Array ( [0] => chat-support-executive [1] => lucknow ) Chat Support Executive Jobs in Lucknow,Chat Support Executive Job Vacancies in Lucknow Uttar Pradesh
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Chat Support Executive Job Vacancies in Lucknow

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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Lucknow
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team. This role is perfect for individuals who enjoy helping others and can communicate effectively through chat. If you are detail-oriented and eager to learn, we want to hear from you!Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries via chat in a friendly and professional manner. You will provide accurate answers about products, services, and policies.2. **Issue Resolution**: Identify and troubleshoot customer issues to ensure swift resolution. You will guide customers through problem-solving steps and escalate complex issues when necessary.3. **Documentation**: Maintain accurate records of customer interactions. You will log chat conversations and update customer information as needed to ensure follow-ups are accurate.4. **Feedback Collection**: Gather customer feedback to improve services. You will encourage customers to share their thoughts and relay any important information to the management team for service enhancements.Required Skills and Expectations:Ideal candidates should possess strong communication skills and be comfortable writing clearly and concisely. Basic computer skills, including familiarity with chat software and internet browsing, are essential. A calm demeanor under pressure and a willingness to learn are crucial for success in this role. Additionally, candidates should be available to work full-time from home and have reliable internet access. Although experience is not required, a positive attitude and eagerness to assist customers are highly valued.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Female
  • Lucknow
Voice Process Chat Support Management Skills
1. Age Criteria : 18 - 40 ( Only Females )2. Qualification : Minimum ( 10th & Above )3. Work from Home or Work from office both4. Number of working days : 55. Shift Timings : 10 AM - 6 PM ( Monday to Friday )Interview Dates : 10th Jan to 31st January
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Zendesk Salesforce Freshdesk) Familiarity With Live Chat Email Support and Ticketing Systems Bas Communication Skills Clear and Professional Verbal
Position Summary:We are seeking a dedicated and customer-focused Customer Support Representative to join our team. In this role, you will serve as the first point of contact for our customers, helping them resolve issues, answer questions, and ensure a positive experience with our products/services. Key Responsibilities:Respond to customer inquiries via phone, email, live chat, or social mediaProvide accurate, timely, and empathetic support to resolve customer issuesTroubleshoot basic technical issues and escalate complex problems when necessaryMaintain detailed records of customer interactions in the CRM systemFollow company procedures and service standards to ensure consistencyCollaborate with internal teams to find customer-focused solutionsEducate customers about products, services, and best practicesGather customer feedback and share insights with the team Qualifications:High school diploma or equivalent (college degree preferred)Previous experience in customer support or a related field is a plusStrong verbal and written communication skillsAbility to multitask, prioritize, and manage time effectivelyComfortable using support tools like Zendesk, Salesforce, or similar CRM platformsA calm, empathetic, and solution-oriented attitude Preferred Skills:Bilingual or multilingual abilities (if relevant to the role)Familiarity with [insert specific product or industry knowledge, if known]Willingness to work flexible hours, including weekends or holidays if needed
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Chat Support Executive

Client Care Services

  • 0 - 4 yrs
  • Lucknow
English Typing Typing Speed Good English Problem Solving
**Job Opportunity: Customer Chat Support Role****Company:** [Client Care Services](https://clientcareservices.in/)**Location:** Lucknow (Work from Office or Work from Home options available)**Position:** Customer Chat Support (Night Shift)**Salary:** 8,000 - 20,000 per month**Job Requirements:**- **Education:** Graduation is mandatory- **Language Proficiency:** Fluency in English is required for effective communication- **Typing Skills:** Good typing speed and accuracy- **Shift Timing:** Night shift (specific hours will be detailed during the interview process)- **Work Environment:** Options available for Work from Office or Work from Home- **Work Schedule:** 5 days working week, with 2 days off**Key Responsibilities:**- **Customer Interaction:** Handle customer inquiries, concerns, and requests via chat with professionalism and efficiency- **Issue Resolution:** Resolve customer issues and complaints while adhering to company policies and guidelines- **Information Management:** Provide accurate information and updates to customers about products or services- **Documentation:** Maintain and update customer records and interactions in the companys database- **Feedback Collection:** Gather customer feedback and report trends or recurring issues to the team**Desired Skills and Attributes:**- **Communication:** Strong written communication skills with the ability to convey information clearly and effectively- **Problem-Solving:** Ability to handle complex customer issues and provide solutions promptly- **Adaptability:** Ability to work in a fast-paced environment and adapt to changing procedures and technology- **Team Player:** Collaborative attitude with the ability to work well within a team**Benefits:**- **Competitive Salary:** Attractive salary range with performance-based incentives- **Flexible Work Options:** Choose between working from home or office- **Career Growth:** Opportunities for advancement and professional develop
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Lucknow
Communicative English Facilitator TYPING SKILLS Work From Home
We have vacant of 100 Chat Support Executive Jobs in Lucknow,Communicative English Facilitator,TYPING SKILLS, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A Skill Communicative English Facilitator,TYPING SKILLS etc.
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Telecaller Chat Process Email Support Executive Customer Care Executive
Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off
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