Chat Support Job Vacancies in Bangalore

We are seeking an enthusiastic International BPO Voice Process Executive to join our team in Bangalore. This role is ideal for candidates with a passion for customer service and effective communication. **Key Responsibilities:**- **Customer Interaction:** Engage with international clients through voice calls to address their queries and provide information about products or services. This helps in building client relationships and ensuring customer satisfaction.- **Issue Resolution:** Handle customer complaints or issues promptly and efficiently. This requires problem-solving skills and the ability to provide satisfactory solutions, enhancing the customer experience.- **Call Management:** Follow up with clients as needed and maintain detailed records of interactions. Keeping accurate records is vital for tracking performance and ensuring timely responses.- **Team Collaboration:** Work closely with team members to achieve goals and share updates. Collaboration fosters a strong team environment and improves overall effectiveness.- **Adherence to Process:** Follow outlined procedures and guidelines during customer interactions. Adhering to standards ensures consistent service quality.**Required Skills and Expectations:**Candidates should have great verbal communication skills in English and be comfortable engaging with customers from different cultural backgrounds. A friendly and approachable demeanor is essential for providing excellent service. Candidates must be open to working in a fast-paced environment and possess basic computer skills for managing calls and records. A positive attitude and willingness to learn new skills are also important for success in this role.

As a Non Voice Process Executive, you will be responsible for handling various tasks that do not require direct communication through voice channels. Your role will involve managing data and supporting various business processes efficiently.**Key Responsibilities:**- **Data Entry:** You will be required to input, update, and maintain data in the companys systems, ensuring accuracy and timeliness.- **Document Verification:** Your job will include reviewing documents and information submitted by clients or customers to confirm their validity.- **Order Processing:** You will assist in processing customer orders, ensuring that all details are correct before finalization.- **Customer Support via Email/Chat:** While the role is non-voice, you may need to respond to customer inquiries through email or chat, providing timely and polite assistance.- **Report Generation:** You will help prepare reports based on the data you handle, which will be used for analysis and decision-making.**Required Skills and Expectations:**- **Educational Qualification:** Candidates should have a degree in B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, or B.Sc.- **Attention to Detail:** You must be meticulous in your work to avoid errors in data entry and documentation.- **Time Management Skills:** Ability to prioritize tasks and meet deadlines is essential in this role.- **Basic Computer Skills:** Proficiency in Microsoft Office Suite, especially Word and Excel, is necessary for data handling and reporting.- **Communication Skills:** Strong written communication skills are important for interacting with customers and colleagues effectively. We are looking for motivated individuals who are eager to learn and contribute to our team's success.

Role OverviewAs a Customer Support Executive, you will be the voice of Esyconnect.in. Your mission is to bridge the gap between job seekers and employers in Varanasi, ensuring a seamless experience on our portal. You-ll handle inquiries, resolve issues, and help users navigate our platform with ease.Key ResponsibilitiesUser Assistance: Respond to queries from job seekers and employers via phone, email, and chat.Onboarding: Guide new users through the registration and profile-building process on Esyconnect.in.Issue Resolution: Troubleshoot basic technical issues or account discrepancies efficiently.Feedback Loop: Collect user feedback to help our dev team improve the portal's features.Database Management: Maintain accurate records of customer interactions in our CRM.RequirementsCommunication: Fluent in Hindi and English (local dialect knowledge is a plus).Empathy: A patient, customer-first mindset with strong problem-solving skills.Tech-Savvy: Comfortable using web-based portals, Google Workspace, and basic CRM tools.Experience: 0-2 years in customer service (Freshers are welcome!).Apply on Esyconnect.in

At Crossbeats, we believe our people are the driving force behind our success. We foster a workplace where achieving exceptional results goes hand in hand with a stimulating and enjoyable work environment. If youre looking to grow your career while making a real impact, Crossbeats is the place for you.Position: Customer Support ExecutiveWe are seeking an experienced, customer-focused, and result-oriented Customer Support Executive to join our dynamic customer service team.Key Responsibilities:Voice Support: Handle inbound and outbound customer calls professionally, providing accurate information and timely assistance related to our products and services.Issue Resolution: Understand customer concerns, troubleshoot issues, and provide effective solutions to ensure high levels of customer satisfaction.Multilingual Communication: Communicate clearly and confidently with customers in English, Hindi, and at least one South Indian language.Documentation: Accurately record customer interactions, inquiries, complaints, and resolutions in the system.Feedback Collection: Capture customer feedback and share insights with internal teams to help improve service quality and customer experience.Compliance: Follow company policies, processes, and quality standards during all customer interactions.Requirements:Experience: Minimum 1 year of experience in a customer service voice process role.Languages: Mandatory proficiency in English and Hindi. Knowledge of Tamil, Telugu, Kannada, or Malayalam will be an added advantage.Communication Skills: Excellent verbal communication skills with strong problem-solving and active listening abilities.Technical Skills: Comfortable using customer support tools and systems with basic computer proficiency.Customer-Centric Approach: Ability to manage challenging situations with empathy, patience, and professionalism.Come grow with Crossbeats and be part of a fun, fast-paced, and people-first work culture!

Customer Support - Voice ProcessNo.of Requirements: 100 Qualification : Any GraduateFresher or 6+months experienceLanguage: Candidate should be fluent In English and Hindi mandatory Versant -4 or 5Good Excel Knowledge Must have knowledge about supply chain management 6 Days working- 1day Rotational week offShift- 9am to 8pm for females and 9am to 9pm for males Work from OfficeCTC: 21000 /- per month for fresherTake home: 16200 /- per month for fresherCTC : Upto 25000 /- per month for experiencedTake Home : upto 20136 /- per month for experienced Quarterly Bonus : 4200 /

Chat Support Executive with min 1.6 yrs to max 4 yrs experience required for a well known US Healthcare BPO located at Electronic City, Bangalore. Salary is 3.5 lacs per annum and 5 days working.

Customer Support Executive in BengaluruJoin our dynamic team in Bengaluru as a Customer Support Executive, a role integral to enhancing our customer experience and promoting customer loyalty. In this fast-paced environment, you will be the frontline hero, addressing customer inquiries and resolving issues efficiently. Your contributions will not only keep our clients satisfied but will also play a pivotal role in reinforcing our brand's reputation in the industry.As a Customer Support Executive, you will thrive in a culture that values service excellence and teamwork. Your daily interactions will provide meaningful feedback to our teams and help drive improvements in products and services. Embrace this opportunity to build lasting relationships with customers while developing your skill set in a rewarding work atmosphere.ResponsibilitiesRespond promptly to customer inquiries via phone, email, and chat.Resolve customer complaints effectively and efficiently while maintaining a positive attitude.Provide detailed product information and assist customers in making purchase decisions.Maintain accurate customer records and document interactions in our CRM system.Collaborate with cross-functional teams to address customer feedback and improve services.Participate in training sessions to enhance product knowledge and customer service skills.Monitor customer satisfaction levels and proactively seek to enhance the overall experience.Assist in creating customer support resources, including FAQs and guides.Stay updated on product launches and changes to effectively assist customers.Contribute to team goals by offering suggestions for improved processes and service delivery.RequirementsHigh school diploma required; a bachelors degree in a related field is a plus.1-2 years of experience in customer service or support roles.Exceptional communication skills, both verbal and written.Strong problem-solving abilities and a customer-oriented mindset.Proficient in Microsoft Office Suite and CRM software.Ability to work in a fast-paced environment and manage multiple tasks.Excellent interpersonal skills with a positive attitude towards helping others.Flexibility to work in shifts, including evenings and weekends.Ability to work independently and as part of a team.Basic technical knowledge to assist customers with product-related issues.

Looking for a Female Candidate Direct CompanyTele calling and Date entry Full Time Job, No work from Home - Need to be Good in Communication.English is Mandatory Near Rajaji Nagar Mahalakshmi LayoutBangalore

Job Title: Customer Support ExecutiveSalary Range: 20,000 25,000 per monthExperience Required: Minimum 3 yearsLocation: HSR LayoutJob Type: Full-TimeNote: Preferred Female candidate only.Job Description:We are looking for an experienced Customer Support Executive to join our team. The ideal candidate should have at least 1-3+ years of experience in resolving customer queries, providing excellent support, and ensuring a high level of customer satisfaction.Key Responsibilities:1. Handle inbound and outbound customer queries via phone, email, and chat.2. Resolve customer issues efficiently and professionally.3. Follow up with customers to ensure their issues are resolved to their satisfaction.4. Maintain accurate records of customer interactions and transactions.5. Coordinate with internal teams to escalate and resolve complex issues.6. Maintain a high level of product/service knowledge to provide accurate information.Requirements:1. Minimum 1 year of experience in customer support or a similar role.2. Strong problem-solving and communication skills (both verbal and written).3. Ability to stay calm under pressure and handle difficult situations professionally.4. Good command of English and Kannada5. Good Knowledge in ExcelJob Type: Full-timeExperience:total work: 1 year (Preferred)Work Location: In personJob Type: Full-timeWork Location: In person

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Rotational shifts Rotational Off5 days working Two way cabOne time meal

*Job Description Customer Support (Voice Process):** Handle outbound customer calls in a professional and courteous manner* Explain legal services and resolve basic client queries* Maintain accurate call logs and follow-up records* Provide timely support to potential and existing clients* Meet daily call targets and ensure customer satisfaction* Work closely with the team to improve service quality--- *Contact HR Sowmya:* 73497 67553 [www.mylawyersindia.com](http://www.mylawyersindia.com)

Job descriptionUnderstanding customer queries/requirements and respond comprehensively over chat, email & call.Working with internal teams to resolve customer complaints or operational challenges quickly and efficiently.Working with managers to plan strategically (e.g. refining & defining processes)Required Candidate profileExcellent verbal and written English communication.Excellent interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament.Has patience and empathy to deal with various kinds of customers.

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

Clarity App is an online counseling platform that provides emotional support to individuals. We are inviting listeners/ Chat Consultant to our platform. We are looking for people who can actively listen to user's problems and feelings and make them feel better.Every onboarded listener has to take sessions with the users via call and chat on our appJob Location: Work from homeTimings: FlexibleSalary: Rs. 20,000- Rs. 50,000Eligibility: GraduationRequired Skills: Good Communication skills

Job Openings for 25 Voice/Non Voice Process Jobs for Freshers in Bengaluru,Customer Care Consultant,Voice Process Executive,Chat Support Executive,Quality Analyst, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Care Consultant,Voice Process Executive,Chat Support Executive,Quality Analyst etc.

1. Experience in email and chat process is a must.2. should work in night shift only.3. WFO Bangalore - Whitefield.

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolved

Comprehend and process all email and chat correspondences from customers in a timely manner Provide successful research resolution to all customer by replying in a prompt and professional manner via email and chat Complete all customer care follow-ups in a timely fashion Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service Provide alternatives & Superior customer experience on emails and chat Ability to take quick decisions and respond to customer inquiries in an appropriate manner Be nimble and flexible to serve in multi-channel environment as per business requirement Eligibility:Any graduates with 1 year of email & chat support experience.***Please do refer your friends ***For more detailsContact:Sravani