Chat Support Job Vacancies in Ahmedabad

HiWe are have a new opportunity at Horizon Talent Alliance for the role of USA Chat & Support Executive in our E-Commerce Support Process.Position: USA Chat & Support Executive (Night Shift)Process: Customer Chat & Support (E-Commerce Support)Location: Ahmedabad, Gujarat (Onsite)Timings : 9:00 PM - 6:00 AMExperience: Fresher & Experienced candidates welcomeSkills: Good communication, typing efficiency, customer handlingNOTE: THIS IS AN ONSITE AND NIGHT SHIFT ROLE- NO REMOTE

Customer Service Back Office(Service & Sales Chat Non-Voice Process)Responsibilities: Handle customer queries through chat Provide accurate resolutions in writing Support both service & sales-related requestsRequirements: Freshers & experienced candidates welcome Strong written English 10+3 Diploma / HSC / Any Graduate Basic computer skills Comfortable with 24/7 rotational shiftsBenefits: 28,000 36,000 CTC 5 Days Working Night Shift Allowance One-way Cab PF, Insurance & Gratuity Growth-oriented, supportive environment

Job Title: Chat Service RepresentativeLocation: Ahmedabad, GujaratType: Full Time We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.Role OverviewAs a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.Key Responsibilities Respond to customer queries through chat, email, and other non-verbal platforms Understand and resolve customer issues with accuracy and empathy Deliver high-quality support that ensures customer satisfactionEligibility Criteria Minimum qualification is High School Diploma or equivalent Freshers can apply; experience of one year in customer service is preferred Strong written English communication skills with good grammar and spelling Basic computer knowledge and typing skills Flexible to work in rotational shifts including weekends and night shifts

Understand OMSGuru platform and its functioning thoroughly Support our existing clients via Chat, Phone, Email & Tickets. Help onboard new clients onto our system Respond promptly and professionally to customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Assist clients by demonstrating the use of goods and programs and answering any questions they may have. Establish and maintain good rapport with customers by using positive language and anticipating their needs.

Chat Customer Service Representative - Non-Voice in Ahmedabad. Below are the details of the role and the associated benefits:Key Responsibilities:Respond to incoming communications from customers via chat.Resolve customer issues through written communication.Requirements:Willingness to relocate to Ahmedabad and work on-site.Excellent communication skills in English (both written and verbal).Ability to work in night and rotational shifts.Minimum educational qualification: 12th Standard pass. Graduates and Post Graduates in any stream are welcome.Skills Required:Proficiency in written and verbal English communication.Good computer knowledge with a typing speed of 25 words per minute and at least 85% accuracy.Salary Package:26,000 CTC to 35,000 CTC.Night Shift Allowance.Subsidized Meals.Free Cab Facility.Other Employee Benefits.Employee Benefits:Career growth opportunities through internal promotions.Employee development through in-house and external training.Comprehensive benefits including Mediclaim and Personal Accident Insurance.Attractive Employee Rewards.Free Transport during Night Shift.Free Guest House Stay for 5 Days.Gift Cheques for Marriage and Childbirth.Accommodation & Relocation Benefits:Free accommodation and meals for 5 days from the time of your arrival.Ticket fare reimbursement for relocation.

*#Hiring For Multinational BPO*Profile :- *Customer Support Executive* ( Non voice process )Fresher and Experienced both can apply with good communication skillsQualification :- 12th / Graduates / Post GraduatesLocation : AhmedabadSalary :- 3.10 - 4.20 LPA + Night Allowance + Overtime + Cab Facility + Other Allowance24/7 shifts with 2 rotational off in a weekNote - Please share this post with your friends or inwhatsapp groups if anyone is looking for the job/job change.WE DONT TAKE CHARGES FOR ANY JOBSThanks & Regards*HR kamini*9425809871

Responding to customers, identifying customer issues, providing solutions, conversing in a polite and professional manner, and performing data entry.candidate must be excellent in written and oral communication in English. Interested candidates can send their updated resumes on 9054038217

Job Description:Urgent Hiring Objective: We are looking for a dedicated and detail-oriented Process Executive (Non-Voice) to handle operations, ensuring accuracy, efficiency, and timely completion of tasks. The ideal candidate will possess strong typing skills, excellent written communication, and a customer-centric approach to delivering quality service.Key Responsibilities1. Handle customer queries and requests through chat, email, or other written communication platforms.2. Perform data entry, record maintenance, and documentation with high accuracy.3. Resolve customer concerns by providing accurate and timely information.4. Collaborate with team members to meet project deadlines and achieve quality benchmarks.5. Process and update customer accounts and ensure all data is current and accurate.6. Identify and escalate complex issues to relevant departments for resolution.7. Maintain confidentiality of customer and company information.Skills required:1. Typing Skills: Speed: Minimum 35 WPM (or higher depending on the requirement). Accuracy: 90% of accuracy level.2. Computer Proficiency: Knowledge of MS Office Suite (Excel, Word, Outlook).3. Email/Chat Etiquette4. Data Entry and Management5. Written Communication Skills6. Problem-Solving and Analytical Thinking7. Attention to Detail8. Team collaboration9. Time Management & Organizational skills.Timing : 9:15 AM to 6:30 PM (10 position)6:45 PM to 11:15 PM (10 position)Working days: Monday to Saturday ( Only Sunday off)

What You Bring to the Role Freshers/Experience can apply Great written communication skills in English including grammar and spelling 10 + 3 years Diploma/HSC/Any Graduate can Apply Computer savvy Flexibility to work in a 24/7 environmentBENEFITS:5 Days WorkingPF, Insurance, Gratuity BenefitCab Facility available for Night ShiftNight Shift Allowance5 days Accommodation Out-stationed candidates

Answer incoming communications from customers.Connect and resolve issues with customers using written communication only.

Attention #opportunity Aheade!Are you seeking for an career opportunity in the heart of the heritage city #Ahmedabad ? We're thrilled to announce an opening for an #Internationalchatsupport non voice process write here 26k-35k CTC (Based on interview and experienced)Requirements : Freshers/Experience can apply Great written communication skills in English including grammar and spelling 10 + 3 years Diploma/HSC/Any Graduate can Apply Computer savvy Flexibility to work in a 24/7 environmentBenefits:*5 Days Working*PF, Insurance, Gratuity Benefit*Cab Facility available for Night Shift*Night Shift Allowance*5 days Accommodation Out-stationed candidates#BPO #KPO #customerservice #nonvoice #wfo #ahemdabad #hiring

We are looking for 49 E Commerce Executive Posts in Ahmedabad,Aravali Vihar, Bhiwadi,Anand,Valsad,Gandhinagar Highway, Ahmedabad,Udaipur,Bhavnagar Road, Rajkot,Narmada Canal, Ahmedabad,Banaskantha,Botad, Rajkot, with deep knowledge in undefined and Required Educational Qualification is : Secondary School, Diploma, B.A, B.C.A, B.Com, B.Ed, B.Sc, B.Tech, Post Graduate Diploma, M.Com

SOLVING UK AND US CUSTOMERS QUERIES THROUGH CHAT SUPPORT AND MAIL SUPPORT..

Position Overview:We are seeking a dedicated International Chat Support Specialist to join our dynamic customer support team. This role requires excellent communication skills, a passion for helping others, and the ability to resolve inquiries efficiently across various time zones and languages. As an International Chat Support Specialist, you will engage with customers from around the world via chat platforms to provide timely assistance and ensure a positive customer experience.Key Responsibilities:Respond promptly to customer inquiries via chat in a professional and friendly manner.Identify customer needs, clarify information, research issues, and provide solutions or alternatives.Utilize company resources to efficiently handle and resolve customer issues.Maintain a comprehensive understanding of company products, services, policies, and procedures.Escalate complex issues to appropriate departments for resolution when necessary.Keep accurate records of customer interactions, transactions, comments, and complaints.Follow communication procedures, guidelines, and policies.Stay updated on industry and product knowledge to better serve customers.

Address the queries and complaints of clients using the companys portal.Effective communication both written and verbal, is essential for chat support executives to convey information clearly and provide accurate assistance to customers.Managing disputes to developing plans to enhance the client experience generally and promote loyaltyResponding to customer inquiries within company hoursCollecting and analyzing customer feedbackWillingness to learn about products, services, and company policies to provide accurate information to customers.Willing to commit to taking turns working rotating shifts which includes weekends and public holidaysDesired Candidate ProfileProblem-solving skillsClear communication skillsAbility to use positive languageCan speak and write in EnglishWillingness to learnPerks and BenefitsPressure free environmentChance to work with an international level startup

We have vacant of 50 International Non - Voice Process Jobs in Ahmedabad,Customer Support Leader,Chat Support Executive,Business English,Back Office executive,Customer Service Representative,Customer Associate, for Freshers Educational Qualification : Higher Secondary, Other Bachelor Degree, Any Master Degree, Other Doctorate Degree Skill Customer Support Leader,Chat Support Executive,Business English,Back Office executive,Customer Service Representative,Customer Associate etc. Support the customer service team to complete the customer experience Ensure accuracy of data and research to ensure a positive experience May be sending and validating documentation, working in data bases to check information correctness

FRESHERS WELCOMELocation - AhmedabadShift - Night shiftNight allowance upto Rs 5000 on top of salaryWhat Youll be DoingAre you results focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, youll work effectively to service and upsell client products and services to current and future customers via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms using the Service to Sales methodology. Youll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, Youll Receive customer inquiries via chat about products and services Bring your persuasive skills to connect and close a sale with customers in a consultative matter using written communication onlyWhat You Bring to the Role College diploma and no direct work experience Freshers welcome Or 1 year or more of customer service or sales experience and high school diploma or equivalent Great written English communication skills including grammar and spelling Computer savvy Local resident of Ahmedabad, Gujarat or ability to immediately relocate to Ahmedabad, Gujarat. Relocation assistance availableWhat You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Relocation assistance for those interested in joining us in Ahmedabad, Gujarat And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Job Description:Manage Inbound and outbound chats in a timely manner.Identifying customers' needs, clarifying information, researching every issue, and providing solutions and/or alternatives.Manage end-to-end customer response and the complaint processObtain and evaluate all relevant information to handle product and service inquiriesMaintain customer databasesProvide feedback on the efficiency of the customer service processPlaces orders for customers by updating all the information accurately.Maintain excellent quality on all chats handled.Perform all assigned tasks in an accurate manner.Work with minimum supervision.Requirements :Graduate from any streamExcellent spoken & written communication skillsStrong communication skills along with active listening.MS-Office (specifically MS-word); Good keyboarding typing skillsCustomer focusAbility to multi-task, set priorities, and manage time effectivelyAbility to understand accents from diverse geographiesAbility to stay calm under pressureRequired Qualification: MBA, MCA, BCA, B.TecRequired Experience: 1 to 4 yearsCTC: As per industry standardsShift : (Rotational shift)Location: Ahmedabad

We are looking for 6 Chat Support Executive Posts in new ranip, good english communication,Good typing speed with knowledge in Microsoft Office, and Required Educational Qualification is : Higher Secondary

Customer Inquiry to Converted in Sales as Pr Customer Requirement. Provide Company Product Knowledge and Sale the Product Via Chat .100% Non Voice Process .good Incentive Available .fluent English Speaking & Writing