Associate Engineer Jobs

As a Customer Care Associate, your primary role will be to ensure customers have a positive experience with our products and services. You will assist them through various communication channels and provide solutions to their queries. **Key Responsibilities:**- **Customer Interaction:** Engage with customers via phone, email, and chat to address their inquiries and resolve issues in a timely manner.- **Problem Solving:** Analyze customer concerns and provide effective solutions while ensuring satisfaction and maintaining a positive company image.- **Product Knowledge:** Stay updated with the latest product knowledge to offer accurate information and assist customers effectively.- **Record Keeping:** Document customer interactions and feedback thoroughly in our system, ensuring that all communications are logged and tracked.- **Collaboration:** Work with other departments to resolve customer issues that may require assistance from product or technical teams.- **Follow-Up:** Ensure timely follow-up on customer queries to ensure their issues have been resolved to their satisfaction.**Required Skills and Expectations:**You should have between 3 to 9 years of relevant experience in customer service roles. A diploma is required for this position. You must possess excellent communication skills, both verbal and written, and be able to articulate solutions clearly. Strong problem-solving skills are essential, along with the ability to work well under pressure. A collaborative mindset is crucial, as you will often need to work with teammates to resolve complex issues. Proficiency in using customer service software and tools will be an advantage. Lastly, a friendly and patient demeanor when dealing with customers is expected.

Position OverviewThe Technical Support Engineer will be responsible for providing specialized technical assistance in waterproofing works, supporting site engineers and clients, managing project activities and labor, and preparing quotations and work orders. This role requires strong technical knowledge, project management skills, and the ability to communicate effectively with both internal teams and external stakeholders.Key Responsibilities- Technical Support- Provide on-site and remote technical guidance to site engineers regarding waterproofing methods, materials, and best practices.- Assist clients with technical queries, ensuring solutions are practical, cost-effective, and compliant with industry standards.- Conduct site inspections to identify waterproofing requirements and propose suitable solutions.- Project Management- Plan, organize, and oversee waterproofing project activities to ensure timely completion.- Supervise labor teams, ensuring adherence to safety protocols and quality standards.- Coordinate with procurement and logistics teams to ensure timely availability of materials and equipment.- Documentation & Commercials- Prepare accurate quotations based on site requirements, material specifications, and labor costs.- Draft and issue work orders, ensuring clarity of scope, timelines, and deliverables.- Maintain detailed records of project progress, site reports, and client communications.- Quality & Compliance- Ensure all waterproofing works comply with company standards, client specifications, and relevant building codes.- Implement quality control measures and conduct periodic checks to guarantee durability and performance of waterproofing systems.

Job descriptionKey Responsibilities: Handle and resolve the most complex technical issues that L1 and L2 cannot resolve. Design and implement changes to optimize network configurations. Conduct performance analysis to identify bottlenecks and propose solutions. Lead initiatives for capacity planning and network scalability. Conduct root cause analysis (RCA) for critical incidents. Develop long-term solutions and fixes for recurring issues. Collaborate with vendors or third-party providers for unresolved issues. Mentor L1 and L2 engineers to improve their technical knowledge. Share expertise through training sessions and workshops. Update and expand the NOCs knowledge base with advanced troubleshooting guides.Essentials:Competencies Strong hands-on experience of 5+ years with Network hardware like switches, routers, Firewall, wireless network systems including wireless controller devices. Troubleshooting Metro-E /WAN Networks. Configuration and Troubleshooting of MPLS IP Networks deployed on multi-vendor platform, providing L2/L3 support for IP/DATA related network issues. Hands -on experience on designing IP/MPLS network and implementation of customers (Internal & External) network infrastructure. Configure and support Customer IP/MPLS-VPN solutions. Experience in performing ORT/ATP on new deployed equipment (Operational readiness Testing for Service Acceptance). CCNA, CCNP in Routing & Switching. Hands-on on Nokia 7750, Mikrotik, Cisco, Huawei routing and switching equipment family. Experience in handling multi-vendor technology platforms. Networking protocols: TCP/IP suite of protocols, Layer-2, Layer-3 (BGP, EIGRP, OSPF, MPLS, IPsec, IS-IS, Net Flow xSTP,cFlow). Strong collaboration, communication, and influence skills. Documentation and presentation skills Ability to work independently with a self-driven attitude and customer centricity.

As a Hardware Networking Engineer, your key responsibilities will include installing, configuring, and maintaining hardware networking equipment, such as routers, switches, and servers. You will be responsible for troubleshooting network issues, ensuring network security, and implementing network upgrades as needed.The ideal candidate will have a minimum of 2 years of experience in hardware networking, with a graduate degree in a related field. Strong knowledge of network protocols, routing, and switching is essential. Excellent problem-solving skills, attention to detail, and the ability to work well under pressure are also key requirements for this role. Additionally, the candidate must be comfortable working in a fast-paced environment and possess strong communication skills to effectively collaborate with team members and clients.

Company: AnaxisTechWork Hours: Half DayExperience: Fresher / 01 YearJob ResponsibilitiesProvide basic IT and system supportAssist with computer, printer, and network issuesSupport LAN, Wi-Fi, and internet connectivityInstall and troubleshoot basic hardware and softwareHelp maintain IT systems and equipmentSkills RequiredBasic knowledge of computers and networkingTroubleshooting and communication skillsWillingness to learnJob Type: Part-timeBenefits:Commuter assistancePaid sick time

We are seeking fresh graduates to join our team as Associate Software Engineers at our locations in Hyderabad, Bangalore, and Chennai. As an Associate Software Engineer, you will be responsible for assisting in the design, development, testing, and maintenance of software applications. You will work closely with senior engineers to learn and grow your skills in software development.Key responsibilities include writing code based on requirements provided by senior engineers, debugging and troubleshooting issues in software applications, participating in team meetings and discussions, and assisting in software quality assurance processes. You will also have the opportunity to collaborate with cross-functional teams to deliver high-quality software solutions.We are looking for candidates with a strong foundation in computer science and programming concepts. Proficiency in programming languages such as Java, Python, or C++ is required. Excellent problem-solving skills, attention to detail, and the ability to work effectively in a team are essential. We expect candidates to be eager to learn and adapt to new technologies in a fast-paced environment.

Primary Skills:1. Proficient understanding of the Software Development Life Cycle (SDLC) and its various phases.2. Strong command of Unified Modeling Language (UML) for designing software architectures and solutions.3. Hands-on experience with programming languages like C, C++, and Java for software development tasks.4. Familiarity with Agile Development methodologies and V-Model for software development processes.5. In-depth knowledge of operating systems such as Windows and Linux (RHEL).6. Excellent communication skills, both written and verbal, along with strong interpersonal skills.7. Solid understanding of Software Testing Life Cycle (STLC) for ensuring software quality and reliability.8. Proficiency in scripting languages like Shell and Batch for automation tasks.9. A strong desire to optimize activities through automation.10. Ability to handle customer-facing roles, understand client requirements, and deliver solutions that meet their needs.11. Strong presentation, public speaking, and logical reasoning skills for effective communication and problem-solving.Secondary Skills:1. Proficiency in version control systems such as Git for managing code repositories and collaboration.2. Understanding of software design patterns and their applications in developing scalable and maintainable software solutions.3. Knowledge of software modeling and design tools like Enterprise Architect, Rational Software Architect, Magic Draw, Rhapsody, or similar.4. Strong problem-solving abilities and a proactive approach to troubleshooting technical issues.5. Ability to work effectively in a team environment, collaborate with cross-functional teams, and contribute to project success.6. Continual learning mindset to stay updated with the latest industry trends, technologies, and best practices in software engineering.Minimum Qualifications1. Minimum bachelors degree in engineering or related technical fields like Computer Science or Information Systems. Desired Qualification: Masters degree in engineering, Computer Science, Information Systems, or equivalent.1. Eligible Batch: 2025 graduates 2024 graduates with a minimum of 6 months of work experience or completion of a technical certification course with a duration of at least 6 months between 2024 and 2025.Job location : BangaloreRole : Associate software EngineerExperience : 0-1 yearProcess :1) Online assessment test ( Virtual)2) Technical interview ( Virtual )3) Presentation round ( Face to Face )4) Managerial round ( Face to Face)5) HR interview

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Responsibilities:1. Designing, implementing and maintaining network infrastructure2. Troubleshooting network issues and providing solutions3. Installing and configuring network equipment such as routers, switches, and firewalls4. Monitoring network performance and security5. Collaborating with other IT staff to ensure smooth operation of network systems6. Providing technical support to end-users7. Conducting network assessments and recommending improvements8. Keeping abreast of latest networking technologies and best practices

Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career in IT can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are a flat organization where opportunities are provide based on talent and we always encourage new ideas of employees through collaboration and creativity.We are seeking for smart-driven IT JAVA/dotnet/python Programmers to join us. The candidate will work with the global product development team and subject matter experts. An ideal candidate must possess excellent business skills with outstanding Analytical & logical skills, professionalism, Intelligent and should have the zeal to learn.Core Competency:Masters or bachelors degree in Engineering (CSE / IT / MCA /or any fresher looking to work in Software) are preferred.Passionate Fresher who can wok in technologies into Java,dotnet ,python,sql applications.Possesses intellectual humility; smart-driven, creative and able to learn things from slipups, willing to raise others up.Excellent Logical & Analytical skills with integrated professionalism at all levels.Strong Knowledge in Java, Frame-works like Spring, Spring boot (Mandatory); J2EE technologies like Servlets, JSP and Web Application Server or dotnet(c#,aspdotnet,python,reactjs,angular,ui or ux deigning).Good knowledge in web technologies like HTML, Java Script, XML and CSS.Candidates must be team players, have a thirst for knowledge, the energy to work in a fast-paced environment and a desire to grow in an entrepreneurial company.Key Responsibilities:The role is responsible for designing, coding and deploying of high-performance applications.Excellent interpersonal, Communication and effective organizational skills with solid technical skills.Should be able to communicate effectively with both technical and non-technical personnel.Excellent trouble shootings & problem-solving skills.Practical Knowledge with SDLC from requirement analysis through testing and deployment is a plus.Devising possible solutions to anticipated problems.Develop and maintain strong product knowledge.Guide the clients through various stages of the project and transition to support organization.Review existing business processes and participate in the Process Improvement Program.

ob descriptionAre you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures!Key responsibilities:1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns.2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues.3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented.4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service.5. Stay updated on product knowledge and company policies to provide accurate information to customers.6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates.7. Continuously strive to improve processes and contribute to a positive team environment.Key Roles and Responsibilities:Technical Support:DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments.Hardware and Software Management:DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies.Problem Resolution:DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base.End-User Training:DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems.Network Connectivity:DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively.Inventory Management:DSEs may be responsible for managing technology inventory, tracking hardware and software assets.Documentation:DSEs document technical issues, solutions, and procedures for future reference.Escalation:DSEs understand when to escalate complex issues to higher-level support personnel.Customer Interaction:DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills.Salary:2,8,0000 - 450000 /yearExperience:0 year to 2 yearsSkills required:English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)Total Vacancy: 250Talk to HRMahalakshmi8056905397

Have good exp in 2D and 3D products designing. Draw a new products as per client need . To use Latest software version of drawing Have good command in Autocad and other software that we use for drawing or develop new products.