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Conflict Resolution Fresher Jobs in Guwahati

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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Guwahati
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability
We are looking for an Airline Supervisor in Guwahati, India. This full-time position is suitable for individuals with 0 to 2 years of experience and requires at least a 10th-grade education.nnKey Responsibilities:nn- Supervise Staff: Oversee daily operations and ensure staff adhere to company policies and provide excellent customer service.n n- Coordinate Activities: Manage various tasks such as check-in procedures, boarding processes, and baggage handling to ensure smooth airport operations.nn- Handle Customer Issues: Address and resolve passenger complaints and inquiries promptly and effectively.nn- Monitor Compliance: Ensure that all airline safety and security regulations are followed by staff and passengers.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to interact well with customers and team members. Organizational skills are essential to manage various tasks efficiently. A good problem-solving ability is important for addressing any challenges that arise during operations. Reliability and a strong work ethic are crucial, as supervisors must be committed to maintaining high levels of service and safety. Proficiency in operating office equipment and basic computer knowledge will be beneficial. nnThis position requires a team-oriented attitude and the ability to work in a dynamic environment where adaptability is key. An interest in airline operations and customer service will help you thrive in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Guwahati
Performance Evaluation Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Problem-solving Safety Regulations Team Management Time Management Customer Service Attention to Detail Communication Adaptability
As an Airline Manager, you will play a vital role in ensuring smooth operations at our airline. Your main responsibilities will include:- Overseeing Daily Operations: You will manage the daily functioning of airline services, ensuring that all systems run effectively and efficiently.- Coordinating with Staff: You will work closely with ground staff, cabin crew, and pilots to ensure everyone is informed and working together to provide excellent customer service.- Monitoring Flights: Keeping track of flight schedules, delays, and cancellations will be part of your job. You will ensure passengers are updated on any changes to their travel plans.- Addressing Customer Issues: You will handle customer inquiries and complaints, resolving issues amicably to maintain high customer satisfaction.- Adhering to Safety Regulations: Your role will involve ensuring that all operations comply with safety regulations and company policies to ensure a safe travel experience for passengers.To excel in this position, you should possess specific skills and meet certain expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with staff and customers.- Problem-Solving Ability: You should be able to think quickly and find solutions to unexpected challenges that arise during airline operations.- Teamwork: Being able to work well within a team will help ensure that all departments coordinate effectively.- Attention to Detail: It is important to pay close attention to every detail to maintain safety and efficiency in operations.A passion for the aviation industry and a positive attitude will complete the profile of an ideal candidate for this role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Guwahati
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Guwahati. This entry-level position is ideal for individuals passionate about the airline industry and customer satisfaction.As an Airline Customer Service Executive, you will be the first point of contact for our customers, providing exceptional service and support throughout their travel experience. Key Responsibilities:- Customer Interaction: You will greet passengers, assist with inquiries, and provide information about flights, schedules, and services to ensure a smooth travel experience.- Ticketing and Reservations: Assisting customers with ticket bookings, changes, and cancellations while ensuring all transactions are processed efficiently.- Problem Resolution: Addressing customer complaints and concerns effectively, aiming for quick and satisfactory resolutions to enhance customer loyalty.- Documentation: Maintaining accurate records of customer interactions and transactions to help with future communications and provide valuable feedback to the management team.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess strong communication skills in both English and local languages. A friendly and approachable demeanor, along with the ability to handle challenging situations, is essential. Basic computer skills and a willingness to learn are also important. You should be a team player, ready to work in a fast-paced environment, and remain flexible regarding work hours, including weekends and holidays.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Guwahati
Budget Management Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Communication Adaptability
We are seeking a motivated Airline Manager to oversee the daily operations of our airline in Guwahati, India. This is a full-time position suitable for recent graduates or those with little experience in the airline industry.Key responsibilities include:1. Supervising Operations: Oversee daily airline activities to ensure smooth functioning. You will coordinate with various departments to maintain flight schedules and manage staff effectively.2. Customer Service Management: Ensure exceptional service for passengers. Address customer inquiries and resolve complaints to enhance the travel experience.3. Safety Compliance: Monitor safety regulations to ensure all flights and operations meet legal and safety standards. You will work closely with the safety team to uphold industry regulations.4. Reporting and Documentation: Maintain accurate records related to flight operations and customer feedback. Prepare reports for management to assess performance and improve services.5. Team Coordination: Collaborate with various teams including ground staff, cabin crew, and customer service to ensure everyone is aligned towards common goals.To succeed in this role, you should have strong communication and problem-solving skills. You must be organized, with the ability to handle multiple tasks efficiently. A basic understanding of airline operations or customer service is beneficial. A positive attitude and a willingness to learn are essential for success in this fast-paced environment.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Guwahati
Performance Evaluation Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Attention to Detail Adaptability Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Communication
We are looking for a motivated and detail-oriented Airline Manager to oversee the daily operations of our airline services in Guwahati, India. This position is ideal for individuals with a passion for the aviation industry and keen to grow professionally.Key Responsibilities:1. Manage Operations: Oversee daily airline operations to ensure safety, efficiency, and customer satisfaction.2. Staff Coordination: Work closely with staff to schedule shifts, assign duties, and ensure effective communication among team members.3. Customer Service: Address passenger inquiries, feedback, and complaints to maintain a positive travel experience.4. Compliance: Ensure adherence to airline regulations and safety standards, staying updated on industry practices.5. Performance Reports: Prepare and analyze operational reports to monitor performance and identify areas for improvement.Required Skills and Expectations:The ideal candidate should have excellent communication and interpersonal skills to interact effectively with customers and staff. Strong organizational abilities are essential for managing multiple tasks and deadlines. A basic understanding of airline operations is preferred. Candidates must be detail-oriented and able to solve problems quickly. Since this role requires working from the office, a commitment to teamwork and collaboration is important. A willingness to learn and adapt in a fast-paced environment is essential for success in this position.
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