Array ( [0] => chat-support [1] => kolkata ) Chat Support Jobs in Kolkata,Chat Support Job Vacancies in Kolkata West Bengal
16

Chat Support Job Vacancies in Kolkata

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Looking For Customer Support Executive

Rightfit Resources OPC Pvt. Ltd.

  • Fresher
  • 1.8 Lac/Yr
  • Kolkata
Bengali Customer Service Customer Relationship Chat Support Good Communication Skills Customer Support Customer Handling
We are looking for a Customer Support Executive to join our team in Kolkata. This is a full-time role ideal for freshers eager to start their career in customer service. You will play a crucial role in ensuring customer satisfaction and building strong relationships with clients.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer questions from customers through various communication channels such as phone, email, and chat, ensuring clarity and promptness.- **Resolve Customer Issues:** You will identify and troubleshoot customer concerns, delivering effective solutions to enhance the customer experience.- **Maintain Customer Records:** You will keep accurate records of customer interactions and transactions in our system for future reference and analysis.- **Provide Product Information:** You will share detailed information about our products and services, helping customers make informed decisions.- **Gather Customer Feedback:** You will collect and document feedback from customers to identify areas for improvement within our services.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for interacting effectively with customers.- A customer-oriented mindset is important, as you will be focusing on ensuring customer satisfaction.- Basic problem-solving abilities will help you address customer issues in a timely manner.- Attention to detail is necessary for maintaining accurate records and providing precise information.- A willingness to learn and adapt, as you will be trained to understand our products and services in depth.- Teamwork is important since you will collaborate with team members to enhance overall service quality.
View all details
Apply

Customer Support Executive (1-3 Years)

EvolveX Digital

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Kolkata
BPO Voice Customer Care Customer Support Customer Handling Customer Service Customer Relationship Inbound Calls Chat Support Good Communication Skills
Job SummarySolve LegalX Private Limited is looking for customer-focused and professional Customer SupportExecutives to provide excellent support experience, resolve customer queries efficiently, andmaintain strong customer relationships.Key Responsibilities- Handle customer inquiries through calls, emails, and chat support.- Provide accurate information regarding company services.- Resolve customer concerns and ensure timely issue closure.- Maintain customer records and update CRM/database.- Coordinate with internal departments for query resolution.- Follow up with customers and maintain service quality standards.- Ensure high customer satisfaction and retention.Requirements- 2-3 years of experience in Customer Support, Customer Service, Tele Support, or ClientCoordination.- Good communication skills in English, Hindi, and Bengali.- Strong interpersonal and problem-solving skills.- Ability to handle customer concerns professionally.- Basic computer knowledge and email handling skills.- Customer-first attitude with willingness to learn.Preferred Skills- Experience handling inbound/outbound customer calls.- Knowledge of CRM tools will be an advantage.- Ability to manage multiple customer interactions effectively.Benefits- Stable Work Environment- Career Growth Opportunities- Learning & Development Support- Supportive Team Environment
View all details
Apply

12th Pass Freshers For Customer Support Executive

Woodrock Infotech

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling BPO Voice Chat Support Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kolkata. This role is perfect for individuals who are eager to start their careers in customer service and have a passion for helping others.**Key Responsibilities:**- **Assist Customers:** Provide accurate information and support to customers regarding products and services through phone, email, or chat.- **Resolve Issues:** Identify and troubleshoot customer problems, ensuring timely and effective solutions to enhance satisfaction.- **Record Interactions:** Keep detailed records of customer interactions, feedback, and inquiries to help improve service quality.- **Follow Up:** Reach out to customers after resolving their issues to ensure they are satisfied with the outcome and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to address customer concerns and stay updated on product knowledge.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are crucial for clearly conveying information and understanding customer needs.- **Problem Solver:** Ability to analyze issues and provide solutions while maintaining a positive attitude even in challenging situations.- **Team Player:** Demonstrate a willingness to work collaboratively with team members to achieve shared goals.- **Adaptable:** Be open to learning new skills and adjusting to changes in workload or processes as needed.- **Technical Proficiency:** Basic computer skills to navigate customer support software and other online tools comfortably.Candidates should be male, have completed their 12th grade, and have 0 to 1 year of experience. This position requires a full-time commitment and will be based in the office.
View all details
Apply

Hiring For 10th Pass Freshers - Customer Service Associate

Fly Careers

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
International BPO Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are seeking a Customer Service Associate to join our team in Kolkata. This is an excellent opportunity for individuals with little to no experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or chat to address their inquiries and resolve issues. You will be the first point of contact, making a positive impression essential.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns. You will ensure that all transactions are accurate and timely.3. **Problem Solving**: Identify customer issues and provide appropriate solutions. This requires patience, empathy, and effective communication skills to ensure customer satisfaction.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This will help in analyzing customer needs and trends for future improvements.5. **Collaborate with Team**: Work closely with colleagues and other departments to enhance the customer experience. Teamwork is crucial for resolving complex customer inquiries efficiently.To be successful in this role, you should possess strong verbal and written communication skills, a positive attitude, and a willingness to learn. Being organized and detail-oriented will help you manage customer requests effectively. A basic understanding of computers and technology is also important, as you will be using various tools to assist customers.
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Hiring Fresher - Customer Support Executive - Delhi

Jobs4All Consultancy Service

Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
View all details
Apply

Freshers For BPO Telecaller - Kolkata

Wowser Technologies

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Female
  • South Kolkata
Communication Chat Support Sales Process Voice Process Customer Support
We are hiring for a major client in the BPO sector fixed salary on the 1st of every month.
View all details
Apply

Hiring For Customer Support Executive

Qteqx Solutions Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Support International BPO Chat Process
Rotational shift with rotational week off *Should Have an good Communication Skills In English & Bengali Speaking Candidates Only
View all details
Apply

Chat Support Executive Fresher

Zigmax Solution Private Limited

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • South Kolkata
Customer Associate Customer Service Manager Chat Support Executive Chat Process Executive Chat Support
The Process Name is Ajio and This is completely work from home Process. Salary will be credited every month 7th.
View all details
Apply

Urgent Requirement For Listener (Call/Chat Consultant)

Clarity

Good Communication Chat Support Chat Consultant Work From Home
Clarity App is an online counseling platform that provides emotional support to individuals. We are inviting listeners/ Chat Consultant to our platform. We are looking for people who can actively listen to user's problems and feelings and make them feel better.Every onboarded listener has to take sessions with the users via call and chat on our appJob Location: Work from homeTimings: FlexibleSalary: Rs. 20,000- Rs. 50,000Eligibility: GraduationRequired Skills: Good Communication skills
View all details
Apply

Chat Support Executive

FloatingChip Internet Technologies

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Communication Skills Chat Support Executive
1. Customer Service Executives are required to answer incoming chats from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information following company's policies, procedures and guidelines.2. An efficient Customer Service Executive must make sure that the complaints made by customers are genuine and then must try to resolve them or propose a solution which helps the customer.Desired Candidate Profile : Any graduateLocation- Kolkata (Kankurgachi)Job Type: Full-time
View all details
Apply

Chat Support Executive

Zigmax Solution Private Limited

  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Kolkata
Communication Skills Chat Support Executive Work From Home
Need to take customer chat and help them to solve their issue and query
View all details
Apply

Permanent Work From Home- Customer Service Agent

MKM Services

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Service Agent Email Support Executive Chat Support Executive Hospitality Executive Work From Home
We have vacant of 3 Permanent Work From Home- Customer Service Agent Jobs in Kolkata, Experience Required : 1 Year Educational Qualification : Higher Secondary, Other Bachelor Degree Skill Customer Service Agent, Email Support Executive, Chat Support Executive, Hospitality Executive etc.Age limit -Upto 35 years
View all details
Apply

MNC BPO Customer Support Voice BPO (Non Voice/Chat Process)

Fortuco Resource Solutions Private Limited

Customer Associate Customer Care Manager BPO Executive Telecalling BPO Telesales Domestic BPO International BPO Fluent English Outbound Voice BPO Non Voice Email Chat Tech Support BPO Technical Support International Voice Customer Care Executive
Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC
View all details
Apply

Chat Process Executive

Javrian Technologies Pvt Ltd

  • 0 - 1 yrs
  • Around Kolkata
Chat Support Executive Chat Support Chat Process Work From Home
CUSTOMER CHAT PROCESS - Bangla and English !! Responsibilities and Duties: responding to customers, identifying customer issues, providing solutions, conversing in a polite and professional manner.Prioritizing. Customers expect accurate and timely responses. ...Memorizing and Recall. We've talked about how live chat agents need to assist multiple customers at a time. ...Multitasking. ...Emotional Intelligence and Control. ...Software Navigation. ...Adaptability. ...Learning Agility.SKILL SET - Candidate must be able to speak and write Bangla and English fluently. *Mandatory SALARY - Rs.8,500 /- and a reimbursement of internet bill of Rs. 600 /-Rotational Shift is applicable, need to be comfortable in all shifts Work from home ! Interested candidate may contact - (Aritra Das - Team Acquisition )
View all details
Apply

Chat Process Executive

Evolution Services

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Kolkata
Good in English Chat Process Executive Chat Support Executive
Chat Handle ,Inbound call handles, Solve out the customer queries,
View all details
Apply

Virtual Support Customer (Female)

Evolution Services

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Good English Communication Good Typing Skills Virtual Support Customer Customer Service Associate Voice Process Email Support Chat Support Work From Home
We are hiring for the World's largest E-Commerce Company for the post of Customer Service Associate Work From Home Kolkata. Grab this Excellent Career Opportunity. Be a part of the Worlds Biggest E-commerce Brand and Enjoy working at home with exceptional Work Facilities. Limited Vacancies, Apply Fast. BENEFITS Earn Salary up to Rs 1.7 LPA- 2.2 LPA Gross + Huge Performance Incentives. Get Monthly Food Coupons of Rs 1100. Monthly Internet reimbursement of Rs 1250. Laptops, Headphones and all other work-related stocks will be provided by the company. 21 Paid Leaves Every Year. Overtime Allowance and Night Shift Allowance. Additional Salary paid if working on public Holidays. 5 Days Working (2 Days Week-Off on a rotational basis). Inbound Customer Service Voice Process with Email, Chat Support. No Sales, or Targets involved, whatsoever.Any Graduate/10+2 fresher/Experience can apply
View all details
Apply

Chat Support Executive

Zigmax Solution Private Limited

  • 0 - 5 yrs
  • Kolkata
Communication Skills Chat Process Executive Chat Support Executive Work From Home
We have vacant of 24 Chat Support Executive Jobs in Kolkata for Freshers Educational Qualification : Higher Secondary Skill Communication Skills etc.Candidate Should Have Ability To take chats
View all details
Apply

Chat Support Executive

Zigmax Solution Private Limited

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Communication Skills Chat Support Executive Work From Home
Need to take customer chat and solve their issue
View all details
Apply

Chat Process Executive

Zigmax Solution Private Limited

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Kolkata
Chat Support Executive Work From Home
Urgently required for Amazon Pay Chat Support (Agent, Team Leader, Trainer)Shift Timing- As Per Process Recruitment.Salary- 18000 Inhand For AgentsSalary- 29000 Inhand For Team Leader & Trainer Age - 18 to 45 yearsEducation Qualification - 10th Pass (Madhyamik), 12th pass (HS), to any DegreeWork - Amazon Pay Chat SupportPost - Chat Agent, Team Leader, Trainer*Fresher and Experience both can apply**It's direct company hiring*Location - Saltlake Sector 5, Near DLF 2
View all details
Apply

Freshers For Customer Service Associate - Gaya/Katihar

Fly Careers

Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.
View all details
Apply