B2B SUPPORT Job Vacancies in Mumbai

Votiko Solutions Private Limited - Advancing Careers, Connecting Global TalentType: International BPO Call CenterPosition: Call Center ExecutivesKickstart Your Career Journey! Work From Home - Nationwide Recruitment Across IndiaAbout Us: Join Votiko Solutions Private Limited, a prominent player in the BPO sector, and embark on a fulfilling career. We are on the lookout for committed individuals to fill the role of Call Center Executives. Experience the flexibility of remote work while playing a vital role in our commitment to outstanding customer service.Job Responsibilities:1. Engage in telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle both inbound and outbound calls, addressing the varied requirements of B2B and B2C clients.3. Provide exceptional customer support via calls, emails, and live chat.4. Operate independently to achieve and surpass performance goals.Requirements:1. At least 3 years of experience in an international call center setting.2. Proficient in English with strong communication abilities.3. Age limit of 40 years or younger.4. Demonstrated success in telemarketing and customer support roles.5. Access to a laptop and broadband connection for remote work.Benefits: Competitive salary between 20,000 and 40,000 INR, based on experience. Attractive performance-based incentives. Enjoy the convenience of working from home.Salary: 20,000 to 40,000 per month plus performance incentivesWorking Days: Monday to Friday (Weekends off)Why Choose Votiko: Exceptional work culture and high employee satisfaction. Opportunities for career advancement and personal growth.Ready to Launch Your Career? Contact us at 8511539085 or 8980851139, or email your resumes to hr@votiko.com.Votiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.

We are looking for 200 BPO Telecaller Posts in Mumbai, with deep knowledge in any and Required Educational Qualification is : Higher Secondary

Job Responsibilities: Drive all post-sales customer engagements to success Drive continuous improvement of customer experience Act as the first point of contact for support Build and expand a robust support team Consistently work on recording feedback via client surveys and make maximum use of feedback to bring changes Collaborate with internal partners in Sales, Marketing, Product, etc. Support revenue through cross-sell and up-sell activities Drive new business growth through referral activity and client advocacy Effectively manage the lifecycle of Customer Success Activities, from onboarding & and training to customer support Engage in maximum review of support operations via analytics, documentation, reports and metrics Effectively communicate review outcomes to strengthen the team and operations Attract and retain high potential individual contributors into team

As a B2B Key Account Manager for the Products division, you will be responsible for managing key client accounts, fostering strong relationships, and driving revenue growth through the upselling (existing / newly developed / ideating) of our product features. You will serve as the primary point of contact for designated clients, understanding their needs, and providing relevant market research gatherings to tailor-make additions to the product implementation for those clients. This role requires a deep understanding of the HRMS landscape, industry trends, and competitive landscape to effectively position offerings and maximize value for clients.Qualifications:Bachelor's degree in Business Administration, Marketing, or related field (Master's degree plus).Proven experience in B2B sales, account management, or business development, preferably in a technology or software industry. HRIT experience a major plusStrong communication and interpersonal skills, with the ability to build rapport and credibility with clients at all levels of an organization.Excellent negotiation and persuasion abilities, with a track record of driving revenue growth and achieving sales targets.Strategic thinking and problem-solving skills, with the ability to develop innovative solutions to address client needs.Results-oriented mindset, with a focus on delivering exceptional customer service and driving client satisfaction.Willingness to travel as needed to meet with clients and attend industry events or conferences.

Responsibilities : Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period. Manage, coach, and motivate Customer Success Managers across locations Establish performance metrics for CSM across locations Provide product training to the team and customers to realize the potential of SH Products. Identify product usage gaps and provide actionable solutions to the customers.Build value-based relationships with customers. Conduct Strategic Business Reviews to understand customer lifecycle milestones, communicate the value of our product, and showcase ROI.Ensures customers get fast time-to-value . Personally participate in strategic or highly visible customer meetings, Executive briefings, and quarterly business reviews to gain customer perspective.Enhance effectiveness and efficiency of Customer Success Managers through application of structured, global methodologies, tools and framework. Optimize the Customer Lifecycle by imposing a programmatic approach to information gathering.Drive desired customer outcomes through a consultative approach.Identify appropriate business use cases where SH products can be deployed.Communicate and brain-storm with the product/Project team on customer feedback and help refine product roadmap. Work with the marketing team to execute customer surveys, case studies, etc.Identify and Process Success milestones for the customers.Optimize existing processes within the company and actively enhance all Customer Success initiatives.Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization. Identify outstanding subscriptions, investigate historical data for each outstanding bill, subscription, project execution payments, contact customers for their overdue payments.MUST HAVEValid driver's license (2/4 wheeler)Exp. in B2B,B2C/ SaaS/BaaS/FinTech/Bank/NBFC or Tech Product based company.

Job DescriptionRoles and Responsibilities1. Effective communication with client meeting for identifying their artwork requirements2. Responding to emails, presenting creative work to clients for approval or modifications3. Research Client products, services, plans, competitors and target markets4. Writing client reports, meeting clients to discuss strategy and report on progress5. Understanding Clients requirement and execution of the final Creative designs with the help of Designing Team6. Assisting the Sales and operations team Regarding the requirements and the needs of the clients7. Attending meetings with the clients to brief them about our services and handling customer complaints, service requests.8. Good eye of analysis9. Candidate should handle and co-ordinate with the team.Desired Candidate Profile1. Candidate should be from BTL, advertising and branding Agency2. Positive attitude3. Good communication skills4. Proficient in MS Excel, Advanced Excel5. Goal Oriented and good leadership skills6. Qualification- Graduation or MBAJob Location- Mumbai/Delhi

Job DescriptionThe sales executive will play a key role to acquire more clients, generating leads and managing sales of products and services. Explain the products/services by using various customer marketing methods (Online/ Offline, cold calling, presentations etc) Forecast sales, develop out of the box sales strategies/models and evaluate their effectiveness Sales who will hunt for new accounts. Partner with and ensure the long-term success of our customers. Responsible for achieving monthly revenue targets of the assigned portfolio, mine for cross sell and up sell opportunities Evaluate customers skills, needs and build long-lasting relationships Will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Schedule Appointments, Attend meetings, sales events, and trainings to keep abreast of the latest developments Report and provide feedback to management using financial statistical data Maintain and expand client database.Education - Any Graduate

GeneratingBusiness(ExistingclientsandfromnewClients)Followupwithclientsandthe internalteamforvariousupdatesonthetask. Cold calling.Followupwithclientsandthe internalteamforvariousupdatesonthetask.Maintaining fruitful relationships with existing customers.Conduct research to identify new markets and customer needs.Promote the companys products/services addressing or predicting clients objectives.Build long-term relationships with new and existing customers.

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Candidate should have interpersonal communicating skills both verbal and written with multiple stakeholders of the organization and working in an Team environment would be an added advantage Experience in client interaction, resolving queries within turnaround time Candidate should be strong and well versed in working with productivity tools like MS - Excel and Outlook Candidate should have worked in a back-office environment

Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com

Votiko Solutions Private Limited - Nurturing Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesElevate Your Professional Journey! Work From Home - Seizing Opportunities Across the CountryAbout Us: Embark on an extraordinary expedition with Votiko Solutions, a distinguished leader in the BPO industry, celebrated as the premier call center. Beyond delivering exceptional customer engagement, our mission is to cultivate individual growth. Join our vibrant team, where your expertise isn't just acknowledged but applauded, and your path to success intertwines with our collective story.Job Overview: As a Call Center Executive, you play a pivotal role in delivering impeccable service. From the comfort of your home, engage in telemarketing, oversee a diverse range of inbound and outbound calls, and provide stellar customer support. Votiko offers a nurturing environment where your professional aspirations find boundless opportunities to flourish.Job Responsibilities:1. Lead telemarketing activities encompassing lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls catering to both B2B and B2C clients.3. Deliver outstanding customer support through various channels, including calls, emails, and live chat.4. Independently strive to exceed predefined performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with outstanding communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Own a laptop and possess a broadband connection for seamless remote work.Benefits: Competitive salary: 20,000 to 40,000, contingent on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Cente

Votiko Solutions Private Limited - Igniting Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Professional Odyssey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Embark on a transformative experience with Votiko Solutions, a pioneer in the BPO industry celebrated as the best call center. Beyond delivering exceptional customer engagement, we are dedicated to nurturing individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.