BBA Job Vacancies in Dibrugarh

- Warmly welcome and assist guests on arrivalhandle the check-in process, verify guest details, allocate rooms and issue keys in accordance with hotel procedures.- Manage departure proceduresprocess guest check-out, settle bills, collect payments, issue receipts and ensure room keys are returned- Handle room reservations and enquiries via phone, email and walk-ins: record bookings, cancellations, special requests and update the hotels system accordingly.- Provide accurate information about the hotels services, facilities, room types, pricing, promotional offers and local area attractions to guests and visitors.- Maintain the front desk and lobby area: ensure it remains clean, professional, well-stocked with guest information/brochures and reflects the desired image of IRROI HOTEL- Operate telephone switchboard, receive incoming-outgoing calls, direct messages and handle guest mails/packages in line with hotel standards- Monitor guest access and security in the lobby/front desk areaobserve for any irregularities or unauthorized activities and follow hotel security protocols- Ensure correct posting of guest charges, maintain guest folios/accounts, reconcile cash or payment transactions at end of shift and handover smoothly to next duty- Work flexible shifts including mornings/evenings/weekends/holidays to ensure front-desk coverage; ensure proper shift handover and maintain logbooks or shift reports.- Stay updated with hotel policies, room inventory status, tariff changes, promotions, and use the property management system (PMS) and other software efficiently.

- Greet and welcome arriving guests in a warm, efficient and professional manner; manage check-in and check-out processes accurately.- Handle guest enquiries, requests, complaints and feedback at the front desk, ensuring prompt resolution and escalating where needed.- Maintain up-to-date knowledge of room categories, rates, packages, promotions, and hotel facilities in order to assist guests effectively.- Monitor room status, coordinate with housekeeping and maintenance so that guest rooms are ready for arrival, and update the system accordingly.- Manage billing, cashiering, credit and cash handling at the front desk following hotel policy and financial controls.- Maintain the reception area: ensure it is clean, presentable, and that all guest amenities (brochures, signage, information rack) are current.- Work shifts (including weekends/holidays) as required and ensure smooth handover between shifts; keep logbooks and shift reports.- Liaise with other hotel departments (housekeeping, F&B, maintenance, security) to ensure seamless guest experience and to communicate guest requirements or VIP arrivals.- Adhere to the hotels grooming, behavioural, health & safety, and emergency procedures standards.- Collect guest feedback, maintain guest profiles, and assist in building guest loyalty through personalised service.- Actively promote the hotels rooms, services and facilities (banquets, meeting rooms, F&B outlets, packages) to guests, walk-ins and through phone/online enquiries, to drive incremental revenue.- Assist in identifying leads and potential clients (corporate accounts, travel agents, event planners), make outbound contacts and follow up on enquiries/proposals.- Prepare and present sales proposals to prospective clients (group bookings, events, conferences) highlighting the hotels value proposition and customised offerings.- Negotiate terms (rates, inclusions, payment) in coordination with sales/management to close bookings and ensure profitability and hotel standards are upheld.- Maintain records of sales activity, track bookings, follow up on leads, update the CRM or hotel management system and generate sales reports.- Stay informed about market trends, competitor hotel product offers, and opportunities in the local market; suggest and implement promotional ideas or packages.

Build and maintain strong, long-term relationships with existing clients to ensure repeat business and customer satisfaction.Conduct product presentations and promotional activities to increase brand visibility and awareness in assigned territory.Achieve and exceed monthly/quarterly sales targets as assigned by the regional or area manager.Monitor sales performance metrics and take corrective actions to improve performance if required.Gather market feedback, competitor information, and customer insights to support strategic planning.Keep updated on new product launches, pharma trends, and regulatory changes impacting the market.Ensure timely order collection, processing, and delivery coordination with the logistics team.Follow up on payments and manage credit as per company policy.Maintain accurate records of sales activities, customer interactions, and daily reports through CRM tools or reporting formats provided.Submit timely reports to the Area Sales Manager or Zonal Manager.Plan and manage daily visits to clients and cover the assigned geographical area efficiently.Organize territory mapping and route plans to maximize coverage and productivity.Adhere to all industry-specific laws, pharmaceutical marketing guidelines, and internal company policies.Ensure ethical promotion of products in compliance with medical and legal standards.

- Achieve sales targets and contribute to the companys overall revenue goals.- Develop and execute strategies to meet and exceed monthly, quarterly, and annual sales targets.- Build and maintain strong, long-lasting relationships with clients, including key accounts and new prospects.- Provide personalized service to customers, understanding their needs, and offering the right solutions.- Conduct regular market research to identify new sales opportunities and track competitor activities.- Stay updated on the companys product offerings, features, and benefits to effectively present to clients.- Maintain accurate sales reports, forecasts, and pipelines, providing regular updates to management.- Track sales performance against targets, identifying areas for improvement.- Coordinate with the marketing, logistics, and customer service teams to ensure smooth order processing and timely deliveries.- Identify and generate new leads through networking, referrals, cold calls, and attending industry events.- Negotiate pricing, terms, and conditions to close deals with clients while ensuring profitability for the company.- Gather and provide feedback from clients to the product and marketing teams to improve services and offerings.- Guide and support junior sales team members by sharing expertise and providing mentorship when required.

A back-office executive can practically find employment in every industry. The duties of a back office executive include conducting data entry activities, offering administrative support, taking calls, and producing reports and presentations. The Back Office Manager is the boss of the Back Office Executives

They typically report to the Operations Manager and provide support by answering telephone, email and face-to-face inquiries, overseeing office maintenance, filing financial and services documents, recording inventory, and other tasks as assigned.

Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform