Chat Process Executive 12th Pass Jobs in Thane

As an International BPO Executive, you will play a crucial role in handling customer interactions for international clients. Your primary responsibility will be ensuring excellent customer service and support.**Key Responsibilities:**- **Customer Support:** Communicate with customers via phone, email, or chat to assist them with their queries and concerns, ensuring a positive experience.- **Problem Resolution:** Identify and resolve customer issues promptly and effectively, ensuring customer satisfaction and loyalty.- **Data Entry:** Accurately enter and update customer information and service requests in the database, maintaining accurate records for future reference.- **Feedback Collection:** Gather feedback from customers regarding their experience and relay this information to management for quality improvement.- **Team Collaboration:** Work with team members to discuss challenges and share solutions, fostering a collaborative environment for better service delivery.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential, as you will interact with customers from diverse backgrounds.- **Problem-Solving Ability:** You should be able to think on your feet and handle customer issues calmly and efficiently.- **Attention to Detail:** Accuracy is critical in data entry and customer interactions, so being detail-oriented is important.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for efficient communication and data management.- **Adaptability:** Be open to learning new processes and adapting to changes in a fast-paced work environment. Candidates with 1 to 3 years of experience, who are 12th pass and eager to provide excellent service, are encouraged to apply.

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC. Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps.

Resolving queries of the customer

We are looking for candidates withSales experience, graduate fresher, hsc fresher salary up-to 25000 to 30000

Hiring for US Healthcare Chat process -Thane location - Work from officeRounds : HR-Writex-Ops- TypingQuality: C2 Requirements:Hsc + 6 months expGrad FresherComms skill - Excellent Salary - Upto 23k in handShifts: 24*7 rotational shifts (strictly follow IBU boundaries)Week offs: 5 days of working. Any 2 Rotational week offs

To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off

Opening For Voice Email & Chat Process ghansoli & Thane( Voice / Email / Chat ) Blended process (Voice/email/chat) Graduate + 1 year exp Decent communication 1 Rotational off Day shift ( 7am - 12 am ) any 9 hrs shift (For boys) Day Shift (7am - 9pm) Any 9 hrs of day (For girls ) Salary - 19.3 CTC15.6 Inhand

We have a Hiring for Inbound Process / Vodofone Process Email & Chat Blendedidfc Health Insurancefresher Experience Both are Welcome11 to 15 K Salarylead Generation Process7 Days Trainingstipend Amount in Training Period100 Rs per Day good Communication Skills Requirementsreliance Nippon Insurance Processinbound Process Email Processexcellent Communication Skills Requirementsexperience Fresher Both are Welcome11 to 20 K Salary15 Days Trainingstipend Amount 5000 Rs ageon Life Insurance Processinbound Process Email Processexcellent Communication Skills Requirementsexperience Fresher Both are Welcome11 to 20 K Salary15 Days Training7 Days Stipend 8th Day Salary Started( Voice / Email / Chat ) Blended Process (voice/email/chat) Graduate + 1 Year Exp Decent Communication 1 Rotational Off Day Shift ( 7am - 12 am ) Any 9 Hrs Shift (for Boys) Day Shift (7am - 9pm) Any 9 Hrs of Day (for Girls ) Salary - 19.3 Ctc15.6 Inhand