Chat Process Fresher Jobs in Hyderabad

this is completely work from home.

1. Begumpet: 125 Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (15000 Take Home) + Incentives.Location: Hi-tech City (3 Months Training in Begumpet and work location will be in Hi-Tech city).Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Rotational Shift.2. Pocharam: Voice 60 + 40 Non Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (14000 Take Home) + Incentives.Location: PocharamTransport: 2 Way Cab Facility only if candidate resides within 35 KMS radius.Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Day Rotational Shift (8 AM to 8 PM).

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Picktime is a free online scheduling software that allows businesses and individuals to schedule appointments, meetings, and events quickly and easily. It offers a range of features such as automated reminders, calendar integration, customizable booking forms, and appointment confirmations.Picktime can be used by a variety of professionals, such as doctors, lawyers, therapists, and tutors, as well as businesses such as salons, gyms, and spas. It aims to simplify the scheduling process and streamline communication between service providers and their clients.ResponsibilitiesYou will use email and chat applications to give clients quick answers to their queries.Identify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Collaborate with other team members and departments to ensure customer satisfactionAsk customers targeted questions to understand the root of the problem quicklyAddress and resolve customer complaints or concerns in a professional and timely mannerUpdate our internal databases with information about technical issues and useful discussions with customersStay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.Monitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share it with our Product, Sales, and Marketing teamsPrioritize and manage several open issues at one timeMaintain jovial relationships with clientsRequirements0 - 1 year of chat or customer support, escalation experience in a B2B, B2C processExcellent verbal and written communication skills in English.Troubleshooting basic technical issues and suggesting possible solutions, or providing support in resolving them.Ability to multitask and prioritize tasks effectively in a fast-paced environmentPatience when handling tough casesDemonstrate empathy and understanding while addressing customer needs and concerns.Stay updated with the latest product/service offerings and changes to effectively address customer inquiries.Ensuring customer satisfactionBe a fast learner, understand our product in and outFlexible to work in rotational shifts and weekendsOpen to taking additional responsibilities

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

Hiring For Back Office Executive / Data Entry / Voice / Non Voice* Data- Entry process* Customer Support* Backend Executive* Chat Process* Bpo* Exp 0-5 yr* Should have good communication skills* 10th/12th Pass & Any Graduate* No Sales Job

Summary1. Chat/Web-Chat Associate2. Analyst utilizing hands-on Customer Engagement3. Solving Queries over Web-chat process within the given time spanWork Location: Safilguda, HyderabadPrimary ResponsibilitiesCustomer engagement over live chatsIdentify and resolve escalated customer issuesFind alternate solutions by researching and exploring information using available resources.Skills and Competencies6 months+ experience in web chat with excellent command over EnglishGood typing speed of over 25 WPM and 90% accuracyProficiency in Microsoft Office (especially Excel, Word)The candidate has to be a quick learner, high on energy and must have a flair for customer processesWilling to work in Night ShiftsWork from OfficeImmediate Joiners OnlyQualification of the candidates :- Any graduate or post graduateGender :- Both Male & Female (Most preference to male candidates as this is a night shift job)Location :- Candidates residing in and around Secunderabad are preferred.

Back Office/ Backend Work / New 10th &12th Pass Freshers need For BpoBlended Process /Fresher /Day Shift / CCEProfile -CCE (Voice, Chat & Email)up to 15k - 30kShift - Day & Rotational6 Days Working