3

Conflict Management Fresher Jobs in Mumbai

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Female
  • Malad West Mumbai
Team Management Skills Basic Computer Skills Agency Sales Retail Sales Management Skills Team Building Direct Sales Marketing Communication Channel Sales Conflict Management
Job Title: Travel Sales Leader / ManagerCompany: Samyati Tours & TravelsQualification:Graduate from any disciplineDegree or Diploma in Travel & Tourism is mandatoryExperience:36 years of experience in travel salesMinimum 12 years of experience in a team leadership or managerial roleJob Responsibilities:Lead and manage the sales team at Samyati Tours & Travels to achieve sales targetsHandle sales of Domestic & International tour packages, air tickets, hotels, visas, and holiday productsTrain, guide, and motivate the sales team for better conversions and performanceDevelop customized travel itineraries as per client requirementsMaintain strong relationships with customers, corporate clients, and travel partnersEnsure high customer satisfaction and repeat businessCoordinate with operations, ticketing, and accounts departments for smooth executionTrack daily, weekly, and monthly sales performance and prepare MIS reportsImplement innovative sales strategies to grow revenue and brand presenceSkills & Requirements:Strong knowledge of travel & tourism industryExcellent communication, negotiation, and leadership skillsAbility to close high-value travel dealsExperience with CRM, GDS, and MS OfficeTarget-driven with problem-solving mindsetWhy Join Samyati Tours & Travels:Growing and reputed travel companyFriendly and professional work environmentOpportunity for career growth and leadershipAttractive salary + performance-based incentives
View all details

B.A Freshers For Admin Manager

Flysky Job Solutions

Office Administration Process Management Facilities Management Vendor Management Record Management Cost Control Compliance Oversight Team Supervision Delegation Coordination Conflict Resolution Decision-making Project Management Strategic Planning Problem-solving Mindset
Job Summary:The Admin Operations Manager is responsible for overseeing and coordinating all administrative and operational functions within the organization. This role ensures smooth day-to-day operations, effective resource utilization, adherence to company policies, and a safe and efficient work environment. The Admin Operations Manager acts as the central link between management, staff, and external vendors to ensure business continuity and operational excellence.Key Responsibilities: 1. Administrative ManagementSupervise all administrative activities including office management, logistics, and facility operations.Develop, implement, and monitor Standard Operating Procedures (SOPs) to improve efficiency and consistency.Maintain accurate records of office assets, inventory, and documentation.Oversee procurement of office supplies, equipment, and vendor contracts.Ensure compliance with statutory, health, and safety regulations. 2. Operational OversightPlan and manage daily operations to ensure seamless workflow across departments.Identify process gaps and recommend operational improvements to enhance productivity.Coordinate with internal teams to ensure alignment between administrative and business goals.Monitor and evaluate performance metrics, generating periodic operational and financial reports.Oversee maintenance, housekeeping, and facility management services. 3. People & Vendor ManagementLead and supervise administrative and support staff to ensure efficiency and professionalism.Conduct training, performance evaluations, and team development activities.Manage vendor relationships negotiate contracts, ensure service quality, and control costs.Foster a positive work culture focused on collaboration, accountability, and high performance. 4. Budgeting & Cost ControlPrepare and manage annual operational and administrative budgets.Track expenditures and identify cost-saving opportunities without compromising quality.Support finance teams in audits, expense reporting, and budget analysis. 5. Communication & CoordinationAct as a liaison between management, employees, and external agencies.Ensure smooth communication flow across departments and timely issue resolution.Prepare reports, presentations, and administrative updates for senior management.Qualifications and Requirements:Bachelors degree in Business Administration, Management, or a related field.MBA or equivalent qualification preferred.06 years of experience in administration or operations, including managerial experience.Strong knowledge of office management, procurement, and vendor coordination.Proficiency in MS Office (Excel, Word, PowerPoint) and ERP or administrative management systems.Excellent leadership, communication, and organizational skills.Ability to multitask and manage time effectively under pressure.Knowledge of compliance, safety, and statutory regulations.Key Skills:Leadership and team managementStrategic planning and executionProcess improvement and operational efficiencyBudgeting and cost controlVendor and facilities managementCommunication and problem-solvingAnalytical thinking and reportingPerformance Indicators:Operational efficiency and process improvement metricsBudget adherence and cost control effectivenessStaff performance and retention ratesCompliance and audit scoresTimeliness and accuracy of reporting
View all details
  • 0 - 6 yrs
  • Chakala Mumbai
Customer Relationship Customer Care Consultant Customer Response Executive Query Management Escalation Manager Conflict Management Conflict Resolution Good Communication
Join Our Team as a Escalation Specialist at Digi2L!Are you passionate about home appliances , quality service and making a meaningful impact? If so, Digi2L is the place for you. We are an early start-up with a vision to unlock India's potential in the preloved appliance market. Our innovative Customer Ready, Price Ready, Payment Ready approach simplifies gadget disposal and offers optimal value. Through our Smart Buy & Smart Sell initiative, customers effortlessly sell preloved appliances and enjoy a guaranteed buyback of new items within 5 years.About the Role:Step into a critical position at Digi2L, where you will play a key role in addressing client and customer concerns, managing escalations, and ensuring a seamless experience. You will be responsible for handling escalations related to products or services, resolving problem tickets, and collaborating with upper management to address customer issues effectively. Join us in delivering exceptional customer satisfaction and streamlining operations.Location: Chakala, AndheriNote: If you are not located in Mumbai, we kindly request you not to apply as this position necessitates immediate joining.Responsibilities:Manage and respond to customer escalations via calls and emails.Utilize expertise to provide effective solutions to customer queries and complaints.Handle high-level escalations, queries, and feedback on behalf of the company and senior stakeholders.Provide excellent customer service to ensure customer satisfaction.Resolve customer inquiries and complaints promptly and professionally.Desired Candidate Profile:6 months customer service - escalation specialist experienceBachelor's in related field preferredStrong organizational and active listening skills.Proficiency in conflict resolution and problem-solving.Energetic and positive work attitude.Thrive in fast-paced multitaskingTech-savviness a plusExperience in executive management support.Proficiency in Microsoft Office Suite,
View all details