Client Relationship Fresher Jobs in Guwahati

- Assist in the development and implementation of project plans, including timelines, budgets, and resource allocation, ensuring alignment with company objectives.- Act as a liaison between clients, team members, and management to ensure effective communication and project updates throughout the lifecycle.- Maintain accurate and up-to-date project documentation, including meeting minutes, status reports, contracts, and other related records.- Coordinate with internal teams and external vendors to ensure timely procurement and allocation of resources required for project execution.- Monitor and track project milestones, ensuring that all tasks are completed on schedule, and identify and address potential delays.- Assist in tracking and managing project budgets, ensuring costs are kept within allocated limits and reporting discrepancies as needed.- Proactively identify potential risks and issues, and work with the project team to develop solutions and contingency plans to mitigate them.- Ensure that all project deliverables meet the required standards and comply with legal, financial, and regulatory requirements, especially within real estate and financial services.- Build and maintain positive relationships with clients, contractors, and vendors, addressing any concerns or requests promptly.After project completion, conduct evaluations to assess outcomes, gather feedback from stakeholders, and identify areas for improvement for future projects.

- Cold Calling: Reach out to potential customers through cold calling to generate interest in BENELLI GUWAHATI's automobile offerings, including motorcycles, accessories, and services.- Lead Qualification: Identify and qualify leads based on customer interest, ensuring a strong pipeline for the sales team.- Provide Information: Inform potential customers about the features, benefits, and pricing of BENELLI GUWAHATI's products, such as motorcycles, service packages, financing options, and accessories.- Answer Inquiries: Address customer inquiries regarding product availability, technical specifications, service offerings, and dealership promotions via phone calls.- Schedule Test Drives: Coordinate with interested prospects to schedule test drives at the dealership, ensuring a seamless experience for the customer.- Service Appointment Booking: Assist existing customers in booking service appointments for maintenance, repairs, or upgrades.- CRM Updates: Maintain accurate and up-to-date records of all customer interactions, including calls, emails, and appointments, in the companys CRM system.- Assist Sales Team: Provide support to the sales team by gathering information, providing leads, and ensuring smooth communication between potential clients and sales representatives.- Competitor Insights: Gather information on competitors' products, pricing, and promotions through customer feedback and market research.- Daily Reporting: Maintain records of all calls made, lead status, and conversion rates. Report daily activity to the sales or marketing team.- Complaint Resolution: Address customer complaints or concerns related to products, services, or billing in a professional and timely manner.- Record Keeping: Maintain and organize customer contact details, lead information, and sales records.- Customer Engagement: Engage customers with a friendly and enthusiastic tone, promoting the dealership as the go-to destination for premium motorcycles and related service

- Handle incoming and outgoing calls to customers, providing detailed information about products, services, promotions, and offers.- Address customer inquiries, resolve complaints, and provide solutions in a professional and courteous manner.- Generate leads by reaching out to potential customers, including past clients and new prospects.- Build and maintain long-term relationships with customers to foster brand loyalty.- Update and maintain customer databases with accurate information for future communications.- Stay updated on the latest product lines, pricing, and features to accurately inform customers.- Assist the sales team by scheduling appointments or passing on customer details for in-store visits.- Process customer orders and payments over the phone, ensuring all details are accurately recorded.- Schedule customer appointments for personal shopping experiences or consultations with jewellery experts.- Gather and record customer feedback to help improve services and products.- Meet daily, weekly, or monthly sales targets and document calls made, customer interactions, and sales results.- Ensure that all customer interactions and sales are in compliance with the companys policies and regulations.- Handle customer complaints professionally and effectively, working to resolve issues promptly.- Keep abreast of market trends, customer preferences, and competitor offerings to adapt sales approaches accordingly.

- Identify and generate new business opportunities through various channels such as cold calling, networking, online platforms, and referrals.- Build and maintain strong relationships with new and existing clients to understand their needs and provide tailored English training solutions.- Prepare and deliver engaging presentations or demonstrations to potential clients, showcasing the companys English speaking training programs and services.- Stay informed about the latest trends in the language training industry, identifying competitor offerings and client preferences.- Create and submit detailed proposals to prospective clients, including pricing, packages, and customized training programs.- Attend industry events, conferences, and seminars to network with potential clients and business partners.- Establish strategic partnerships with schools, universities, corporates, and institutions to expand the companys reach and client base.- Set and achieve sales targets and performance metrics, contributing to the overall growth of the company.- Collect client feedback regarding the training programs and ensure any concerns or suggestions are addressed promptly.- Guide new clients through the onboarding process, ensuring a smooth transition and a clear understanding of the training services.- Maintain accurate records of sales activities, leads, meetings, and client interactions in CRM systems.- Identify opportunities for expanding the companys market presence, including targeting new sectors such as corporate clients, individuals, and educational institutions.- Work closely with the marketing team to ensure alignment between marketing campaigns and sales efforts.- Stay updated on the latest language learning trends and methodologies to better understand client needs and enhance service offerings.