B2B SUPPORT Job Vacancies in Hyderabad

Votiko Solutions Private Limited - Redefining Careers, Cultivating Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesIgnite Your Professional Journey! Work From Home - Unlock Opportunities NationwideAbout Us: Votiko Solutions stands tall as an industry leader, acclaimed as the best call center, where excellence meets innovation. Our commitment extends beyond customer engagement to fostering individual growth. Join our dynamic team, where your skills are recognized, and your success is our triumph.Job Overview: As a Call Center Executive, you play a pivotal role in delivering exceptional service. From the comfort of your home, engage in telemarketing, handle diverse inbound and outbound calls, and provide stellar customer support. Votiko offers a collaborative environment where your career aspirations find limitless avenues to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Ignite Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and become a catalyst for success in a thriving work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.com

A Telecaller job description typically involves engaging with customers (both existing and potential) via phone, providing information, answering questions, and driving sales or generating leads. They are the voice of the company, responsible for creating a positive customer experience and building relationships. Key Responsibilities and Duties:Making outbound calls: Reaching out to potential customers, following up on leads, and promoting products/services. Handling inbound calls: Answering customer inquiries, resolving issues, and providing support. Generating leads: Identifying potential customers and qualifying them for sales or appointment scheduling. Following scripts and guidelines: Ensuring consistent messaging and professionalism in all customer interactions. Maintaining accurate call records: Documenting interactions and updating CRM systems. Educating customers: Providing information about products, services, features, and benefits. Resolving customer complaints: Addressing concerns professionally and efficiently. Building rapport: Establishing positive relationships with customers and ensuring a positive experience. Following up on leads: Reminding customers of appointments, providing updates, and ensuring leads are converted into sales. Meeting sales targets: Achieving individual and team goals through effective telecalling. Complying with regulatory and legal guidelines: Adhering to all applicable laws and regulations for telemarketing. Providing feedback to improve products or services: Gathering insights from customer interactions to help the company improve.

Sales ExecutiveKey Responsibilities:Sales Development:Identify and target potential industrial clients in various sectors.Develop and maintain a robust sales pipeline to achieve revenue goals.Client Relationship Management:Build and nurture strong relationships with clients to understand their needs.Provide tailored solutions and address customer inquiries and concerns.Product Knowledge:Stay informed about the companys product offerings and industry trends.Conduct presentations and demonstrations to showcase product benefits.Market Analysis:Research and analyze market conditions, competitor activities, and customer preferences.Identify opportunities for new business and upselling existing accounts.Sales Strategy:Collaborate with the sales team to develop effective sales strategies and promotional activities.Create and execute action plans to achieve sales targets.Negotiation and Closing:Prepare and present quotes, negotiate terms, and close sales effectively.Manage contracts and ensure compliance with company policies.Reporting:Maintain accurate records of sales activities, customer interactions, and pipeline status.Prepare regular sales reports and forecasts for management review.Collaboration:Work closely with the marketing and technical teams to ensure alignment on products and services.Participate in trade shows and industry events to promote the company and network with potential clients.Job Type: Full-time

Key ResponsibilitiesThis position plays a crucial role in lead management, After-sales support, Client documentation, and Accounts receivable.Responsible for managing Client Relationships, Supporting sales and Marketing processes ensuring a smooth client journey from initial to post-sales support.Maintain an ongoing understanding of the clients business environment, competitors, and industry trends to offer proactive solutions.Work closely with the Internal teams, marketing, and sales teams to align strategies and deliver tailored solutions to clients.Provide feedback to product teams based on client interactions to help shape product roadmaps and feature development.Provide product training and onboarding.Ensure timely resolution of Client complaints.Document and track Client issues using CRM/ticketing systems.Escalate complex issues to senior teams or management.Collaborate with internal teams (sales, technical, and product).Qualifications:1-2 years of experience in customer-facing roles (support, sales, or account management).Excellent communication, problem-solving, and interpersonal skills.Technical aptitude (familiarity with industry-specific software/hardware).Ability to work in a fast-paced environment.Build strong relationships with customers.Identify upsell/cross-sell opportunities.Conduct regular check-ins and satisfaction surveys.

*Identify and qualify potential clients and target accounts based on market research and Data Provided.*Build and maintain a database of leads.*CRM hygiene and upkeep of data to ensure learning and constant improvement.*Pitching SaaS Solutions and demonstration to customers independently.*Develop a deep understanding of our SaaS products and their value propositions.*Engage with potential clients through various channels (email, phone, social media) to introduce and pitch our solutions.*Leverage partner channels as needed and grow the sales through direct and Indirect GTM.*Should have delt with born in the cloud SaaS companies to provide solutions

Responsibilities : Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period. Manage, coach, and motivate Customer Success Managers across locations Establish performance metrics for CSM across locations Provide product training to the team and customers to realize the potential of SH Products. Identify product usage gaps and provide actionable solutions to the customers.Build value-based relationships with customers. Conduct Strategic Business Reviews to understand customer lifecycle milestones, communicate the value of our product, and showcase ROI.Ensures customers get fast time-to-value . Personally participate in strategic or highly visible customer meetings, Executive briefings, and quarterly business reviews to gain customer perspective.Enhance effectiveness and efficiency of Customer Success Managers through application of structured, global methodologies, tools and framework. Optimize the Customer Lifecycle by imposing a programmatic approach to information gathering.Drive desired customer outcomes through a consultative approach.Identify appropriate business use cases where SH products can be deployed.Communicate and brain-storm with the product/Project team on customer feedback and help refine product roadmap. Work with the marketing team to execute customer surveys, case studies, etc.Identify and Process Success milestones for the customers.Optimize existing processes within the company and actively enhance all Customer Success initiatives.Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization. Identify outstanding subscriptions, investigate historical data for each outstanding bill, subscription, project execution payments, contact customers for their overdue payments.MUST HAVEValid driver's license (2/4 wheeler)Exp. in B2B,B2C/ SaaS/BaaS/FinTech/Bank/NBFC or Tech Product based company.

Position: Sales (US Voice Process) Location: India US Shift Cozy Corner Patios is a US based premium Outdoor Furniture company headquartered in Colorado. We have a vision to create furniture with exceptional quality, sophisticated and elegant design with reasonable pricing. We pride ourselves with uncompromising quality and consumer experience. Our team at Cozy Corner Patios is dedicated to ensure the best possible customer support. We believe in the extraordinary values of quality, service and a long-term commitment to both our customers and our products. We are one of the fastest growing Outdoor Furniture companies in the USA. You have a once in lifetime opportunity to become part of a successful brand which is still in its nascent phase. Meet Productivity Goals: We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management. You will also be responsible for meeting your own and your team sales target. Job Responsibilities: Lead Nurturing. Achieve growth and hit sales targets by successfully managing the sales team. Design and implement a strategic business plan that expands companys customer base and ensure its strong presence. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Present sales, revenue and expenses reports and realistic forecasts to the management team. Identify emerging markets and market shifts while being fully aware of new products and competition status Provide pre-purchase sales support through our lead channels (web chat, phone, email and more) Manage a personal sales pipeline from within CRM Execute the sales process specific to the lead channel and opportunity Collaborate on the de

Votiko Solutions Private Limited - Advancing Careers, Connecting Global TalentType: International BPO Call CenterPosition: Call Center ExecutivesKickstart Your Career Journey! Work From Home - Nationwide Recruitment Across IndiaAbout Us: Join Votiko Solutions Private Limited, a prominent player in the BPO sector, and embark on a fulfilling career. We are on the lookout for committed individuals to fill the role of Call Center Executives. Experience the flexibility of remote work while playing a vital role in our commitment to outstanding customer service.Job Responsibilities:1. Engage in telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle both inbound and outbound calls, addressing the varied requirements of B2B and B2C clients.3. Provide exceptional customer support via calls, emails, and live chat.4. Operate independently to achieve and surpass performance goals.Requirements:1. At least 3 years of experience in an international call center setting.2. Proficient in English with strong communication abilities.3. Age limit of 40 years or younger.4. Demonstrated success in telemarketing and customer support roles.5. Access to a laptop and broadband connection for remote work.Benefits: Competitive salary between 20,000 and 40,000 INR, based on experience. Attractive performance-based incentives. Enjoy the convenience of working from home.Salary: 20,000 to 40,000 per month plus performance incentivesWorking Days: Monday to Friday (Weekends off)Why Choose Votiko: Exceptional work culture and high employee satisfaction. Opportunities for career advancement and personal growth.Ready to Launch Your Career? Contact us at 8511539085 or 8980851139, or email your resumes to hr@votiko.com.Votiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.

Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com

Position: Call Center ExecutivesEmpower Your Ascent! Work From Home - Seizing Opportunities Across IndiaAbout Us: Welcome to Votiko Solutions, a beacon of excellence in the BPO industry and celebrated as the best call center. Beyond delivering exceptional customer engagement, we are committed to fostering individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success is our shared narrative.Job Overview: As a Call Center Executive, you are the catalyst for delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.comEmbark on a rewarding journey with Votiko Solutions, where your success is our