Support Intern or Executive (Fresher)

Impact Hr & Km Solutions
  • icon job experience 0 - 1 Years
  • icon job opening 1 Openings
  • icon salary 2.0 - 3.0 Lac/Yr
  • icon job posting Posted today
  • Face-to-Face interview Face-to-Face interview
  • icon job location Nashik
Key Skills

Executive Trainee System Support Executive Product Support Executive Branch Support Executive SAP Support Executive Sales Support Executive

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Job Description

Key Responsibilities

Respond to customer, client, or internal user queries through phone, email, chat, or ticketing systems.

Provide timely and accurate information regarding products, services, or processes.

Record, track, and resolve support requests within defined service levels.

Escalate complex issues to relevant departments and follow up until resolution.

Maintain customer interaction records and support documentation.

Assist in troubleshooting basic technical or operational issues.

Coordinate with sales, operations, technical, and service teams to resolve concerns.

Monitor support tickets and ensure timely closure.

Prepare daily, weekly, and monthly support reports.

Support customer onboarding and product/service orientation activities.

Ensure high levels of customer satisfaction through professional communication.

Follow company policies, service standards, and compliance requirements.

  • Experience

    0 - 1 Years

  • No. of Openings

    1

  • Education

    Graduate

  • Role

    Customer Support Executive

  • Industry Type

    Electronic Manufacturing Services (EMS)

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face Interview Location

    Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik

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About Impact Hr & Km Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, ,Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.
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