Branch Executive Job Vacancies in Nashik

Key ResponsibilitiesPlan, execute, and monitor marketing campaigns across various channels.Support brand-building initiatives to increase market visibility and customer awareness.Conduct market research and competitor analysis to identify trends and opportunities.Generate and manage marketing leads to support business development activities.Develop and coordinate promotional materials, advertisements, presentations, and marketing content.Manage digital marketing activities, including social media, email marketing, website updates, and online campaigns.Coordinate events, exhibitions, trade shows, and promotional activities.Track and analyze marketing campaign performance and prepare reports.Collaborate with sales teams to support customer acquisition and retention efforts.Build and maintain relationships with customers, agencies, vendors, and business partners.Ensure brand consistency across all marketing communications and channels.Maintain marketing databases, customer records, and campaign documentation.

Job Title: Branch Relationship Officer (BRO)Location: JSR Management GroupIndustry: NBFC (Non-Banking Financial Company)Reporting to: Branch ManagerEmployment: Full-Time, PermanentKey Responsibilities:Handle end-to-end business acquisition processes.Maintain and develop strong customer relationships.Engage in sales and business development activities.Have a deep understanding of the company's product offerings.Cross-sell various products and services.Conduct market research to identify potential opportunities.Consistently achieve assigned sales targets.Manage and analyze data to drive business decisions.Ensure full compliance with company policies and industry regulations.Qualifications:Undergraduate or Graduate degree in any field.For Freshers: Age limit of 28 years.For Experienced candidates: Age limit of 35 years, with relevant experience.Compensation:Freshers: CTC of 2 LPA.Experienced: CTC up to 3 LPA (including incentives).---This description draws from the original job description for Sarvagram Fincare and tailors it to fit the context of JSR Management Group. Let me know if you'd like any adjustments!

KEY RESPONSIBILITIESService through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure retention of in his/her allocated Book of Relations (existing customer database). Act as single point of contact for customers for any customer query/complaint. Identify financial goals of customers and providing financial planning assistance. Competition Analysis for giving professional advice to customer Fix self appointments everyday from the given customer database as per the campaign Sales Focus on cross-sell & up-sell opportunity in allocated customers. Ensure successful completion of licensing as per MLI standards MEASURES OF SUCCESS TAT adherence for updating System - CRM Next Successful completion of cross-sell/ up-sell Business Goals month on month Collection of payment/premium from 91-180 days due policies Complaint Resolution /Customer satisfaction Achievement of Retention Targets. > 45 unique customer meetings in a month More than 90% attendance (of total working days) Successfully score >=80% in the Functional Trainings imparted

Key ResponsibilitiesRespond to customer, client, or internal user queries through phone, email, chat, or ticketing systems.Provide timely and accurate information regarding products, services, or processes.Record, track, and resolve support requests within defined service levels.Escalate complex issues to relevant departments and follow up until resolution.Maintain customer interaction records and support documentation.Assist in troubleshooting basic technical or operational issues.Coordinate with sales, operations, technical, and service teams to resolve concerns.Monitor support tickets and ensure timely closure.Prepare daily, weekly, and monthly support reports.Support customer onboarding and product/service orientation activities.Ensure high levels of customer satisfaction through professional communication.Follow company policies, service standards, and compliance requirements.

Key ResponsibilitiesBranch Customer Service: Greet, assist, and manage walk-in customers at the branch; handle inquiries regarding account balances, fund transfers, and standard banking facilities.CASA & Account Opening: Drive new customer acquisition by seamless onboarding, pitching account variants, and executing error-free documentation for Current Accounts and Savings Accounts (CASA).Cross-Selling & Revenue Generation: Analyze customer account behaviors and cross-sell retail financial products such as personal/car/home loans, credit cards, mutual funds, and life/general insurance.Documentation & Compliance (KYC): Ensure strict adherence to banking regulatory frameworks by verifying customer identity proofs and completing mandatory Know Your Customer (KYC) and Anti-Money Laundering (AML) documentation.Portfolio Management: Build strong, long-term relationships with mapped branch customers; execute regular follow-up calls or emails to drive account balance retention and renewal of fixed deposits.Queue & Operation Management: Coordinate with the branch cashiers, operations team, and Branch Manager to minimize customer wait times and ensure smooth floor management during peak operational hours.