BPO Fresher Jobs in Chennai

Good verbal communication (English + regional language is a plus)Persuasion and negotiation skillsConfidence and positive attitudeBasic computer knowledge (CRM tools, MS Office)Active listening skillsAbility to handle rejection and stay motivated

We are looking for a Tamil Telecaller to join our team in Thoraipakkam. The ideal candidate will have a pleasant voice and a strong desire to communicate effectively with customers.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential and existing customers to provide information about our products and services and answer their queries.- **Customer Engagement:** Build a rapport with customers to encourage them to make purchases or express interest in our services.- **Handle Queries and Complaints:** Address customer concerns promptly and efficiently, ensuring they feel heard and valued.- **Maintain Accurate Records:** Document all conversations and customer interactions in our system to ensure smooth communication and follow-ups.- **Achieve Targets:** Work towards specific sales or engagement targets set by the management, adjusting strategies as needed to meet those goals.**Required Skills and Expectations:**- **Language Proficiency:** Fluency in Tamil is essential, with clear verbal communication skills to convey information effectively.- **Basic Computer Skills:** Familiarity with computers and MS Office is important for data entry and handling reports.- **Positive Attitude:** A friendly and enthusiastic demeanor is necessary to engage customers and enhance their experience.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Quick Learner:** Ability to absorb new information quickly and apply it efficiently when interacting with customers. No prior experience is required, but a strong motivation to learn and grow in a telesales role is essential.

We are looking for a motivated Tellecaller to join our team in Chennai. As a Tellecaller, you will engage with customers over the phone to provide information about our products and services and assist with inquiries.Key Responsibilities:1. **Making Outbound Calls**: You will contact potential customers to offer our services and promote our products, ensuring a clear understanding of their needs.2. **Handling Inquiries**: Addressing customer queries promptly and accurately is crucial. You will provide information and solutions to help them make informed decisions.3. **Updating Records**: Keeping accurate records of customer interactions and feedback is essential. You will enter data into our system to ensure our records are up-to-date.4. **Meeting Targets**: You will need to meet call targets and contribute to the overall sales goals of the team. Your performance will be measured based on your ability to engage customers effectively.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and listening, to engage effectively with customers. Basic computer knowledge is necessary to update records and handle inquiries efficiently. As a fresher, a positive attitude and eagerness to learn will be highly valued. Punctuality and reliability are essential, as you will be expected to work full-time from our office in Chennai.

Job Title: Tele Collection ExecutiveRole Overview:Responsible for contacting customers to collect overdue payments on loans, credit cards, or other financial products, while maintaining professionalism and compliance.Key Responsibilities:Call customers to remind and follow up on pending duesNegotiate repayment plans and settlements as per company policyHandle delinquent accounts (buckets, NPA cases, etc.)Update call details and collection status in the system (LMS/CRM)Track promises to pay (PTP) and ensure timely follow-upCoordinate with field team/legal team for escalated casesMaintain daily targets for calls, collections, and recovery rateEnsure adherence to compliance and call quality standardsRequired Skills:Good communication and negotiation skillsStrong follow-up and convincing abilityBasic computer knowledge (Excel, CRM tools)Ability to handle pressure and meet targetsKnowledge of collection process and delinquency buckets is an advantageQualification:Any graduate (preferred)Experience: 0

Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai

We are looking for a dedicated Voice Process Executive to join our team in Chennai. This role is suitable for freshers and experienced candidates alike, with a strong focus on effective communication and customer service skills.Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing information about our services, ensuring a positive experience.2. **Issue Resolution**: Listen carefully to customer concerns, troubleshoot issues, and offer appropriate solutions while maintaining professionalism and empathy.3. **Data Entry**: Accurately record customer interactions and update necessary information into our databases to keep records current.4. **Feedback Collection**: Gather customer feedback to help improve services and report back to management on areas for enhancement.5. **Team Collaboration**: Work closely with team members to meet targets and share best practices, contributing to a supportive work environment.Required Skills and Expectations:Candidates should possess excellent verbal communication skills in English and a clear, friendly voice. A high level of patience and the ability to understand customer needs is essential. Candidates must be detail-oriented and able to handle multiple tasks efficiently. An enthusiastic attitude and a willingness to learn are expected, along with a commitment to maintaining high service standards. The ideal candidate should also be comfortable working in an office environment and collaborating with team members to achieve collective goals.

Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.

Calling customers and informing about payment and Benefits of Life Insurance

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

Candidate required with good communication.

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.

We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 15000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332

We are seeking a dedicated Customer Support Executive to join our team in Arumbakkam, Chennai. This is an entry-level position for candidates with 0 to 1 year of experience. As a vital part of our customer service team, you will assist customers by addressing their inquiries and ensuring their satisfaction.Key Responsibilities:- Respond to customer inquiries: You will handle incoming calls and messages, providing timely and accurate responses to customer questions regarding our products and services.- Resolve issues: When customers face challenges, you will help identify and troubleshoot problems, ensuring a quick resolution to enhance their experience.- Maintain records: You will document customer interactions and maintain accurate records to help track the progress of inquiries and solutions provided.- Collaborate with team members: Working closely with your colleagues, you will share knowledge and insights to continually improve service delivery and customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication skills and a pleasant phone demeanor are essential for providing excellent customer service. You must be patient and adaptable, able to understand customer needs and offer appropriate solutions. Being a team player is important, as collaboration with others is key to efficiently addressing customer concerns. A commitment to continuous improvement and learning will help you thrive in this role.

Wanted freshers...Education Qualification: 10th,12th, Dip to Any DegreeTime : 9.00 to 5.00Age limit:- 18-30Permanent work, Accommodation will be arranged,(Send your resume)CONTACT NUMBER : 7448609051 (TL)

- Handle customer queries:Address and resolve customer inquiries and issues through phone, email, or chat in a professional and efficient manner.- Provide product information:Familiarize yourself with company products and services to effectively answer customer questions and provide accurate information.- Assist customers with technical support:Guide customers through troubleshooting and technical issues they may encounter with products or services.- Process orders and returns:Manage customer orders, process returns, and ensure timely resolution of any related concerns.- Maintain customer records:Update and maintain customer database with accurate and relevant information for future reference and analysis.- Collaborate with other teams:Coordinate with sales, marketing, and technical teams to provide comprehensive support to customers and improve overall customer experience.- Strong communication skills:Ability to communicate effectively with customers, colleagues, and supervisors through phone, email, and chat channels.- Excellent problem-solving abilities:Quickly identify customer issues, analyze situations, and provide effective solutions in a timely manner.- Attention to detail:Ensure accurate recording of customer information, orders, and issues to maintain high standards of service and quality assurance.

FULL TIME/ PART TIME / WORK FROM HOME ALSO AVAILABLE FRESHERS OR EXPERIENCE ANYMALE & FEMALE BOTHFOOD AND ACCOMMODATION AVAILABLE GOOD SALARYFLEXIBLE TIMENO TARGET , NO WORK PRESSURE 10th to any degreeAge : 18 - 40Location : anywhere

Freshers are welcome! Outbound telecalling role involving explaining insurance plans to customers, achieving sales targets, generating leads, and maintaining follow-ups. Fixed salary with incentives. Freshers and experienced candidates welcome

Freshers or experience any male and female both food and accommodation available

We are looking for a Hindi Customer Support Executive to handle customer queries and provide excellent service through voice and/or chat support. The ideal candidate must be fluent in Hindi and English and have strong communication skills. Candidates from Arts or Science backgrounds are welcome. Engineering graduates are not eligible.

WE ARE HIRINGWe have openings in Perambur. You can directly attend the interviewPosition: Tele calling Executive-Voice Process [Collection Department / ICICI / FIBE / CASHe / KOTAK]Qualification: +2, Diploma/ITI, Any DegreeExperience: Any [Freshers also]Age: 18-35Gender: Male and FemaleWork Timings: 9:30 am to 6.30 pmLanguages: Telugu OnlyNo.110 Madhavaram High Road Perambur Chennai -600011Work location - Perambur (Near Velayudham Stores Opp and SBI Bank 2nd Floor)Interview timing - 10:00 AM -5 :00 PMThank you andAllthebest!

As a Collection Executive in Perambur, Chennai, you will be responsible for contacting customers to collect overdue payments on behalf of the company. Your key responsibilities include making outbound calls, negotiating payment plans, updating customer records, and maintaining accurate documentation of all collection activities.To excel in this role, you must have strong communication skills to effectively interact with customers and collect payments in a professional manner. Attention to detail is crucial to accurately document all collection activities and ensure compliance with company policies. The ability to work independently and prioritize tasks is also essential to meet collection targets and deadlines.You should be a 10th pass with 0-1 years of relevant experience in collections or customer service. Familiarity with computer systems and proficiency in basic MS Office applications will be advantageous in managing customer records and generating reports. A resilient and persistent attitude, along with a customer-centric approach, will help you succeed in this role as a Collection Executive.

- Make outbound calls to customers: The primary responsibility of a BPO telecaller is to make outbound calls to customers to promote products or services, follow up on leads, or conduct surveys.- Handle customer inquiries: Respond to incoming customer inquiries and resolve any concerns or issues they may have regarding products or services.- Maintain customer database: Keep accurate records of customer interactions and transactions in the database for future reference and follow-up.- Achieve sales targets: Meet or exceed sales targets set by the company by effectively pitching products or services to customers over the phone.- Adhere to scripts and guidelines: Follow scripts and guidelines provided by the company to ensure consistent messaging and quality customer interactions.Skills and Expectations:- Excellent communication skills: Ability to effectively communicate with customers over the phone, listen attentively, and articulate information clearly.- Basic computer skills: Proficiency in using basic computer applications and navigating software programs to input customer data and access information.- Customer service orientation: A customer-centric approach with a focus on providing exceptional service and building positive relationships with customers.- Strong work ethic: Self-motivated, goal-oriented, and able to work independently or as part of a team to achieve targets and deliver results.- Attention to detail: Ability to accurately record customer information, follow guidelines, and maintain a high level of accuracy in all interactions.

As a Customer Support Executive, you will be responsible for providing excellent customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities:1. Responding to customer inquiries: You will be responsible for answering customer questions and providing solutions to their issues in a timely and professional manner.2. Resolving customer issues: You will need to troubleshoot and resolve any customer complaints or problems to ensure a positive customer experience.3. Ensuring customer satisfaction: It is crucial to ensure that customers are happy with our products or services by addressing their needs and concerns effectively.Required skills and expectations:- Excellent communication skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-solving ability: You must have the ability to think quickly and find solutions to customer problems.- Patience and empathy: Demonstrating patience and empathy towards customers is essential for providing exceptional customer service.- Basic computer skills: Proficiency in using basic computer applications is required for this role.Overall, as a Customer Support Executive, your primary focus will be on providing top-notch customer service to ensure customer satisfaction and loyalty.

Company 4: ICCS Kotturpuram Location :Tamil Inbound Voice process-CM Helpline customer careDay & late evening shift only (No night shift)6 days working with 1 rotational week offHandle customer queriesInterview Location: will attach mail once profile confirmed Qualifications: Plus two/degree/Diploma (with arrears also can apply)CTC: 13000 (Incl PF & ESI)No of requirements : 15Kindly analyze the Complete JD and start sourcing the candidates Daily has to submit 4 profiles for an Interview

Bulk hiringTamil voice process - 50Hindi voice process - 2Work & Interview locationWill update soon at the time of interviewDay shift and afternoon shift - 9.30-6.00pm / 1.00pm-9.00pmFluency in English and Hindi

We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 13000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.

Required Customer Support Executive - Should have Good Communication in Hindi.

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!