customer support executive (Female)

Petbacker India Pvt Ltd

Address the queries and complaints of clients using the companys portal.

Effective communication both written and verbal, is essential for chat support executives to convey information clearly and provide accurate assistance to customers.

Managing disputes to developing plans to enhance the client experience generally and promote loyalty

Responding to customer inquiries within company hours

Collecting and analyzing customer feedback

Willingness to learn about products, services, and company policies to provide accurate information to customers.

Willing to commit to taking turns working rotating shifts which includes weekends and public holidays

Desired Candidate Profile

Problem-solving skills

Clear communication skills

Ability to use positive language

Can speak and write in English

Willingness to learn

Perks and Benefits

Pressure free environment

Chance to work with an international level startup

Experience : 1 - 2 Years

No. of Openings : 3

Education : Higher Secondary, B.Com

Role : customer support executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India