Client Counselling Fresher Jobs in Mumbai

As a Sales Counselor, your primary role is to assist customers in making informed choices about our products and services. You will work from home and connect with potential clients through various communication channels. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to understand their needs and preferences, providing personalized recommendations.- Product Knowledge: Stay updated on our product offerings, features, and benefits, enabling you to answer questions and educate clients effectively.- Sales Support: Assist customers through the sales process, guiding them from initial inquiry to final purchase, ensuring a smooth and satisfying experience.- Follow Up: Reach out to potential leads and previous customers to follow up on their interest, helping to nurture relationships and drive sales.- Feedback Collection: Gather customer feedback about their experience and our products to help improve our services and offerings.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication abilities are essential to explain product details clearly to customers.- Problem-Solving Ability: Be proactive in addressing customer inquiries and resolving any concerns they may have while maintaining a positive attitude.- Self-Motivation: As this is a part-time, work-from-home role, you should be disciplined and able to work independently to achieve sales targets.- Basic Computer Skills: Familiarity with basic computer operations and software applications is necessary to manage communications and records.- Customer-Centric Mindset: A genuine interest in helping customers and providing excellent service is crucial for success in this role.

Job Description:1. Cold Calling students/candidates from given data2. Analyzing profile of working professionals/student3. Explaining/ guiding them higher educational courses according to their current or required profile.4. Providing proper information to the students with regards to the courses and other procedures.5. Getting business by convincing working professionals/Student for the same6. Maintaining a good relationship with the students and keeping a track of their status.7. Achieving monthly/quarterly targets*Skills Required:* Good communication skills Willingness to work on-call Self-motivated and goal-oriented, desire to deliver results Ability to adapt and grow in a competitive environment*Benefits of Profile:*a. Get the knowledge about different Industry & Sectorsb. Get an knowledge regards to the education Industryc. You would get to learn about the various top notch Universities of Indiad. It will help you to upgrade & improve your communications skille. Improve your Professional personalityf. Corporate personality groomingg. Organization and time management skill enhancementh. Development of analytical & problem solving skills

About the Role:We are looking for dynamic and motivated individuals to join our team as Academic Counsellors / Senior Academic Counsellors. If you have a passion for guiding students and professionals in their educational journey and thrive in a sales-oriented environment, we would love to hear from you. Key Responsibilities: - Provide expert guidance and counselling to prospective students regarding various programs. - Drive enrolments by effectively communicating the value proposition of our courses. - Build and maintain relationships with potential learners through calls, emails, and meetings. - Achieve and exceed sales targets while ensuring a positive experience for students. - Collaborate with different teams to enhance customer engagement and satisfaction. Required Skills & Qualifications: - Highly sales-oriented mindset with strong communication and persuasion skills. - Ability to confidently engage with students and working professionals. - Strong interpersonal and negotiation skills. - Self-motivated and goal-driven approach to work. - Experience: Freshers to 4 years of relevant experience in sales/counselling roles. Notice Period: Immediate to 15 days Ready to make a difference in people's careers? Join us today! Let me know if you'd like to tweak any details or add more specifics!

By connecting each day with a minimum of 80 working professionals, our primarytarget audience, from the database / leads present on the lead - squared CRM, youare expected to create a pool of genuine prospects. At this point, identifying the need for up - skilling depending on the students area ofinterest becomes imperative, so as to ensure a better conversion rate. Moreover, providing prospective students with a detailed information about theprograms being offered, through phone / video counselling or an in - personmeeting, further helps in creating a strong pipeline for the days ahead. Basically, you are responsible for ensuring daily deliverables are successfully metalongside weekly / monthly enrolment targets. As observed, this is an End - to - End Sales role wherein, you initiate conversationswith a cold - calling activity & eventually, lead it towards closures.

Job description Excellent communication skills Sales flair is MUST Conducting detail profile assessment of student interested in abroad studies and accordingly guiding them to shortlist the universities where his /her chances of getting admission is high. Assisting for student IELT/PTE//TOFEL Exam, visa applications and accommodation. Assistance with activities to promote overseas educational institution. Follow up with high potential leads Female candidates will be preferred Only Candidates from Overseas Education industry will be given preference. LocationsMumbai, Thane, Ahmedabad, Surat, Vadodara, TrivandrumRequired Candidates ProfileAny Graduate with experienced of overseas education industry. Freshers are welcome.

Promoting products and services to the clientsHandling and Solving Queries Maintaining Data and records in the system.Contact - Komal BhatiaMobile- 9890251168