• Comprehend and process all email and chat correspondences from customers in a timely manner
• Provide successful research resolution to all customer by replying in a prompt and professional manner via email and chat
• Complete all customer care follow-ups in a timely fashion
• Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service
• Provide alternatives & Superior customer experience on emails and chat Ability to take quick decisions and respond to customer inquiries in an appropriate manner Be nimble and flexible to serve in multi-channel environment as per business requirement
Eligibility:
Any graduates with 1 year of email & chat support experience.
***Please do refer your friends ***
For more details
Contact:
Sravani