Chat Process Job Vacancies in Ahmedabad

HiWe are have a new opportunity at Horizon Talent Alliance for the role of USA Chat & Support Executive in our E-Commerce Support Process.Position: USA Chat & Support Executive (Night Shift)Process: Customer Chat & Support (E-Commerce Support)Location: Ahmedabad, Gujarat (Onsite)Timings : 9:00 PM - 6:00 AMExperience: Fresher & Experienced candidates welcomeSkills: Good communication, typing efficiency, customer handlingNOTE: THIS IS AN ONSITE AND NIGHT SHIFT ROLE- NO REMOTE

Customer Service Back Office(Service & Sales Chat Non-Voice Process)Responsibilities: Handle customer queries through chat Provide accurate resolutions in writing Support both service & sales-related requestsRequirements: Freshers & experienced candidates welcome Strong written English 10+3 Diploma / HSC / Any Graduate Basic computer skills Comfortable with 24/7 rotational shiftsBenefits: 28,000 36,000 CTC 5 Days Working Night Shift Allowance One-way Cab PF, Insurance & Gratuity Growth-oriented, supportive environment

Job Title: Chat Service RepresentativeLocation: Ahmedabad, GujaratType: Full Time We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.Role OverviewAs a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.Key Responsibilities Respond to customer queries through chat, email, and other non-verbal platforms Understand and resolve customer issues with accuracy and empathy Deliver high-quality support that ensures customer satisfactionEligibility Criteria Minimum qualification is High School Diploma or equivalent Freshers can apply; experience of one year in customer service is preferred Strong written English communication skills with good grammar and spelling Basic computer knowledge and typing skills Flexible to work in rotational shifts including weekends and night shifts

Understand OMSGuru platform and its functioning thoroughly Support our existing clients via Chat, Phone, Email & Tickets. Help onboard new clients onto our system Respond promptly and professionally to customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Assist clients by demonstrating the use of goods and programs and answering any questions they may have. Establish and maintain good rapport with customers by using positive language and anticipating their needs.

Responding to customers, identifying customer issues, providing solutions, conversing in a polite and professional manner, and performing data entry.candidate must be excellent in written and oral communication in English. Interested candidates can send their updated resumes on 9054038217

Job Description:Urgent Hiring Objective: We are looking for a dedicated and detail-oriented Process Executive (Non-Voice) to handle operations, ensuring accuracy, efficiency, and timely completion of tasks. The ideal candidate will possess strong typing skills, excellent written communication, and a customer-centric approach to delivering quality service.Key Responsibilities1. Handle customer queries and requests through chat, email, or other written communication platforms.2. Perform data entry, record maintenance, and documentation with high accuracy.3. Resolve customer concerns by providing accurate and timely information.4. Collaborate with team members to meet project deadlines and achieve quality benchmarks.5. Process and update customer accounts and ensure all data is current and accurate.6. Identify and escalate complex issues to relevant departments for resolution.7. Maintain confidentiality of customer and company information.Skills required:1. Typing Skills: Speed: Minimum 35 WPM (or higher depending on the requirement). Accuracy: 90% of accuracy level.2. Computer Proficiency: Knowledge of MS Office Suite (Excel, Word, Outlook).3. Email/Chat Etiquette4. Data Entry and Management5. Written Communication Skills6. Problem-Solving and Analytical Thinking7. Attention to Detail8. Team collaboration9. Time Management & Organizational skills.Timing : 9:15 AM to 6:30 PM (10 position)6:45 PM to 11:15 PM (10 position)Working days: Monday to Saturday ( Only Sunday off)

Chat Customer Service Representative - Non-Voice in Ahmedabad. Below are the details of the role and the associated benefits:Key Responsibilities:Respond to incoming communications from customers via chat.Resolve customer issues through written communication.Requirements:Willingness to relocate to Ahmedabad and work on-site.Excellent communication skills in English (both written and verbal).Ability to work in night and rotational shifts.Minimum educational qualification: 12th Standard pass. Graduates and Post Graduates in any stream are welcome.Skills Required:Proficiency in written and verbal English communication.Good computer knowledge with a typing speed of 25 words per minute and at least 85% accuracy.Salary Package:26,000 CTC to 35,000 CTC.Night Shift Allowance.Subsidized Meals.Free Cab Facility.Other Employee Benefits.Employee Benefits:Career growth opportunities through internal promotions.Employee development through in-house and external training.Comprehensive benefits including Mediclaim and Personal Accident Insurance.Attractive Employee Rewards.Free Transport during Night Shift.Free Guest House Stay for 5 Days.Gift Cheques for Marriage and Childbirth.Accommodation & Relocation Benefits:Free accommodation and meals for 5 days from the time of your arrival.Ticket fare reimbursement for relocation.

*#Hiring For Multinational BPO*Profile :- *Customer Support Executive* ( Non voice process )Fresher and Experienced both can apply with good communication skillsQualification :- 12th / Graduates / Post GraduatesLocation : AhmedabadSalary :- 3.10 - 4.20 LPA + Night Allowance + Overtime + Cab Facility + Other Allowance24/7 shifts with 2 rotational off in a weekNote - Please share this post with your friends or inwhatsapp groups if anyone is looking for the job/job change.WE DONT TAKE CHARGES FOR ANY JOBSThanks & Regards*HR kamini*9425809871

SOLVING UK AND US CUSTOMERS QUERIES THROUGH CHAT SUPPORT AND MAIL SUPPORT..

We have vacant of 50 International Non - Voice Process Jobs in Ahmedabad,Customer Support Leader,Chat Support Executive,Business English,Back Office executive,Customer Service Representative,Customer Associate, for Freshers Educational Qualification : Higher Secondary, Other Bachelor Degree, Any Master Degree, Other Doctorate Degree Skill Customer Support Leader,Chat Support Executive,Business English,Back Office executive,Customer Service Representative,Customer Associate etc. Support the customer service team to complete the customer experience Ensure accuracy of data and research to ensure a positive experience May be sending and validating documentation, working in data bases to check information correctness

Job description For Sales Coordinator/Customer Sales ExecutiveCompany: Aeliya Marine TechPosition: Customer Sales Executive/Sales CoordinatorExperience : 1-8 YearsLocation: AhmedabadJob Role & Responsibilities Respond promptly and professionally to inbound leads received via email, chat, and phone calls, ensuring a high level of customer service. Engage with potential customers to understand their needs, address inquiries, and provide product or service information. Build rapport and establish relationships with leads to identify their pain points and effectively position our products or services as solutions. Proactively follow up with leads to nurture relationships, answer questions, and guide them through the sales process. Effectively communicate product features, benefits, and pricing to prospective customers, highlighting the value proposition. Collaborate with cross-functional teams, such as marketing and dispatch. Meet or exceed monthly and quarterly sales targets, contributing to the overall revenue goals of the organization. Stay abreast of industry trends, competition, and market conditions to identify new sales opportunities and strategies. Continuously improve sales skills training, workshops, and self-development.Working Days: 6 Days (Sunday Off)Desire Candidate Profile: Excellent communication skills, both verbal and written, with the ability to engage and build relationships with customers. Strong sales acumen and ability to identify customer needs and effectively position products or services as solutions. Ability to handle objections and overcome challenges in the sales process. Ability to multitask and prioritize effectively in a fast-paced environment. Strong problem-solving and decision-making skills. Flexibility to adapt to changing customer demands and market conditions.

Job Description:Manage Inbound and outbound chats in a timely manner.Identifying customers' needs, clarifying information, researching every issue, and providing solutions and/or alternatives.Manage end-to-end customer response and the complaint processObtain and evaluate all relevant information to handle product and service inquiriesMaintain customer databasesProvide feedback on the efficiency of the customer service processPlaces orders for customers by updating all the information accurately.Maintain excellent quality on all chats handled.Perform all assigned tasks in an accurate manner.Work with minimum supervision.Requirements :Graduate from any streamExcellent spoken & written communication skillsStrong communication skills along with active listening.MS-Office (specifically MS-word); Good keyboarding typing skillsCustomer focusAbility to multi-task, set priorities, and manage time effectivelyAbility to understand accents from diverse geographiesAbility to stay calm under pressureRequired Qualification: MBA, MCA, BCA, B.TecRequired Experience: 1 to 4 yearsCTC: As per industry standardsShift : (Rotational shift)Location: Ahmedabad

Responsibilities and DutiesNeed to do the process over chat.Communicate with customers in real time and resolve the issues for any services.Client support handling.Handling customer queries on web chat emails.Maintain accurate customer records.Required Experience, Skills and QualificationsExcellent Communication Skills verbal & written.Fresher can also applySalary: 19000 to 21000/month

Customer Inquiry to Converted in Sales as Pr Customer Requirement. Provide Company Product Knowledge and Sale the Product Via Chat .100% Non Voice Process .good Incentive Available .fluent English Speaking & Writing

it would be a international Chat process .Candidate should be expert in written english communication.