loan and Business Loan collections. With 4 branches in Delhi - Janakpuri, Laxmi Nagar, Preet Vihar, and Naraina Vihar - We have a growing portfolio and client base. We emphasize transparent processes, professional service, and ethical recovery practices. We offer a fast-paced work environment that supports learning, performance, and long-term career growth.Role Description:This is a full-time, on-site role at our Naraina Vihar, Delhi location for the Loan Collection Department. The role involves contacting customers via phone and field visits to remind and negotiate repayment of outstanding Personal Loans and Business Loans.The candidate will be responsible for maintaining accurate records of customer interactions, updating payment status in internal systems, handling cash collection where required, and ensuring proper documentation as per company policy. Daily tasks include resolving customer queries related to loan accounts, coordinating with the finance team for discrepancies, and preparing daily collection reports. The position requires strict adherence to regulatory and company guidelines while maintaining respectful and professional communication with customers.Qualifications: Strong skills in Debt Collection and Cash Collection with knowledge of structured recovery processes.Excellent Communication, Negotiation, and Customer Service skills.Basic knowledge of Finance, loan terms, payment schedules, and account reconciliation.Proficiency in maintaining records, using MS Excel / Google Sheets and collection software.Attention to detail, high integrity in handling cash and data, and ability to achieve collection targets within timelines.Prior experience in Personal Loan / Business Loan Collection, Banking, or NBFC sector will be preferred.Minimum High School Diploma; a degree in Commerce, Business, or a related field is an advantage.Must be comfortable working on-site in Naraina Vihar, Delhi and for field collection work.

Key Responsibilities:Business to Business overdue payments collection.Follow up on outstanding invoices through Calling and coordination with internal teams.Build and maintain strong relationships with clients to ensure smooth collections.Negotiate payment plans and settlements in line with company policies.Track and update collection status in the system on a daily basis.Handle disputes and escalate unresolved issues to the management.Ensure adherence to legal and compliance guidelines during collections.Meet monthly collection targets and performance benchmarks.Coordinate with sales and accounts teams for reconciliation.Key Requirements:Education: Graduate (any discipline)Experience: 6 MONTHS TO 3 YEARS Strong negotiation and communication skillsAbility to handle difficult conversations professionallyBasic understanding of finance and invoicingSkills Required:Negotiation & persuasionRelationship managementProblem-solving attitudeTime managementBasic computer knowledge (Excel / CRM tools)Key Performance Indicators (KPIs):Collection target achievementReduction in overdue accountsClient satisfaction & retention

As a Collection Executive, you will play a crucial role in managing the collection of outstanding payments from clients. This position requires strong communication skills and a proactive approach to follow up on overdue accounts. Key Responsibilities:- Contacting Clients: Reach out to customers via phone, email, or in person to remind them of their overdue payments. Clear communication is essential to help clients understand their obligations.- Negotiating Payments: Discuss payment plans or arrangements with clients who are unable to pay their debts in full. This requires a diplomatic approach to ensure positive customer relations while pursuing collections.- Maintaining Records: Keep detailed and accurate records of all interactions with clients regarding payments. This will help in tracking progress and reporting payment status to management.- Generating Reports: Prepare regular reports on outstanding collections, payment status, and follow-up actions. This information is crucial for evaluating the collection process and making necessary adjustments.- Collaborating with Team: Work closely with other team members to share information and strategies for effective collections. Teamwork ensures a consistent approach toward clients.Required Skills and Expectations:You should have completed at least your 12th grade and possess good verbal and written communication skills. A friendly attitude and the ability to negotiate are essential for this role. Being organized and detail-oriented will help you manage records efficiently. A basic understanding of financial concepts is beneficial, as it will assist you in discussions with clients about their payments. You should be comfortable working in an office environment and be ready to work full-time. Prior experience is not mandatory, but any experience in customer service or sales could be an advantage.

As a Collection Executive in Chhindwara, you will play a crucial role in managing accounts and ensuring timely payments from clients. This entry-level position is ideal for candidates looking to start their careers in finance and customer service.Key Responsibilities:1. Contact Clients: Reach out to clients via phone and email to remind them of outstanding payments, ensuring a polite and professional approach.2. Record Keeping: Maintain detailed records of all communications and account statuses, ensuring accuracy and up-to-date information in the system.3. Resolve Issues: Address and resolve any disputes or concerns clients may have regarding their accounts, providing satisfactory solutions.4. Reporting: Prepare regular reports on collection status and outstanding debts to share with management.5. Follow-ups: Conduct regular follow-ups on overdue accounts and document all communications systematically.Required Skills and Expectations:Candidates should have at least a 12th-grade education and preferably some experience in customer service or collections. Strong communication skills are essential, both verbal and written, to interact effectively with clients. The ability to handle disputes diplomatically is crucial, as well as being organized and detail-oriented to keep accurate records. A basic understanding of financial transactions and customer management is helpful. Willingness to work full-time from the office in Chhindwara is expected, along with a positive attitude and eagerness to learn in a fast-paced work environment. contact 62320012039755419899

We are seeking a motivated Collection Executive to join our team in Kottayam. This entry-level position is ideal for freshers who have completed their 10th grade. The role involves maintaining relationships with clients while ensuring timely collections.Key Responsibilities: - Client Communication: Reach out to customers via phone and email to facilitate the collection of payments, ensuring a friendly and professional tone at all times. - Payment Tracking: Monitor and track payments due from clients, updating records diligently to reflect current payment status. - Issue Resolution: Address any payment disputes or issues that may arise, collaborating with clients to find suitable solutions. - Record Management: Maintain accurate and up-to-date records of collections and communications, assisting in reporting where necessary. Required Skills: Candidates must possess excellent communication skills to effectively deal with clients. Basic computer literacy and familiarity with spreadsheet applications are essential for managing records. A strong attention to detail is necessary to ensure accurate tracking of payments and client information. Expectations: A positive attitude and willingness to learn are crucial for this role. Being a team player and having the ability to handle pressure while dealing with deadlines is important. Flexibility and persistence in following up with clients will help achieve collection goals and contribute to the overall success of the team.

URGENT HIRING - TELE CALLING COLLECTION EXECUTIVES Location: TirupatiOpen Positions (Total: 50) Tamil - 20 Kannada - 20 Malayalam - 10

We are looking for a dedicated Collection Executive to join our team. The role involves managing collections of outstanding debts, ensuring timely payments while maintaining positive relationships with clients.Key Responsibilities:- Communicate with Clients: Contact clients via phone and email to remind them of overdue payments and negotiate payment plans where necessary.- Maintain Records: Track all interactions, payments, and agreements in our database to ensure accurate records are kept for each client.- Follow Up on Payments: Follow up with clients on payment commitments and escalate issues to the management when necessary to ensure timely resolution.- Resolve Disputes: Address and resolve any disputes or concerns raised by clients regarding their bills or payment schedules efficiently and professionally.- Achieve Collection Targets: Work toward meeting monthly collection goals set by management to contribute positively to the overall financial health of the organization.Required Skills and Expectations:- A minimum educational qualification of 10th pass is required, ensuring a basic understanding of communication and arithmetic.- Previous experience in collections or customer service is preferred but not mandatory; we welcome candidates with 0-3 years of experience.- Strong communication skills are essential for effectively engaging with clients and resolving issues.- A positive attitude and patience are necessary, as the role involves interacting with clients who may be frustrated about their debts.- Candidates should be detail-oriented, organized, and capable of working in a fast-paced environment.

We are seeking a dedicated and motivated Collection Executive to join our team in Patna. This is a full-time position suitable for female candidates with 0 to 3 years of experience. The ideal candidate will help manage and recover outstanding debts while maintaining customer relationships.Key Responsibilities:1. Debt Collection: Contact customers via phone, email, or in-person to collect overdue payments and resolve payment issues while ensuring a professional and courteous approach.2. Account Management: Maintain accurate records of customer interactions, payment agreements, and follow-up actions within our collection system to ensure up-to-date information.3. Dispute Resolution: Handle customer queries and complaints related to billing or payments, working to resolve disputes amicably and efficiently.4. Reporting: Prepare and submit regular reports on collection progress, outstanding accounts, and payment statuses to the management team for analysis and strategy development.5. Compliance: Follow all company policies and legal requirements related to debt collection, ensuring adherence to ethical standards and practices in communications with customers.Required Skills and Expectations:Candidates must have a bachelors degree and preferably some experience in customer service or collections. Strong communication skills, both oral and written, are essential to effectively interact with clients. Candidates should be organized, detail-oriented, and able to work independently in a fast-paced environment. Additionally, candidates should have basic proficiency in computer applications to manage records and reports. A positive attitude and the ability to negotiate are vital for success in this role.

A Collection Executive manages outstanding debts by contacting customers via phone, email, or field visits to negotiate repayment plans and secure payments. They maintain accurate records, reconcile accounts, and ensure compliance with legal regulations to meet company, finance team, and departmental debt recovery targets. Key ResponsibilitiesCustomer Contact: Reach out to clients regarding overdue payments via telephone, email, or in-person visits.Negotiation & Collection: Negotiate repayment schedules, solve payment-related disputes, and secure outstanding funds.Documentation: Maintain meticulous records of customer interactions, payment agreements, and payment histories.Reporting & Compliance: Prepare daily/weekly reports on collection progress and ensure all efforts follow legal standards (e.g., RBI guidelines).Account Monitoring: Regularly monitor customer accounts to identify, prevent, and resolve potential overdue debts. Required Qualifications & SkillsExperience: Previous experience in debt collection, customer service, or finance is highly preferred.Communication: Exceptional verbal and written communication skills in local languages, Hindi, or English.Skills: Strong negotiation, persuasion, problem-solving, and conflict-resolution abilities.Technical Skills: Proficiency in MS Office (especially Excel) and CRM software.Attributes: Detail-oriented, organized, and capable of working under pressure to meet targets. Work Environment & EducationEducation: A minimum of a Graduate degree in any field is often required, though high school diplomas with experience are accepted.Schedule: Generally involves day shifts, with workdays often spanning Monday to Saturday.

We are seeking a dedicated Collection Executive to join our team in Supaul, Bihar. The ideal candidate should have a passion for helping clients while ensuring timely collections. This entry-level position is perfect for individuals who are eager to learn and grow within the collections field.Key Responsibilities:1. Collect Payments: Reach out to clients via phone or email to remind them of outstanding payments, ensuring a clear and professional communication style.2. Maintain Records: Keep accurate records of all interactions with clients, including payments received and any issues discussed, to help track the collections process effectively.3. Resolve Issues: Address any concerns or disputes clients may have regarding their payments, working towards quick and fair resolutions.4. Follow-Up: Conduct regular follow-ups on overdue accounts to encourage timely payments and maintain positive relationships with clients.Required Skills and Expectations:Candidates should possess effective communication skills in both Hindi and English to interact with clients confidently. Basic computer skills are important for maintaining records and using necessary software. A strong attention to detail is crucial for tracking payments and managing accounts. The ideal candidate should be proactive, motivated, and capable of handling challenging conversations with professionalism. Since this role requires working from the office, candidates must be willing to commute daily. A positive attitude and a willingness to learn are essential for success in this position.

We do have Job openings for Mobilization Executive(EdTech Sales) positions, kindly find the below mentioned Job details.. If you're interested in this position, kindly share your updated resume to proceed further..Job DetailsRole: Mobilization Executive (EdTech Sales)Experience: 1-4 yearsWork Location: Jayanagar, BangaloreAbout the RoleWe are looking for dynamic and motivated Inside Sales Executives to join our team. This role involves engaging with potential customers, understanding their needs, and guiding them through our offerings to provide the best solutions. You will be working in a fast-paced environment, playing a key role in driving business growth through lead generation and effective client communication.Key ResponsibilitiesContacting potential customers via phone, email, and other communication channelsUnderstanding customer needs and providing appropriate solutionsExplaining product features and benefits clearly and persuasivelyFollowing up on leads and closing salesMaintaining accurate records of interactions and sales in the CRMMeeting daily, weekly, and monthly targetsCollaborating with the marketing and support teams for smooth operationsRequirements1 to 4 years of experience in inside sales or telesalesStrong communication and interpersonal skillsAbility to handle rejections and remain motivatedQuick learner with the ability to understand products and servicesFamiliarity with CRM tools is a plusProficiency in multiple languages is an added advantageShould be available to join immediately

Key Responsibilities:1. Manage accounts receivable: Keep track of payments received from clients, ensure timely collection of overdue payments, and reconcile discrepancies in accounts.2. Generate and send invoices: Prepare and distribute invoices to clients accurately and promptly, ensuring all necessary details are included.3. Credit control: Monitor credit limits, review credit terms, and ensure compliance with credit policies to minimize the risk of bad debt.4. Reconciliation processes: Perform regular reconciliations of accounts receivable to ensure accuracy and resolve any discrepancies promptly.5. Assist with GST compliance: Ensure timely and accurate GST filings and maintain records for audit purposes.Required Skills and Expectations:1. B.Com degree or equivalent qualification in accounting or finance.2. Strong knowledge of account receivable processes and principles.3. Proficiency in using accounting software and MS Excel for data analysis and reporting.4. Excellent communication skills to interact with clients and internal stakeholders effectively.5. Detail-oriented with strong analytical skills to identify and resolve discrepancies in accounts.6. Ability to work independently and meet deadlines in a fast-paced environment.7. Prior experience in account receivable or a related role is preferred.

WE ARE IMPORTER AND SUPPLIER OF SPECIALITY CHEMICALS AND SOLVENTS.1) Mail outstanding for customers2) Folowup regarding Outstanding payment.3) Prepare and maintain report4) Othres

* Contacting customers, negotiating payment plans, and ensuring timely payments are made. * Searching public databases, performing background checks, and contacting debtors to recover outstanding debts. * Communicating with customers, explaining payment options, and resolving billing issues. * Maintaining accurate records of all payment plans, communications, and collection efforts. * Monitoring collection agencies and executives for fraudulent activities.

Follow up with customers via phone, email, and field visits to collect overdue paymentsMaintain accurate records of collection activitiesResolve customer queries and negotiate payment plans if requiredAchieve monthly collection targetsCoordinate with internal departments for account reconciliation

CREDIT CONTROL, CALLING TO CUSTOMERS, LEDGER CHECKING

Collection of Payments:Collect monthly contributions from chit fund subscribers as per the due date.Maintain accurate records of payments made, including updating collection details in the system.Follow up with subscribers for timely payments, ensuring minimal delays.Customer Relationship Management:Build and maintain strong relationships with subscribers to ensure smooth communication and payment collection.Address subscriber queries and concerns related to the chit fund program.Provide information to subscribers about upcoming payments, chit fund terms, and conditions.Cash Handling:Handle cash, cheque, and digital payments in a secure and accurate manner.Ensure proper documentation for all transactions.Documentation and Reporting:Maintain proper records and reports of all collections, including receipts, payment updates, and defaulters.Report daily collection status to the Collection Manager or Supervisor.Defaulter Management:Identify defaulters and initiate appropriate actions to collect overdue payments.Follow up with subscribers to resolve overdue balances and issue reminders or warnings as needed.Compliance:Ensure all collections are carried out in compliance with company policies and regulatory requirements.Maintain confidentiality of subscriber information and ensure data security.

Follow up with customers: Contact customers to verify account status, request payments, and resolve issues Set goals: Set targets for the collection department and ensure they are met Negotiate payment terms: Work with customers to find a payment plan that works for them Ensure compliance: Follow legal guidelines and company policies Monitor collection agencies: Ensure collection agencies adhere to legal guidelines and are not engaging in fraudulent practices Prepare reports: Create reports on collection activities and progress Train staff: Train and mentor staff members in the collections department

Outbound Telecalling Job Banking Process Govt Bank and Private Bank Process

Ganpati Associates is a financial services organization specializing in loan collection and recovery services. We work with leading banks and NBFCs for Personal Loan and Business Loan collections. With 4 branches in Delhi - Janakpuri, Laxmi Nagar, Preet Vihar, and Naraina Vihar - we have a growing portfolio and client base. We emphasize transparent processes, professional service, and ethical recovery practices. We offer a fast-paced work environment that supports learning, performance, and long-term career growth.Role Description:This is a full-time, on-site role at our Naraina Vihar, Delhi location for the Loan Collection Department. The role involves contacting customers via phone and field visits to remind and negotiate repayment of outstanding Personal Loans and Business Loans. The candidate will be responsible for maintaining accurate records of customer interactions, updating payment status in internal systems, handling cash collection where required, and ensuring proper documentation as per company policy. Daily tasks include resolving customer queries related to loan accounts, coordinating with the finance team for discrepancies, and preparing daily collection reports. The position requires strict adherence to regulatory and company guidelines while maintaining respectful and professional communication with customers.Qualifications:Strong skills in Debt Collection and Cash Collection with knowledge of structured recovery processes.Excellent Communication, Negotiation, and Customer Service skills.Basic knowledge of Finance, loan terms, payment schedules, and account reconciliation.Proficiency in maintaining records, using MS Excel / Google Sheets and collection software.Attention to detail, high integrity in handling cash and data, and ability to achieve collection targets within timelines.Prior experience in Personal Loan / Business Loan Collection, Banking, or NBFC sector will be preferred.Minimum High School Diploma; a degree in Commerce, Business, or a related field is an advantage.Must be comfortable working on-site in Naraina Vihar, Delhi and for field collection work.

We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targets.Eligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politely.Skills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressure.Salary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment