Client Servicing Executive Graduate Jobs in Lucknow

Support daily business operations Assist in customer service

Requirement gathering for web and app development projectsPreparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirements.Drafting user stories, wireframes and project plans based on the requirements of the clientUnderstanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.Project assignment and being clients major communication for ongoing projects.Managing project delivery(It covers check of all the SOW points agreed)Assigning the technical queries/issues of clients to the technical departments.Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services, and customers in written and video format as well.Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.Market research of the products.Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.Full-time office job, No field work.Should be Excellent in communication as well as written English.

ARC SOLUTIONS is hiring!Job Title: Client Service ExecutiveLocation: LucknowTerms: Full-Time,Salary: 15,000 to 25,000 per monthContact Person: Shivanand Singh (HR Manager)Rotational Shift ( Day work from office and night work from home)Responsibilities:1. Dealing with International Clients and answer queries regarding ourservices.2. Forwarding clients projects to the Production team.3. Handing over the projects to the respective clients after theircompletion.Required Qualifications:? A graduate level degree in Business Management, will be preferredKey Skills:? Excellent written and verbal English and communication skills.,? A good knowledge of Sales and Marketing in advertisementindustry is preferred.? A customer-oriented attitude,? Excellent interpersonal and negotiation skills.About us:At Arc Solutions, We create Premium Quality Youtube Intros, Outros,Logo Animations and Explainer videos.

CLIENT HUMAN RESOURCES EXECUTIVERoles & Responsibilities: HR Recruiter is different from corporate Hr and this profile as Client HR is entirely a different platformto make you understand a more about profile we have tried to explain with simple scenarios. 1. For any Company Clients are the important masters for any business, so when it comes to client Interaction, its mandatory in all means the client doesnt feel in any negative way.2. For example a US client project is running in Bangalore, with a team of developers, when the client feels one particular division of the Project they are not satisfied with, It will be your duty to make ensure and analyse where the mistake is happening by discussing with both sides project managers, team leaders and reporting the same to your seniors and the Client side coordinator also. If needed taking steps either the project development team is being changed or team lead to be changed or giving suggestions to the Project manager based on the expectations of the Client.3.In certain cases our team would have done the best from our end, but the client side would be facing certain issues in terms of communication and coordination, its your duty to make the client side to understand the problem or give them suggestions or changing the coordinator 4. When a new client is being brought in, its your team responsibility to make the client team about the nature of business, how the work flow will go and process will go and based on client requirement allotting the project team and if the client requires changes making them happen.Above stated are few scenarios of your roles and responsibilities. As its 70-percentage dependent on the client scenario, we have stated that the professional should be pleasant looking, friendly and extrovert in nature.

HIRING : Account Development Representative (Sales)at Apisero IndiaIndiaBase Location : Anywhere in India with consistent and stable mobile/ data connectivity (Remote working)Working hours : Needed to work from 4pm to 1am IST (US Shift)Education Qualification : Any Bachelors, Preferably BBA, MBA, BCA and Commerce graduates Expectations :Candidates should be able to demonstrate good interpersonal skills especially in written and verbal communication.Candidate(s) should be fluent in English and should be able to write emails and notes without any hassle and with alacrity Candidates should have a neutral accent and must have the competency to comprehend international accent(s) over callsGood E-Commerce knowledgeBasic Software knowledgeCandidates should be ready to work in rotating night shiftSoft Skills required:Good comm skillsAble to articulate thoughts wellClarity in thought processQuick thinker and street smartGood Problem solving Roles and responsibilities of ADR:The role demands an acute acumen to search and develop a database of potential clientsOne has to create leads using LinkedIn, Zoominfo and similar contact databasesResponsibility lies from searching the right companies, relevant contacts to make the sales pitch until the lead is converted into an opportunity for sales teamThis is an individual contributing role and targets would be set based on overall team targets.

Responsible for creating new business.Responsible for relationships and ensure smooth servicing and operations.Shall be responsible in developing relationships with the tutors / students & generation of leads from them.To execute cross sell efforts as per focus of the organization at any given point in time.Build and maintain relationships with the entire customer base assigned; by ensuring constant engagement with customers during the life cycle and moments of planned spontaneity.Actively engage with the existing customer base for repeat and referral bookingsAchieve and exceed sales targets from existing customers through relationship and loyalty management