BPO Operations Convincing PowerNegotiation SkillsInbound ProcessUpsellingStrategic Communication
Key Responsibilities: Handle end-to-end collection process for credit card and banking customers (IDFC, Urban/Rural portfolio, IndusInd). Make outbound calls to customers for EMI, credit card, or loan collections. Ensure adherence to compliance and company policies during every interaction. Maintain accurate records of calls and follow-up actions. Achieve daily and monthly collection targets. Communicate professionally and clearly with customers to resolve payment issues. Eligibility Criteria: Minimum requirement HSC (12th Pass) or Graduate. Both Freshers and Experienced can apply. Both Male/Female can apply. Good communication skills are required. Process Details: Salary: o HSC Freshers-14500 o Experience with Document Salary- Upto 17000 Shift Timings: Day shift 9:30 to 9:30 (any 9 hrs of shift) Work days: 6 working days Weekly off: Rotational Off
We have vacant of 500 Collection process Jobs in Vashi, Navi Mumbai,Thane,Turbhe, Navi Mumbai,Ghansoli, Navi Mumbai, for Freshers Educational Qualification : Higher Secondary Skill good communication,basic computer knowledge etc.
Communication HindiMarathiBasic English TypingDomestic BPOVoice ProcessCollection ExecutiveDRA Executive
Position: Telecaller (Collection Process)Location: TurbheJob Type: Full-timeExperience: Fresher/Experience welcomeImmediate Joiners PreferredJob Responsibilities:Make outbound calls to customers for loan collection.Follow up on overdue payments and negotiate payment plans.Maintain accurate records of customer interactions and payment updates.Communicate effectively with customers in a clear and polite manner.Address customer queries and concerns regarding loan repayment.Ensure timely and efficient collection in compliance with company policies.Key Requirements:Basic English.SSC/HSC pass or higher qualification.DRA certification is preferred, but not mandatory.Fresher candidates with good communication skills are encouraged to apply.Must be comfortable working in a fast-paced environment.Immediate joining preferred.Skills and Attributes:Strong communication skills (verbal in Hindi marathi and writting basic in English ).Ability to handle difficult customer situations.Good negotiation and persuasion skills.Self-motivated and goal-oriented.