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Client Service Manager Jobs

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  • 1 - 2 yrs
  • Pimpri Chinchwad Pune
Client Coordinator Fashion Trends Customer Service
We are looking for a Boutique Manager with 1 to 2 years of experience in a full-time role located in Pimpri Chinchwad, Pune. The ideal candidate will have a passion for fashion design and a strong commitment to customer service.As a Boutique Manager, your key responsibilities will include overseeing daily boutique operations, managing inventory, and ensuring an exceptional shopping experience for customers. You will actively participate in all activities within the boutique, enhancing both the customer service and sales processes. To excel in this role, you should possess strong speaking skills, allowing you to communicate effectively with customers and team members. You should have a background in fashion designing to provide insightful recommendations and create an inviting atmosphere in the boutique. Additionally, we seek candidates who are motivated and enthusiastic, willing to engage in all aspects of boutique management, from presentation to customer interactions. This role requires the ability to work from the office, with standard working hours and designated days off each week. A minimum educational qualification of 10th pass is required, along with the capability to handle inventory and customer inquiries efficiently. If you are passionate about fashion and have the skills to lead a boutique, we encourage you to apply.
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Hiring For Client Service Manager

Indigital Technologies LLP

  • 7 yrs
  • Mumbai
Client Relationship Client Needs Assessment Client Support Conflict Resolution Client Satisfaction Team Collaboration CRM Software Customer Service Communication Problem Solving Presentation Skills
Ability to manage multiple clients and priorities. Strong client relationship and interpersonal skills. Good project and task management abilities. Strong follow-up and coordination skills. Ability to work under pressure and meet deadlines. Ability to manage multiple clients and priorities. Problem-solving and decision-making abilities. Professional and customer-centric approach. Good understanding of MS Office / Google Workspace and CRM or project-management tools. Excellent verbal and written communication skills.
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10th Pass Freshers For Loan Advisor

Rupeeboss Financial Services Private Limited

  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Bangalore
Customer Relationship Team Manager Team Building Documentation Skills Sales Skills Product Knowledge Mortgage Loans Time Management Home Loans Business Loan Housing Loan Financial Analysis Mathematical Skills Problem Solving Customer Service Client Relationship Management
We are seeking a Loan Consultant to join our team in Bangalore. This role is ideal for individuals seeking to start their careers in finance and loan processing. You will assist clients in understanding their loan options and navigating the application process.Key Responsibilities:- Client Interaction: Engage with clients to understand their loan needs and provide information on available options.- Loan Processing: Assist clients in completing loan applications, ensuring all necessary documentation is provided for approval.- Follow-Up: Maintain regular communication with clients to track the status of their applications and address any concerns.- Documentation: Ensure all paperwork is completed accurately and submitted on time, adhering to company guidelines.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with clients and colleagues. Attention to detail is crucial for accurate documentation and processing. We expect candidates to be proactive, quick learners, and comfortable working in a fast-paced office environment. A willingness to work closely with clients and provide excellent customer service is essential. As this position is for entry-level candidates, a positive attitude and eagerness to learn about loans and financial services are highly valued.
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  • 5 - 10 yrs
  • Bangalore
Event Operation Event Manager Event Coordinator Event Organizer Event Planner Operation Manager
Job Title: Client Servicing Manager - Events Job Summary: We are looking for a Client Servicing Manager to lead client communication, requirement analysis, proposal development, project planning, and end-to-end event delivery. The ideal candidate will manage client relationships, guide internal teams, and ensure flawless execution of all events. Key Responsibilities: 1. Client Leadership & Strategy Lead client meetings, understand briefs, and convert them into actionable plans. Identify client needs, propose solutions, and manage expectations. Build long-term relationships with key clients. 2. Proposal & Budget Development Prepare event concepts, presentations, budgets, and pitch decks. Ensure feasibility, profitability, and alignment with client goals. Collaborate with creative and production teams for accurate inputs. 3. Project Planning & Coordination Create detailed event timelines, checklists, and workflow plans. Liaise with production, creative, operations, logistics, and vendors. Manage approvals, revisions, and communication flows. 4. On-Ground Event Delivery Lead event execution and supervise client interactions. Ensure all deliverables are completed as per plan. Resolve last-minute challenges professionally. 5. Team Management Mentor junior servicing team members. Allocate responsibilities and monitor performance. 6. Reporting & Closure Prepare event reports, feedback summaries, and documentation. Handle billing support and closure discussions with clients. 7. Weekly Review Meeting: Participate in weekly review meetings to present project updates, operational challenges, closure status, and process improvements in a timely and structured manner. Experience Required: 5 to 7 years of relevant experience in client servicing and business development within the events industry Working Days: Monday to Saturday (Sunday Holiday)Mode of Interview : Online (1st round ) & Face to Face (Final Round)Location : BangaloreOpened Postions - 1
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Looking For Account Manager Client Servicing

The Best Services & Enterprises

  • 4 - 10 yrs
  • 9.0 Lac/Yr
  • Ahmedabad
Client Account Manager Account Manager UK Clients CRM Software Market Knowledge Client Retention Analytical Thinking National Account Manager Customer Service Presentation Skills
As an Account Manager in Client Servicing, you will be responsible for managing client relationships and ensuring their satisfaction with our services. Your role will focus on understanding client needs, addressing any concerns, and delivering exceptional service. Key Responsibilities:- Client Relationship Management: Build and maintain strong relationships with clients by understanding their business needs and providing tailored solutions to ensure satisfaction.- Project Coordination: Oversee project timelines and deliverables, ensuring that all client projects are executed smoothly and according to deadlines.- Communication & Reporting: Serve as the main point of contact for clients, providing regular updates and reports on project status, performance metrics, and service improvements.- Issue Resolution: Address any client inquiries or issues promptly, ensuring timely resolution and maintaining high levels of client trust and engagement.- Business Development: Identify opportunities for upselling additional services or products to existing clients, driving growth for both the client and the company.Required Skills and Expectations:To be successful in this role, you should have 4 to 10 years of experience in client servicing or account management. Strong communication and interpersonal skills are essential, as you will be working closely with clients and internal teams. You should be adept at problem-solving and able to handle multiple projects simultaneously. A proactive approach to identifying client needs and opportunities is key. Familiarity with CRM software and project management tools will be beneficial. A positive attitude and a commitment to client satisfaction are crucial for this role.
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  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Noida
B2B Sales and Lead Generation Client Acquisition and Account Management Negotiation and Contract Closing Revenue Forecasting and Pipeline Management Upselling and Cross-selling Recruitment Services Proposal and Pitch Development Industry-specific Hiring Knowledge Knowledge Of Talent Markets Relationship Management Strong Verbal and Written Communication
Job SummaryThe Business Development Manager (BDM) is responsible for driving revenue growth by acquiring new clients and expanding existing accounts within the recruitment and staffing domain. The role focuses on identifying business opportunities, building strong client relationships, understanding hiring needs, and offering tailored recruitment solutions including permanent staffing, contract staffing, RPO, and executive search.Key ResponsibilitiesBusiness Development & SalesIdentify, develop, and close new business opportunities for recruitment and staffing servicesGenerate leads through cold calling, networking, LinkedIn outreach, and referralsBuild and maintain a strong sales pipeline and achieve monthly/quarterly revenue targetsConduct client meetings, presentations, and proposal discussionsNegotiate commercial terms, pricing, and service agreementsPrepare and manage proposals, contracts, and SLAsClient Relationship ManagementDevelop long-term relationships with HR Heads, Talent Acquisition leaders, and business stakeholdersAct as the primary point of contact for clients post onboardingUnderstand client hiring needs, company culture, and workforce planning goalsEnsure high client satisfaction through effective communication and service deliveryRecruitment CoordinationWork closely with recruitment teams to ensure timely delivery of hiring requirementsTranslate client requirements into actionable recruitment briefsMonitor recruitment performance metrics such as fill rate and turnaround timeEnsure service quality and compliance with agreed SLAsMarket Intelligence & StrategyResearch industry trends, talent availability, and competitor offeringsIdentify new industries, geographies, and service lines for business expansionProvide market feedback to leadership for strategic planningSupport pricing strategies and margin optimizationReporting & DocumentationMaintain accurate records of leads, opportunities, and deals in CRM systemsPrepare sales forecasts, performance reports, and revenue updatesTrack KPIs including closures, revenue, client retention, and conversion ratiosRequired Skills & CompetenciesSales & Business DevelopmentStrong B2B sales and negotiation skillsProven ability to close deals in recruitment or staffing servicesClient acquisition and account management expertiseRecruitment & HR KnowledgeUnderstanding of recruitment lifecycle and staffing modelsKnowledge of hiring trends and talent market dynamicsBasic understanding of labor laws and complianceCommunication & Relationship SkillsExcellent verbal and written communicationStrong presentation and stakeholder management abilitiesRelationship-building and consultative selling approachTechnical & ToolsExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.)Familiarity with ATS and recruitment technologiesProficiency in MS Excel / Google SheetsQualificationsBachelor
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Relationship Manager - Patna

Rajat Intermediary Pvt Ltd

  • 1 - 6 yrs
  • Patna
Customer Service Team Building HNI Acquisition HNI Client Handling Good Communication Skills
We are looking for a dynamic and result-oriented Relationship Manager to join our team. In this role, you will be responsible for managing and nurturing relationships with high-net-worth individuals (HNIs) and retail clients. Your primary focus will be to advise clients on equity investments, assist them in trading, drive revenue through stockbroking products, and acquire new clients to expand our market footprint.
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  • 5 - 8 yrs
  • Gurgaon Sector 63
International Sales Cold Calling Inside Sales Client Management Outbound Calling Calling B2B Sales Customer Handling IT Service Sales End to End Sales Business Development IT Sales
Job Role: IT Inside Sales ManagerLocation: Gurugram/ Onsite rolePreference: Immediate Joiner/ Serving Notice Period Role OverviewWe are looking for a IT Inside sales /Business Development Manager who can identify opportunities, build strong client relationships, and deliver tailored IT solutions.
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Opening For Relationship Manager

Daily Gong Financial Services Limited

  • 1 - 5 yrs
  • 4.3 Lac/Yr
  • Coimbatore
Customer Relationship Communication Interpersonal Skills Customer Service Client Relationship Customer Retention
Job description:1. Attending morning meeting to discuss strategy for the day.2. Promote Focus Product of the month.3. Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems.4. Generate revenue from new and existing clients.5. Acquiring new and old clients through the data base.6. Conduct activities for Client Acquisition and Financial Planning.7. Develop and maintain strong liaisons with the clients for repeat business or referrals.Desired Candidate Profile:1. Above one year of experience in relationship management or sales role within the broking industry.2. Strong knowledge of Equity market, commodity market, Mutual fund & other financial products.3. Excellent communication skills for building strong client relationships and negotiating deals.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Gandhi Nagar Agra
Office Services Reception Management Client Handling Communication Skills
We are looking for a dedicated Front Office Manager to oversee our reception area and ensure a welcoming environment for our guests. This position is ideal for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:1. Guest Reception: Welcome guests with a friendly attitude, provide necessary information, and assist them with check-in and check-out procedures to ensure a smooth experience.2. Communication Management: Manage phone calls and emails efficiently, directing inquiries to the appropriate departments while maintaining high levels of professionalism.3. Team Coordination: Work closely with front desk staff to ensure teamwork and effective communication, fostering a collaborative work environment.4. Issue Resolution: Address guest complaints or concerns promptly and effectively, working towards solutions that enhance guest satisfaction.5. Administrative Tasks: Perform basic administrative duties such as maintaining records, handling bookings, and preparing reports as needed to support front office operations.Required Skills and Expectations:The ideal candidate should have excellent communication skills and a friendly demeanor to engage with guests warmly. A basic understanding of computer systems and proficiency in office software are important. Being organized and detail-oriented will help in managing daily tasks efficiently. As this position requires working full-time from the office, reliability and a commitment to maintaining a positive atmosphere are essential. A high school diploma is necessary, and previous experience is welcome but not required, making this role suitable for entry-level candidates.
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  • 1 - 7 yrs
  • 2.0 Lac/Yr
  • Kirti Nagar Delhi
Communication Skills Basic Computers Microsoft Office Microsoft Excel Direct Sales Customer Relationship Client Servicing Telecalling Customer Service
As a Relationships Manager in our company located in Kirti Nagar, Delhi, you will be responsible for managing and enhancing relationships with clients, stakeholders, and partners. Your key responsibilities will include building strong connections with clients, understanding their needs, and providing them with excellent customer service. You will also be expected to generate new leads, negotiate contracts, and maintain a database of contacts.The ideal candidate for this role should have at least 1-7 years of experience in a similar role and possess excellent communication and interpersonal skills. A high school diploma is required for this position. Additionally, you should be proactive, organized, and have a strong ability to problem-solve and multitask. A successful Relationships Manager will be able to work effectively in a fast-paced environment, meet targets, and contribute to the growth of the business through building and nurturing valuable relationships.
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  • 3 - 5 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Advance Excel Communication Co-ordinator
Job Description Client Service Manager (CSM)Industry: Event Management & Stall/Exhibition DesignPosition OverviewWe are seeking a highly motivated and client-focused Client Service Manager (CSM) to join our team. The CSM will act as the primary point of contact between the client and internal teams, ensuring smooth communication, project execution, and long-term relationship building. This role requires expertise in managing exhibition stalls, events, and brand activation with strong project management and client servicing skills.Key ResponsibilitiesAct as the bridge between clients and internal teams (design, production, execution).Understand client requirements, brief the design/production team, and ensure timely delivery.Prepare and share presentations, quotations, and element sheets for client approval.Handle on-site client coordination during stall/exhibition/event setup and execution.Manage end-to-end project lifecycle from planning to execution and post-event feedback.Ensure quality standards are met in stall fabrication, branding, and execution.Build and maintain long-term client relationships to drive repeat business.Coordinate with vendors/suppliers and negotiate for cost-effective solutions.Track project budgets, billing, and ensure timely payment follow-ups.Provide regular updates to management on project status and client satisfaction.Required Skills & QualificationsBachelors degree in Marketing, Event Management, Business Administration, or related field.25 years of experience in client servicing, preferably in event & exhibition stall industry.Strong knowledge of exhibition stall design, fabrication, and execution processes.Excellent communication, presentation, and negotiation skills.Ability to multitask and manage multiple projects under tight deadlines.Problem-solving mindset with attention to detail.Proficiency in MS Office (Excel, PowerPoint, Word); knowledge of design tools (CorelDRAW/AutoCAD/3D software) is an added advantage.Willingness to travel city-to-city for event supervision and client meetings.What We OfferDynamic and creative work environment.Opportunity to work with leading brands and clients.Growth opportunities in the event & exhibition industry.Competitive salary and performance-based incentives.
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  • 6 - 12 yrs
  • Guwahati
Post Sales After Sales Service Client Servicing Customer Management CRM Strategy CRM Sales CRM Customer Relationship Customer Retention Customer Acquisition
CRM-client handling, negotiation, bank liaison, legal coordination
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  • Fresher
  • 2.5 Lac/Yr
  • Female
  • Bangalore
Proficiency in English Computer Application MS Excel Vlookup
Looking for Fresher / experienced. Any Graduates and Post graduates.Languages Know: English, Kannada, Telugu & TamilGood in Communications & Excel & VlookupDesignation: Client Relationship Manager
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  • 1 - 1 yrs
  • 3.0 Lac/Yr
  • Hyderabad
Strong Communication Skills
job title: client service managercompany: sreeni groupsLocation: B.N.Reddy Nagar,Hyderabad(work from office)salary:15000/- to 35000/-Languages required:English and Telugu
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  • 1 - 2 yrs
  • Hyderabad
Empathy Relation Building Problem Solving Adaptability Efficiency Digital Literacy
Job Title: Client Service Manager Company: Sreeni Groups Location: B.N. Reddy Nagar, Hyderabad (Work from Office) Salary: 15,000 35,000 per month Languages Required: English and Telugu About the Role: Sreeni Groups is seeking a motivated and client-focused Client Service Manager to join our growing team. The ideal candidate will have a pleasant personality, strong communication skills and preferably experience in real estate marketing. You will be the first point of contact for clients, helping them navigate our offerings and ensuring a smooth customer experience.Key Responsibilities:- Handle client inquiries and provide detailed information about our real estate projects - Maintain a professional and welcoming atmosphere at the office - Coordinate with the sales and marketing teams for seamless client servicing - Follow up with clients via calls or visits as needed - Maintain accurate records of client interactions - Ensure client satisfaction and build long-term relationships Requirements:- Work from Office (B.N. Reddy Nagar, Hyderabad) - Pleasant and approachable personality - Strong verbal and written communication in English and Telugu - Preferably with experience in real estate marketing - Customer-centric attitude and ability to handle queries with patience Office Address 404, 4th Floor, DMart Building, Vanasthalipuram, Hyderabad, 500070
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B2B Sales Website Sales Executive Client Acquisition Upwork Mobile App Development Software Services Cold Calling
Location: Remote Experience: 4+ years in IT Service Sales Compensation: Up to 6 LPA (Fixed) + Attractive IncentivesIndustry Focus: Custom Software, Website & Mobile App Development, AI/ML ServicesRole OverviewWere looking for a resilient, result-driven, and client-centric Business Development Manager to drive revenue growth through new client acquisition and relationship management especially targeting international markets (primarily the US). This is a remote, full-time opportunity.You should be someone who has previously generated $25,000+ in annual sales, understands client pain points, and knows how to sell custom IT services (not off-the-shelf software products).What Youll DoIdentify, connect, and convert international prospects using LinkedIn, cold outreach, and networking.Handle the entire sales cycle from lead generation to closing deals.Understand client needs and propose tailored web, software, or AI/ML solutions.Create persuasive business proposals, pitch decks, and quotations.Negotiate contracts and close sales to meet or exceed revenue targets.Nurture long-term relationships with existing clients for repeat business.Collect client feedback and collaborate with delivery teams for improvements.Stay updated on tech trends and competitors in the software development space.You Should Have4+ years of experience in custom software or web development sales (not SaaS or retail software sales).A strong track record of international B2B sales, preferably in the US, UK, or Australian markets.Proficiency with LinkedIn Sales Navigator, email campaigns, and CRMs.Deep understanding of how to sell solutions, not just features.Excellent written & verbal communication skills in English.A self-starter mindset with the ability to work independently and meet targets.Strong negotiation, proposal-writing, and client-handling skills.What Youll GetRemote flexibility with a MondayFriday workweekOpportunity to work on trending tech: AI, ML, Custom Web AppsTransparent, growth-oriented work cultureNo bond or unnecessary restrictions Note: / . .
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Janakpuri Delhi
and Basic Reports Work With Internal Teams to Meet Client Needs Update and Maintain Client Data in CRM or Excel Achieve Daily or Weekly Targets Given By The Manager Communicate Clearly and Professionally With Clients and Team Learn Company Services to Answer Customer Queries Confidently Must Have Good Spoken and Written English Skills Basic Computer Knowledge (MS Office Sales Business Development Sales Business Development English
Work from the office to support business growth activitiesIdentify and connect with potential clients via calls, emails, or messagesExplain products or services clearly to customersMaintain good relationships with clients and follow up regularlyHelp prepare proposals, quotations, and basic reportsWork with internal teams to meet client needsAchieve daily or weekly targets given by the managerCommunicate clearly and professionally with clients and teamLearn company services to answer customer queries confidentlyMust have good spoken and written English skillsBasic computer knowledge (MS Office, Email, and Internet) is requiredAny graduate can applyFreshers or candidates with up to 1 year of experience are welcome
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- Consultation - Follow-ups With The Patients About The Treatments and Their Results. - Managing Overall Consultation and Treatment Process and Converting The Clients For The Business. - Fluent in English - Positive Attitude - Self-driven - Self-Motivated - Background Of Beautywellness Will BE Preferred - Must BE Having On In-house Sales & Business Development. - Will BE Preparing The Reports & Analyzing The Sales Reports Of The Center. - Fair to Do Sales and Forte in Service Is Must. Marketing Sales Good Communication
To develop as complete Counselor and provide consultations to clients for their problems.- Suggesting treatments on patients based upon the diagnosis related concerns.- Must have knowledge OF BUSINESS and Growth,- Consultation- Follow-ups with the Patients about the treatments and their results.- Managing overall consultation and treatment process and converting the clients for the business.- Fluent in English- Positive Attitude- Self-driven- Self-Motivated- A Background of beauty/wellness will be preferred- Must be having on In-house Sales & Business Development.- Will be preparing the Reports & analyzing the sales reports of the center.- Fair to do Sales and forte in Service is a must.Experience :- 0-5 + Experience in any BEAUTY hair and clinic.- Experience in taking consultations
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Sales Executive

Snesh Infra & Builders

  • 1 - 4 yrs
  • Omaxe City Lucknow
Tele Representative Field Service Field Operations Sales Client Client Solutions Client Management Dealing Head Relationship Manager Dealing Marketing Consultant Retail Sales Direct Marketing Lead Generation Negotiation Skills Inside Sales Field Sales Cold Calling
Job Title: Field Executive Real EstateLocation: LucknowCompany: Snesh Infra & BuildersJob Type: Full-TimeSalary: Fixed + Incentives (Based on performance)---About Us:Snesh Infra & Builders is a growing real estate company based in Lucknow, dealing in residential, commercial, and industrial properties. We specialize in site sales, plot deals, and tie-ups with local developers. We are looking for a dynamic and reliable Field Executive to join our team.---Key Responsibilities:Visit project sites, free-hand properties, and dealer locations regularly.Meet with property owners, local dealers, and potential clients.Conduct site surveys and collect accurate data (photos, videos, dimensions, documents).Coordinate and assist during client site visits.Follow up with leads generated by the office and convert them into sales.Distribute marketing materials in target areas (flyers, pamphlets, etc.).Report daily activities through Google Sheets or company CRM.Maintain good relationships with dealers and local brokers.Assist in documentation and deal closures when required.---Requirements:Minimum 12th pass; Graduate preferredBasic knowledge of real estate and property documentationGood communication and negotiation skillsComfortable with outdoor work and field visitsOwn two-wheeler and smartphone (mandatory)Basic knowledge of WhatsApp, Google Maps, and mobile photography---Preferred Qualities:Prior experience in sales or real estate field workHonest, punctual, and target-orientedLocal knowledge of Lucknow areas and real estate hotspots---To Apply:Send your resume on WhatsApp at +91-9511183682
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Manager Client Servicing (4-8 Years)

Indigital Technologies LLP

  • 4 - 8 yrs
  • 4.3 Lac/Yr
  • Mumbai
Analytical Thinking Client Retention CRM Software Time Management Project Management Team Leadership Client Relationship Management Customer Service Strategic Planning Data Analysis
Ability to manage multiple clients and priorities. Strong client relationship and interpersonal skills. Good project and task management abilities. Strong follow-up and coordination skills. Ability to work under pressure and meet deadlines. Ability to manage multiple clients and priorities. Problem-solving and decision-making abilities. Professional and customer-centric approach. Good understanding of MS Office / Google Workspace and CRM or project-management tools. Excellent verbal and written communication skills.
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  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Noida
B2B Sales and Lead Generation Client Acquisition and Account Management Negotiation and Contract Closing Revenue Forecasting and Pipeline Management Upselling and Cross-selling Recruitment Services Proposal and Pitch Development Industry-specific Hiring Knowledge Knowledge Of Talent Markets Relationship Management Strong Verbal and Written Communication
Job SummaryThe Business Development Manager (BDM) is responsible for driving revenue growth by acquiring new clients and expanding existing accounts within the recruitment and staffing domain. The role focuses on identifying business opportunities, building strong client relationships, understanding hiring needs, and offering tailored recruitment solutions including permanent staffing, contract staffing, RPO, and executive search.Key ResponsibilitiesBusiness Development & SalesIdentify, develop, and close new business opportunities for recruitment and staffing servicesGenerate leads through cold calling, networking, LinkedIn outreach, and referralsBuild and maintain a strong sales pipeline and achieve monthly/quarterly revenue targetsConduct client meetings, presentations, and proposal discussionsNegotiate commercial terms, pricing, and service agreementsPrepare and manage proposals, contracts, and SLAsClient Relationship ManagementDevelop long-term relationships with HR Heads, Talent Acquisition leaders, and business stakeholdersAct as the primary point of contact for clients post onboardingUnderstand client hiring needs, company culture, and workforce planning goalsEnsure high client satisfaction through effective communication and service deliveryRecruitment CoordinationWork closely with recruitment teams to ensure timely delivery of hiring requirementsTranslate client requirements into actionable recruitment briefsMonitor recruitment performance metrics such as fill rate and turnaround timeEnsure service quality and compliance with agreed SLAsMarket Intelligence & StrategyResearch industry trends, talent availability, and competitor offeringsIdentify new industries, geographies, and service lines for business expansionProvide market feedback to leadership for strategic planningSupport pricing strategies and margin optimizationReporting & DocumentationMaintain accurate records of leads, opportunities, and deals in CRM systemsPrepare sales forecasts, performance reports, and revenue updatesTrack KPIs including closures, revenue, client retention, and conversion ratiosRequired Skills & CompetenciesSales & Business DevelopmentStrong B2B sales and negotiation skillsProven ability to close deals in recruitment or staffing servicesClient acquisition and account management expertiseRecruitment & HR KnowledgeUnderstanding of recruitment lifecycle and staffing modelsKnowledge of hiring trends and talent market dynamicsBasic understanding of labor laws and complianceCommunication & Relationship SkillsExcellent verbal and written communicationStrong presentation and stakeholder management abilitiesRelationship-building and consultative selling approachTechnical & ToolsExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.)Familiarity with ATS and recruitment technologiesProficiency in MS Excel / Google SheetsQualificationsBachelors degree in Business Administration, HR, Marketing, or related fieldMBA or equivalent qualification preferredExperience38 years of experience in business development or salesMinimum 2+ years in recruitment, staffing, or HR consulting industryProven track record of meeting or exceeding sales targetsKey Performance Indicators (KPIs)Revenue and profit targets achievedNumber of new clients acquiredClient retention and repeat businessConversion ratio and pipeline growthSLA adherence and service qualityPreferred / Value-Added SkillsExperience in IT, healthcare, BFSI, or manufacturing recruitmentExposure to contract staffing and payroll modelsEmployer branding or recruitment marketing knowledgeInternational recruitment exposure
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