We are seeking a Collection Executive who will play a crucial role in managing and collecting outstanding payments from customers. This position is based in Ghansoli and is open to freshers with a minimum educational qualification of 12th pass. You will work full time from our office.Key Responsibilities:- Contact Customers: Reach out to customers via phone or email to remind them about overdue payments and resolve any issues they may have.- Maintain Records: Keep accurate records of all communications and payments received to ensure transparency and accountability.- Follow Up: Conduct regular follow-ups on pending payments to encourage timely settlement, ensuring a steady cash flow for the company.- Negotiate Payments: Work with customers to negotiate payment terms that work for both parties while maintaining a positive relationship.- Report Issues: Identify and report any payment disputes or issues to your manager promptly for further action.Required Skills and Expectations:- Strong verbal communication skills are essential. You must be able to explain payment-related issues clearly and professionally.- Basic computer knowledge is required, including familiarity with spreadsheets and data entry.- A customer-oriented mindset is crucial, as building good relationships with clients will help in collecting payments effectively.- Basic negotiation skills are important to handle customer queries and resolve payment concerns amicably.- Being detail-oriented will help in accurately tracking payments and communications, ensuring no follow-up is missed.
BPO Operations Convincing PowerNegotiation SkillsInbound ProcessUpsellingStrategic Communication
Key Responsibilities: Handle end-to-end collection process for credit card and banking customers (IDFC, Urban/Rural portfolio, IndusInd). Make outbound calls to customers for EMI, credit card, or loan collections. Ensure adherence to compliance and company policies during every interaction. Maintain accurate records of calls and follow-up actions. Achieve daily and monthly collection targets. Communicate professionally and clearly with customers to resolve payment issues. Eligibility Criteria: Minimum requirement HSC (12th Pass) or Graduate. Both Freshers and Experienced can apply. Both Male/Female can apply. Good communication skills are required. Process Details: Salary: o HSC Freshers-14500 o Experience with Document Salary- Upto 17000 Shift Timings: Day shift 9:30 to 9:30 (any 9 hrs of shift) Work days: 6 working days Weekly off: Rotational Off
We have vacant of 500 Collection process Jobs in Vashi, Navi Mumbai,Thane,Turbhe, Navi Mumbai,Ghansoli, Navi Mumbai, for Freshers Educational Qualification : Higher Secondary Skill good communication,basic computer knowledge etc.
Communication HindiMarathiBasic English TypingDomestic BPOVoice ProcessCollection ExecutiveDRA Executive
Position: Telecaller (Collection Process)Location: TurbheJob Type: Full-timeExperience: Fresher/Experience welcomeImmediate Joiners PreferredJob Responsibilities:Make outbound calls to customers for loan collection.Follow up on overdue payments and negotiate payment plans.Maintain accurate records of customer interactions and payment updates.Communicate effectively with customers in a clear and polite manner.Address customer queries and concerns regarding loan repayment.Ensure timely and efficient collection in compliance with company policies.Key Requirements:Basic English.SSC/HSC pass or higher qualification.DRA certification is preferred, but not mandatory.Fresher candidates with good communication skills are encouraged to apply.Must be comfortable working in a fast-paced environment.Immediate joining preferred.Skills and Attributes:Strong communication skills (verbal in Hindi marathi and writting basic in English ).Ability to handle difficult customer situations.Good negotiation and persuasion skills.Self-motivated and goal-oriented.