Job description
Understanding customer queries/requirements and respond comprehensively over chat, email & call.
Working with internal teams to resolve customer complaints or operational challenges quickly and efficiently.
Working with managers to plan strategically (. refining & defining processes)
Required Candidate profile
Excellent verbal and written English communication.
Excellent interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament.
Has patience and empathy to deal with various kinds of customers.