15

Chat Support Job Vacancies in Chennai

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  • Experience
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Handling Chat Support Good Communication Skills
As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions through various communication channels, ensuring accurate and timely responses.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- **Customer Feedback Management:** Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- **Maintain Records:** Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- **Collaborate with Teams:** Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.
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Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Customer Relationship Customer Support BPO Voice Domestic BPO Customer Service Inbound Calls Chat Support Customer Handling
Pay: 15,000.00-30,000.00 per monthJob Description:About the Role:We are looking for enthusiastic Customer Service Executives proficient in Telugu & Hindi to join our customer support team. The role involves handling inbound/outbound calls, resolving customer queries, providing product/service information, and ensuring customer satisfaction in Telugu, along with basic English as needed.Key Responsibilities:Handle inbound and outbound customer calls in Telugu language.Provide accurate information about products, services, and policies.Resolve customer issues, complaints, and queries in a professional manner.Maintain call records, update CRM systems, and follow up on pending requests.Ensure high levels of customer satisfaction and service quality.Escalate unresolved issues to senior support or relevant departments.Meet daily/weekly call handling and quality targets.Requirements:Fluent in Telugu (spoken and written) Hindi (Spoken).Good communication in English is an added advantage.Graduate in any stream.Prior customer service / call center / BPO experience preferred, but freshers can also apply.Basic computer knowledge (MS Office, email, CRM tools).Strong interpersonal and problem-solving skills.Ability to work in rotational shifts if required.Key Skills:Customer ServiceTelugu & Hindi Communication (Fluency)Problem SolvingPatience & EmpathyCall Handling & DocumentationJob Type: Full-timeBenefits:Provident FundWork Location: In person
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Freshers For Customer Service Associate - Chennai

Tranzindia Corporate Network private limited

  • 0 - 2 yrs
  • 12.0 Lac/Yr
  • Chennai
BPO Non Voice Non Voice Process Domestic BPO BPO Operations Customer Guidance Customer Care Cons International BPO BPO Chat Process Customer Relationship Chat Support
We have vacant of 10 Customer Care Associate Jobs in Chennai, for Freshers Educational Qualification : I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, M.Com Skill BPO Non Voice, Non Voice Process, Domestic BPO, BPO Operations, Customer Guidance, Customer Care Cons, International BPO, BPO, Chat Process, Customer Relationship, Chat Support etc.
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International BPO Executive

Oriental Consultants

International Business International Process BPO Operations Business Process Outsourcing BPO Voice BPO Trainer Customer Manager BPO Sales International Voice Process International BPO Call Center Chat Support International Voice Customer Care Outbound Calling Good Communication Skills International BPO Voice Process
Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097
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Chat Support
Company: Total ShapeLocation: Remote (Work from Home)Salary: $2,500 - $3,500 monthly (based on experience)We are seeking a highly motivated and dedicated Chat Support professional to join our team remotely. The ideal candidate will have excellent communication skills, a customer-first mindset, and a passion for providing top-tier support.Key Responsibilities:Responding to customer inquiries via live chat in a timely and professional mannerResolving customer issues and concerns with empathy and efficiencyEnsuring customer satisfaction by providing accurate information and effective solutionsMaintaining records of customer interactions and feedbackQualifications:Strong written communication skillsAbility to manage multiple chats simultaneouslyPrevious customer service or chat support experience is a plusSelf-motivated with excellent time management skillsTo apply, please follow these instructions:Search on Google for Total Shape then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that we have hundreds of applicants competing for the position.Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.We will contact you if we believe youre a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.If you don't receive a message, please feel free to re-apply after 6 months to another opening suitable for you in our company. ***
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Looking For Customer Care Associate

Creative Consultant & Contractor

  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Chennai
Customer Care Tele-caller Support Associate Tele Sales Business Development Tele Marketing Customer Care Cons Customer Relationship International BPO Chat Process BPO Domestic BPO
HI, We have job opportunity for the post of Process associate or customer support executive at Chennai, Tamil Nadu, candidate who are fresher or experienced both can apply for the same post. qualifications must 12th or any degree with good English communication required. our client they have abroad project, interested candidate must apply for job.
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Telecaller Chat Process Email Support Executive Customer Care Executive
Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off
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Chat Support Executive

Lakson Technology Pvt Ltd

  • 1 - 4 yrs
  • Chennai
Chat Support
Candidate should have good technical customer support experience Candidate should have chat support experience (i.e., Good written communication skills) Candidate should be able to communicate in English & in one other language such as Hindi or any other south Indian language apart from Tamil Candidate should be willing to work on shifts
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Chennai
Communication Skills Chat Support
Chennai jobIT Brisk is hiring For Non voice process Designation: Chat Support Associate - English + Hindi (Speaking, Reading & Writing)Qualification: Any Graduate & AboveExperience : - Atleast 1 year in any Customer facing role providing Customer Service (Email, Chat, Inbound)Work Type: Work from OfficeShift: Rotational 1 way cab (night shift)2 weekly offPackage: 19k CTCLocation : Chennai Contact HR Humera
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Chennai
Customer Service Hindi Chat Support
Teleperformance, a global leader in customer experience management, seeks talented individuals to join as Chat Support Executives in Chennai. This opportunity is open to both freshers and experienced professionals proficient in Hindi and English. Responsibilities include providing exceptional customer service and support through chat interactions, resolving inquiries and concerns promptly, handling multiple conversations efficiently, and collaborating with teams to address issues. Requirements include strong communication skills in Hindi and English, good typing speed, interpersonal skills, multitasking abilities, problem-solving skills, and basic computer knowledge. Rotational shifts may be required, and freshers are welcome. Join Teleperformance for a rewarding career in chat support and be part of an inclusive work culture that promotes growth and development. Apply now!
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Email Support Executive

Smarthr HR IT Solutions

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Chennai
Excellent Communication in English Email Support Executive Chat Process Executive Chat Support Executive
Excellent communication in english. Rotational shift, any graduate .
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Microsoft Office Data Entry Executive Back Office Executive Backend Computer Operator Microsoft Word Microsoft Excel Part Time Data Entry English Typing Data Typing Chat Support Email Support Executive Work From Home
SRG Infotech Solutions providing Genuine Part Time - Full Time Data Entry Project / Back Office Project/ Home Based Project and urgently Need candidate who have competency in Word , Excel, PowerPoint. Should Have knowledge of Data Entry in computer would be an added advantages.Vacancies : 99Jobs are :1) Data Typing in MS Word2) Number Entry In Excel3) Handwriting Form Filling4) Digital Form Filling Job5) Outsourcing JobRequired Skills and Qualifications:Candidate Should have working Laptop & PC at home.Can Work on Any Location across India (Work From Home).Freshers / Housewife / Retired Person are WelcomeResponsibilities:Scan And Print documents as given by CompanyReview and verify the entries of others.Maintain the records in Secure & Confidential mode.Require Complete Updation of Data on Weekly Basis.For More Details Regarding This Job Kindly Apply Now Or Contact @ ( 9 33 015 35 72 )
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Chennai
Communication Skills Chat Support Chat Process Email Support Customer Service
To Support Any Issue Through Live Online Chatting Or Mail Process. To Solve Customer Problems And Offer Customer Service.
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Chennai
Communication Skills Chat Support Chat Process
Chennai jobIT Brisk is hiring For Non voice process Role: Customer Support Associate Qualification: Any Graduate & AboveExperience : - Atleast 1 year in any Customer facing role providing Customer Service (Email, Chat, Inbound)- English + Hindi (Speaking, Reading & Writing)Work Type: Work from OfficeShift: Rotational 1 way cab (night shift)2 weekly offPackage: 19k CTCLocation : Chennai Contact HR Humera
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Service Customer Handling Telephone Handling Good Communication Skills BPO Voice Domestic BPO Chat Support Cold Calling
As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!
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  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Thiruninravur Chennai
English Speaking Skills Chat Support
We have vacant of 10 customer chat support Jobs in Thiruninravur, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill English speaking skills etc.
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