Client Relationship Manager

Nawal Sustainability Limited

Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazons customers better. You will be required to analyze data, interact with cross functional teams, Key responsibilities - 1. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business / clarifies requirements and expectations for Area Managers.

2. Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments.

s proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

s closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Other Responsibilites - 1. Determining the company's e-commerce goals and KPIs.

2. Identifying key areas for improvements, such as audience, acquisition, behavior, and conversions.

3. Monitoring and analyzing e-commerce metrics and figures.

4. Transforming e-commerce data into operational insights.

5. Researching competitors, alternative markets, and opportunities in the e-commerce space.

6. Brainstorming ideas to enhance and transform the company's e-commerce approach.

7. Developing e-commerce solutions in conjunction with marketing and IT personnel.

8. Implementing broad e-commerce strategies to assist our business development

Experience : 2 - 4 Years

No. of Openings : 23

Education : B.B.A, B.Com, M.B.A/PGDM

Role : Client Relationship Manager

Industry Type : Manufacturing / Production / Quality

Gender : [ Male / Female ]

Job Country : India