Client Relationship Fresher Jobs in Nashik

I. Position SummaryThe Client Relationship Manager acts as an advocate for the client within the organization and a representative of the company to the client. This role is crucial for ensuring client needs are consistently met, service delivery is high-quality, and the business relationship remains profitable and enduring.II. Key ResponsibilitiesA. Relationship Development and RetentionPrimary Contact: Serve as the lead point of contact for all matters specific to assigned clients, building strong, long-lasting relationships based on trust and mutual understanding.Client Needs Analysis: Deeply understand client objectives, strategic plans, and operational needs to better position company products/services.Proactive Engagement: Schedule regular meetings and check-ins (virtual and in-person) with key client stakeholders to review performance, gather feedback, and address concerns before they escalate.Conflict Resolution: Quickly and effectively handle difficult client requests or escalated issues, coordinating with internal teams to provide timely and satisfactory solutions.B. Account Growth and StrategyStrategic Planning: Develop and execute strategic account plans aimed at maximizing client value, retention, and loyalty.Upselling & Cross-selling: Identify and pursue new sales opportunities within existing accounts by introducing additional products, services, or upgrades.Negotiation: Negotiate contracts and agreements to maximize profit while maintaining client satisfaction.Forecasting: Assist in forecasting revenue from existing clients and tracking key account metrics.C. Internal Coordination and ReportingInternal Liaison: Coordinate with various internal departments (e.g., Sales, Product, Service Delivery, Finance) to ensure consistent service levels and that client expectations are met.Reporting: Prepare detailed reports on account status, client health metrics (e.g., churn risk, satisfaction scores), and project progress for management.Documentation: Maintain accurate, up-to-date records of all client communications, activity, and account status in the CRM system.

A Relationship Officer Role is a Client facing role. The Relationship officers are responsible for the first level of customer interaction. They are responsible for creating new client relationships as well as deepening our relationships with the existing clients by offering them other financial products

ATP is an Applicant Training Program where selected applicants will be a part of a 6 weeks training program and on successful completion of this training program, applicants will be given an opportunity to join as a Business Development Associate with BYJUs.STRUCTURE OF the ATP:The 6 weeks of ATP is divided into 2 phases, 2 weeks of Class Room Training(CRT) and 4 weeks of On the Job Training(OJT).(A) PHASE 1 : Classroom Training (CRT) 1st 2 weeks of the CRT Phase will be conducted in the training location wherewe will cover the theoretical aspect of BYJUS sales process. You will be involved in various activities during this phase which will be rigorouslyevaluated by the end of 2 weeks of the CRT program. Only the candidates who satisfactorily complete the CRT phase will be given anopportunity to start with the next phase of the training program.(B) PHASE 2 : On-the-Job Training (OJT) The 2nd stage (OJT Phase) starts from the 3rd week of training for candidateswho have successfully cleared the 1st phase. Candidates will be expected to generate revenue by implementing thetheoretical knowledge acquired during the first phase into practice during the final4 weeks of the OJT phase. Following the completion of the ATP, all input and output numbers will beclosely monitored and reviewed to evaluate your eligibility to apply for theBusiness Development Associate (BDA) position at BYJU'S.

Key Skill : Direct Marketing,Business Development,Communication Skills,Lead Generation,Client Relationship ManagementExp : FresherIndustry : Engineering / Cement / MetalsFunctional Area : Sales & Marketing / Business Development/telecallerQualification : Other Bachelor Degree, B.B.A, Post Graduate Diploma, M.B.A/PGDM, M.ComVacancy : 10Job Location : Nashik

JOB DESCRIPTION :POSITION : Business Development ExecutiveLOCATION : PuneCTC : 3LPA + Upto 25K incentive/monthAfter Probation of 3 months as per the performance CTC will be up to 7LPA and will be promoted for Business Development Lead.Web Site - PrataSolarRESPONSIBILITY :Familiarizing yourself with products offered by our company.Procuring new clients through direct contact or market researchAttending networking activities to research and connect with prospective clients.Crafting business proposals and contracts to draw in more revenue from clients.B2B and B2B Lead Generation and sales conversationREQUIREMENT :Professional yet affable disposition.Neat, well-groomed appearance.Great networking skills.Resourceful, with outstanding research skills.Emboldened by challenges.

1. Area/ Lane /Geography Mapping:Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle.2. Source Relationship Management:Responsible for managing the relationship with all sources assigned and identified by him in his geography/area.3. Maintain Reports:Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities.4. Channel Partner Recruitment:Responsible for identifying the need for appointment of a channel partner5. Team Huddle:Responsible for attending team huddle on a daily basis as per the set process.6. Customer Relationship Management:Responsible for enhancing the customer experience by developing and maintaining relationship with customers.7. Completion of File:Responsible for submission of complete application form, documentations and information

Job Title: Client Relationship Executive (Telecaller) / Telemarketing Executive / Customer Service Executive (Voice) / Inside Sales ExecutiveDepartment: Customer Service / Sales / Client Relations / OperationsReports To: Team Leader / Customer Service Manager / Sales ManagerLocation: Nashik, Maharashtra, India (This role is primarily based in an office/call center environment in Nashik, working from a dedicated workstation).Job Summary:We are seeking an energetic, articulate, and customer-centric Client Relationship Executive (Telecaller) to join our team in Nashik. The ideal candidate will be responsible for engaging with our clients primarily over the phone, building positive relationships, addressing inquiries, providing information about our products/services, and ensuring high levels of customer satisfaction. This role is crucial for delivering excellent service and supporting our client engagement efforts.Key Responsibilities:Client Communication & Engagement:Make outbound calls to prospective or existing clients (for telemarketing/inside sales) ORHandle inbound calls from clients seeking information, support, or making inquiries (for customer service).Engage with clients in a professional, polite, and empathetic manner to understand their needs or provide necessary information.Build and maintain positive client relationships through effective communication and follow-up.Information Provision & Query Resolution:Provide accurate and comprehensive information about company products, services, offers, and policies.Efficiently resolve client queries, complaints, and concerns over the phone, escalating complex issues to the appropriate department/manager when necessary.Guide clients through problem-solving steps or relevant processes.Sales & Lead Generation (if applicable):Promote and explain products or services to potential clients over the phone.Identify sales opportunities and generate qualified leads for the sales team.Achieve daily/weekly/monthly targets for calls, conversions, lead generation, or sales.Handle objections professionally and persuasively.Data Management & Reporting:Maintain accurate and detailed records of all client interactions, inquiries, and outcomes in the CRM system or designated software.Ensure data confidentiality and integrity.Prepare and submit daily/weekly reports on call activities and outcomes.Adherence to Quality & Process:Adhere to established call scripts, guidelines, and quality assurance standards.Maintain a high standard of call quality and professionalism.Stay updated with product knowledge, company policies, and any new service offerings.

Job Responsibilities: A Business Relationship Officer (BRO) working on behalf of Bank. They are recruiting CSP (customer service point) and providing service about bank.Expected Start Date: 10/10/2021Job Types: Full-time, ContractQualification: HSC/GraduationSalary: Rs.10,000.00 Rs. 15,000.00 per monthBenefits:Cell phone reimbursementInternet reimbursementSchedule:Day shiftFixed shiftExperience:total work: 1 year (Preferred)/FresherCustomer service: 1 year (Preferred) /Fresher