Application Support Engineer 12th Pass Jobs in Bangalore

Application support engineerResponsibilitiesBusiness and system requirements fully understoodImplementations related to incidents, changes and/or service requestsManagement of incidents, problems, minor changes and/or service requestsSLA adherence and managementRoot cause analysisUnderstand (and grow understanding) of business and systemsTroubleshooting and debugging of technical solutionsOperational coordination from a technical support perspectiveKnowledge sharing with team members (in the form of advice and documentation)To drive enhancement of operational procedures.Requirements:Oracle PL/SQL coding experienceVB.Net or C# coding experience, which would be advantageousTechnical skills within reporting tools such as SSRSProfessional and customer service orientationWork within a team to achieve common goalsWorking Knowledge of IT Hardware and SoftwareUnderstanding of Structured Query Language (SQL)Working experience of Retail Merchandise Systems and knowledge of other programming scriptinglanguages is an advantage.