Chat Process Executive Job Vacancies in Hyderabad

Position - Chat Support Associate (Only Male Candidates)Process - Chat Process , Semi Voice, BlendedWork Location -

this is completely work from home.

We are hiring a Process Consultant for Credit Card Chat Support to assist customers exclusively through live chat with credit cardrelated inquiries including applications, usage, billing, payments, disputes, and rewards. The role requires handling multiple chats simultaneously while delivering accurate, compliant, and customer-focused support. Candidates should have strong written communication skills, experience in international financial chat support, and the ability to navigate multiple systems efficiently while meeting quality and productivity standards.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Picktime is a free online scheduling software that allows businesses and individuals to schedule appointments, meetings, and events quickly and easily. It offers a range of features such as automated reminders, calendar integration, customizable booking forms, and appointment confirmations.Picktime can be used by a variety of professionals, such as doctors, lawyers, therapists, and tutors, as well as businesses such as salons, gyms, and spas. It aims to simplify the scheduling process and streamline communication between service providers and their clients.ResponsibilitiesYou will use email and chat applications to give clients quick answers to their queries.Identify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Collaborate with other team members and departments to ensure customer satisfactionAsk customers targeted questions to understand the root of the problem quicklyAddress and resolve customer complaints or concerns in a professional and timely mannerUpdate our internal databases with information about technical issues and useful discussions with customersStay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.Monitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share it with our Product, Sales, and Marketing teamsPrioritize and manage several open issues at one timeMaintain jovial relationships with clientsRequirements0 - 1 year of chat or customer support, escalation experience in a B2B, B2C processExcellent verbal and written communication skills in English.Troubleshooting basic technical issues and suggesting possible solutions, or providing support in resolving them.Ability to multitask and prioritize tasks effectively in a fast-paced environmentPatience when handling tough casesDemonstrate empathy and understanding while addressing customer needs and concerns.Stay updated with the latest product/service offerings and changes to effectively address customer inquiries.Ensuring customer satisfactionBe a fast learner, understand our product in and outFlexible to work in rotational shifts and weekendsOpen to taking additional responsibilities

Process - International Chat ProcessShifts - Rotational ShiftsWe are looking for candidates with good communication and with Good typing skills- Should have Experience in Non-voice process - BPOInterested can contact - Lakshman - 7279925555

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

Respond to Customer Queries in a Timely and Accurate Way, Via Phone, Email or Chatidentify Customer Needs and Help Customers Use Specific Featuresanalyze and Report Product Malfunctions (for Example, By Testing Different Scenarios or Impersonating Users)update Our Internal Databases with Information About Technical Issues and Useful Discussions with Customersmonitor Customer Complaints On Social Media and Reach Out to Provide Assistanceshare Feature Requests and Effective Workarounds with Team Membersinform Customers About New Features and Functionalitiesfollow Up with Customers to Ensure Their Technical Issues are Resolvedgather Customer Feedback and Share with Our Product, Sales and Marketing Teamsassist in Training Junior Customer Support Representatives.requirements and Skillsexperience as a Customer Support Specialist or Similar Cs Rolefamiliarity with Our Industry is a Plusexperience Using Help Desk Software and Remote Support Toolsunderstanding of How Crm Systems Workexcellent Communication and Problem-solving Skillsmulti-tasking Abilitiespatience When Handling Tough Cases

Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC

Hiring For Back Office Executive / Data Entry / Voice / Non Voice* Data- Entry process* Customer Support* Backend Executive* Chat Process* Bpo* Exp 0-5 yr* Should have good communication skills* 10th/12th Pass & Any Graduate* No Sales Job

Summary1. Chat/Web-Chat Associate2. Analyst utilizing hands-on Customer Engagement3. Solving Queries over Web-chat process within the given time spanWork Location: Safilguda, HyderabadPrimary ResponsibilitiesCustomer engagement over live chatsIdentify and resolve escalated customer issuesFind alternate solutions by researching and exploring information using available resources.Skills and Competencies6 months+ experience in web chat with excellent command over EnglishGood typing speed of over 25 WPM and 90% accuracyProficiency in Microsoft Office (especially Excel, Word)The candidate has to be a quick learner, high on energy and must have a flair for customer processesWilling to work in Night ShiftsWork from OfficeImmediate Joiners OnlyQualification of the candidates :- Any graduate or post graduateGender :- Both Male & Female (Most preference to male candidates as this is a night shift job)Location :- Candidates residing in and around Secunderabad are preferred.

Back Office/ Backend Work / New 10th &12th Pass Freshers need For BpoBlended Process /Fresher /Day Shift / CCEProfile -CCE (Voice, Chat & Email)up to 15k - 30kShift - Day & Rotational6 Days Working