Chat Support Fresher Jobs in Kolkata

We are looking for a Customer Support Executive to join our team in Kolkata. This role is perfect for individuals who are eager to start their careers in customer service and have a passion for helping others.**Key Responsibilities:**- **Assist Customers:** Provide accurate information and support to customers regarding products and services through phone, email, or chat.- **Resolve Issues:** Identify and troubleshoot customer problems, ensuring timely and effective solutions to enhance satisfaction.- **Record Interactions:** Keep detailed records of customer interactions, feedback, and inquiries to help improve service quality.- **Follow Up:** Reach out to customers after resolving their issues to ensure they are satisfied with the outcome and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to address customer concerns and stay updated on product knowledge.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are crucial for clearly conveying information and understanding customer needs.- **Problem Solver:** Ability to analyze issues and provide solutions while maintaining a positive attitude even in challenging situations.- **Team Player:** Demonstrate a willingness to work collaboratively with team members to achieve shared goals.- **Adaptable:** Be open to learning new skills and adjusting to changes in workload or processes as needed.- **Technical Proficiency:** Basic computer skills to navigate customer support software and other online tools comfortably.Candidates should be male, have completed their 12th grade, and have 0 to 1 year of experience. This position requires a full-time commitment and will be based in the office.

We are seeking a Customer Service Associate to join our team in Kolkata. This is an excellent opportunity for individuals with little to no experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or chat to address their inquiries and resolve issues. You will be the first point of contact, making a positive impression essential.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns. You will ensure that all transactions are accurate and timely.3. **Problem Solving**: Identify customer issues and provide appropriate solutions. This requires patience, empathy, and effective communication skills to ensure customer satisfaction.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This will help in analyzing customer needs and trends for future improvements.5. **Collaborate with Team**: Work closely with colleagues and other departments to enhance the customer experience. Teamwork is crucial for resolving complex customer inquiries efficiently.To be successful in this role, you should possess strong verbal and written communication skills, a positive attitude, and a willingness to learn. Being organized and detail-oriented will help you manage customer requests effectively. A basic understanding of computers and technology is also important, as you will be using various tools to assist customers.

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

We are hiring for a major client in the BPO sector fixed salary on the 1st of every month.

Rotational shift with rotational week off *Should Have an good Communication Skills In English & Bengali Speaking Candidates Only

The Process Name is Ajio and This is completely work from home Process. Salary will be credited every month 7th.

Clarity App is an online counseling platform that provides emotional support to individuals. We are inviting listeners/ Chat Consultant to our platform. We are looking for people who can actively listen to user's problems and feelings and make them feel better.Every onboarded listener has to take sessions with the users via call and chat on our appJob Location: Work from homeTimings: FlexibleSalary: Rs. 20,000- Rs. 50,000Eligibility: GraduationRequired Skills: Good Communication skills

1. Customer Service Executives are required to answer incoming chats from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information following company's policies, procedures and guidelines.2. An efficient Customer Service Executive must make sure that the complaints made by customers are genuine and then must try to resolve them or propose a solution which helps the customer.Desired Candidate Profile : Any graduateLocation- Kolkata (Kankurgachi)Job Type: Full-time

Need to take customer chat and help them to solve their issue and query

CUSTOMER CHAT PROCESS - Bangla and English !! Responsibilities and Duties: responding to customers, identifying customer issues, providing solutions, conversing in a polite and professional manner.Prioritizing. Customers expect accurate and timely responses. ...Memorizing and Recall. We've talked about how live chat agents need to assist multiple customers at a time. ...Multitasking. ...Emotional Intelligence and Control. ...Software Navigation. ...Adaptability. ...Learning Agility.SKILL SET - Candidate must be able to speak and write Bangla and English fluently. *Mandatory SALARY - Rs.8,500 /- and a reimbursement of internet bill of Rs. 600 /-Rotational Shift is applicable, need to be comfortable in all shifts Work from home ! Interested candidate may contact - (Aritra Das - Team Acquisition )

Chat Handle ,Inbound call handles, Solve out the customer queries,

Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.

Need to take customer chat and solve their issue

Urgently required for Amazon Pay Chat Support (Agent, Team Leader, Trainer)Shift Timing- As Per Process Recruitment.Salary- 18000 Inhand For AgentsSalary- 29000 Inhand For Team Leader & Trainer Age - 18 to 45 yearsEducation Qualification - 10th Pass (Madhyamik), 12th pass (HS), to any DegreeWork - Amazon Pay Chat SupportPost - Chat Agent, Team Leader, Trainer*Fresher and Experience both can apply**It's direct company hiring*Location - Saltlake Sector 5, Near DLF 2

We have vacant of 24 Chat Support Executive Jobs in Kolkata for Freshers Educational Qualification : Higher Secondary Skill Communication Skills etc.Candidate Should Have Ability To take chats