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Airport Executive Jobs

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  • Fresher
  • 4.3 Lac/Yr
  • Indore
Customer Service Airport Ticketing
Join our team as Airport Staff in Indore, Devi Ahilya Bai Holkar International Airport,Indore. India, where you will play a vital role in ensuring smooth airport operations. This position is open to freshers who have completed their 12th grade.n(No Charges for this Job only Documents Based Hiring).nnAs an Airport Staff member, your key responsibilities will include:nn- Assisting Passengers: You will help travelers with check-in, boarding, and baggage handling, ensuring they have a pleasant experience at the airport.n n- Coordinating with Airlines: You will liaise with airline representatives to facilitate seamless operations and address any passenger inquiries or concerns.nn- Maintaining Safety Standards: You will be responsible for following safety protocols and ensuring compliance with airport regulations to keep the environment secure for everyone.nn- Providing Information: You will offer information regarding flights, services, and airport facilities to assist passengers in navigating the airport efficiently.nnRequired skills and expectations include:nn- Strong Communication: You should have good verbal skills to interact effectively with passengers and staff. nn- Customer Service Orientation: A friendly and helpful attitude is crucial for providing excellent service to passengers.nn- Team Player: You should work well with colleagues and contribute to a positive team environment.nn- Adaptability: Being able to handle various tasks and respond to changing situations is essential in a dynamic airport setting.nnThis full-time role requires commitment and a focus on passenger satisfaction, making it an excellent opportunity for those looking to start their career in the aviation industry.
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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Visakhapatnam
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for a dedicated Airport Executive to join our team in Visakhapatnam. This role is ideal for individuals with up to six years of experience, even fresh graduates. As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport.nnKey Responsibilities:nn- Passenger Assistance: You will greet and assist passengers, helping with check-in, boarding, and addressing any inquiries they may have.n- Coordination: Collaborate with airport staff and airlines to maintain efficient operations, ensuring that all processes run smoothly.n- Documentation: Handle necessary paperwork related to passenger travel, making sure that everything is accurate and compliant with regulations.n- Safety Protocols: Assist in enforcing safety and security measures to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively interact with passengers and team members. A keen eye for detail is essential to manage documentation accurately and follow safety protocols. The role requires individuals to be proactive, able to work under pressure, and demonstrate excellent problem-solving skills. A positive attitude and willingness to learn are necessary, ensuring outstanding service delivery in a fast-paced airport environment. A minimum educational qualification of 10th pass is required.
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  • 0 - 4 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
1. Assist passengers during check-in and boarding procedures.2. Verify passenger tickets, identification documents, and boarding passes.3. Handle passenger queries and provide information about flights.4. Assist passengers with baggage check-in and baggage-related issues.5. Coordinate with airline staff and airport departments.6. Help passengers with special requirements, including senior citizens and differently abled passengers.7. Maintain proper queue management and ensure smooth passenger movement.8. Provide assistance during flight delays, cancellations, and schedule changes.9. Follow airport safety, security, and customer service procedures.10. Ensure a positive and professional passenger experience.Eligibility Criteria- Minimum qualification: 10+2 or Graduate.- Good communication skills in English and Hindi.- Basic computer knowledge.- Customer service and problem-solving skills.- Ability to work in rotational shifts, including nights.- Presentable personality and professional behavior.Salary DetailsExperience Annual SalaryFresher 2,50,000 - 3,00,0001-2 Years 3,00,000 - 3,80,000Experienced 3,80,000 - 4,50,000Salary figures are indicative and may vary depending on the airline, airport, employer, and experience.Key Skills- Passenger Handling- Customer Service- Communication Skills- Teamwork- Problem Solving- Airport Operations- Time ManagementCareer Opportunities: Airport Ground Staff, Passenger Service Associate, Check-in Executive, Boarding Gate Executive, and Airport Operations Executive.
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Airport Executive Jobs For 10th Pass Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Barrackpur North 24 Parganas
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
SHARE YOUR RESUME 8282965559nWe are looking for dedicated Airport Staff to join our team in Barrackpur, North 24 Parganas. This is a full-time role suited for individuals eager to start their career in the aviation sector.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in, baggage handling, and boarding processes to ensure a smooth travel experience.nn2. Customer Service: Provide information to travelers regarding flight schedules, services, and airport facilities, maintaining a friendly and helpful demeanor.nn3. Safety and Security: Assist in ensuring compliance with airport safety and security protocols, keeping both passengers and staff safe.nn4. Coordination: Work with other team members and departments to streamline operations and improve service delivery at the airport.nnRequired Skills and Expectations:nnCandidates must have completed at least the 10th grade and possess strong communication skills to interact effectively with passengers from diverse backgrounds. A positive attitude, ability to work in a team, and a customer-focused mindset are essential. Flexibility to work various shifts, including weekends and holidays, is expected, as airport operations occur around the clock. While prior experience is not required, a willingness to learn and adapt quickly in a fast-paced environment is crucial.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent
We are looking for dedicated Airport Staff to join our team in Mumbai. This role is perfect for individuals with 0 to 5 years of experience who have completed at least 10th grade. nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers at various airport locations, helping them navigate through check-in, customs, and boarding processes.n n2. Baggage Handling: Ensure proper handling of baggage by loading and unloading luggage onto and from aircraft, ensuring that all items are accounted for and handled with care.nn3. Customer Service: Provide excellent customer service by addressing passenger inquiries, resolving issues, and ensuring a smooth travel experience for all.nn4. Safety Compliance: Follow all safety regulations and standard operating procedures to maintain a secure and safe environment for passengers and staff.nn5. Coordination with Team: Work closely with other airport staff and departments to ensure efficient operations and effective communication throughout the airport.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact with diverse passengers. A positive attitude and a willingness to help are essential. Teamwork is crucial, and the ability to remain calm under pressure is necessary, especially during busy airport operations. Being punctual and dependable is also important, as this role demands a commitment to reliability in a dynamic environment.
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Air Ticketing Executive - Full Time - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Shimla
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airport Cargo Ground Management
We are looking for a dedicated Airport Ticketing Executive to join our team in Shimla. As an essential part of our operations, you will be responsible for managing ticketing tasks to ensure that travelers have a smooth and pleasant journey.nnKey Responsibilities: n- Ticket Booking: Assist customers in booking flight tickets, ensuring accuracy in details such as names and travel dates. n- Customer Service: Provide excellent assistance to passengers regarding flight inquiries, ticket information, and itinerary changes. n- Documentation: Manage and organize ticketing documents, maintaining clear records to support the smooth operation of our services. n- Problem Solving: Address any issues or concerns related to ticketing, providing effective solutions to enhance customer satisfaction. n- Collaboration: Work closely with team members and other departments to ensure a seamless ticketing process.nnRequired Skills and Expectations: nCandidates should have a minimum educational qualification of a 12th pass. A strong desire to learn and grow in the travel and ticketing industry is essential, along with good communication skills to interact effectively with customers. Attention to detail is crucial for handling ticket information accurately. Candidates should possess a proactive attitude and be able to work well within a team environment. Flexibility and adaptability in a fast-paced workplace will also be important for success in this role.
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Hiring Freshers || Ground Staff

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Airport Ramp Aviation Ground Management
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:- Assist passengers with check-in and boarding procedures.- Handle passenger queries and provide customer support.- Assist with baggage handling and luggage-related enquiries.- Guide passengers regarding flight schedules, boarding gates, and airport facilities.- Support airport operations and maintain service standards.- Coordinate with airport departments for smooth operations.- Ensure passenger satisfaction and professional service.Eligibility Criteria:- Minimum Qualification: 10th / 12th Pass or Graduate.- Age Limit: 18-30 Years.- Good communication and interpersonal skills.- Basic English and Hindi communication skills.- Freshers and experienced candidates can apply.Required Skills:- Customer Service- Communication Skills- Teamwork- Problem-Solving Ability- Professional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
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  • 0 - 3 yrs
  • 5.5 Lac/Yr
  • Kolkata
Air Ticketing Internal Communication Airport Operation Cargo Handling Ground Management Aviation Security Personality Development Ground Handling Airport Cargo
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Assist with baggage handling and luggage-related enquiries.Guide passengers regarding flight schedules, boarding gates, and airport facilities.Support airport operations and maintain service standards.Coordinate with airport departments for smooth operations.Ensure passenger satisfaction and professional service.Eligibility Criteria:Minimum Qualification: 10th / 12th Pass or Graduate.Age Limit: 18-30 Years.Good communication and interpersonal skills.Basic English and Hindi communication skills.Freshers and experienced candidates can apply.Required Skills:Customer ServiceCommunication SkillsTeamworkProblem-Solving AbilityProfessional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • East Garo Hills
Airport Ticketing Airline Operations Personality Development Basic Computer Skills Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling
We are seeking an enthusiastic Airport Executive to join our team in East Garo Hills. This is a full-time position suitable for candidates with a passion for the aviation industry, especially those with 0 to 2 years of experience. A minimum of a 12th pass education is required.nnAs an Airport Executive, you will be responsible for managing customer interactions, ensuring smooth airport operations, and assisting passengers with their travel needs. Key responsibilities include:nn- Customer Service: Assist passengers with check-in procedures, luggage handling, and flight information to enhance their travel experience.n- Operational Support: Collaborate with airline staff and other departments to facilitate efficient airport operations, including adhering to safety and security protocols.n- Reporting Issues: Identify and report any operational issues or passenger concerns to ensure timely resolutions and maintain smooth airport functionalities.nnCandidates should possess excellent communication skills and a friendly demeanor. A proactive attitude and the ability to work effectively in a team are essential. You should be organized and detail-oriented, capable of handling multiple tasks simultaneously in a fast-paced environment. A genuine interest in providing outstanding service and helping others is a must, as is the ability to adapt to changing situations. If you are eager to start your career in the airport operations field, we encourage you to apply.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff Airport Operation
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airport Operation Airport Ground Handling Air Cargo Cargo Handling Ground Handling Ground Management Ground Operation Airport Cargo Ground Staff Activities Airport Ramp Ground Manager Customer Service
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Assist with baggage handling and luggage-related enquiries.Guide passengers regarding flight schedules, boarding gates, and airport facilities.Support airport operations and maintain service standards.Coordinate with airport departments for smooth operations.Ensure passenger satisfaction and professional service.Eligibility Criteria:Minimum Qualification: 10th / 12th Pass or Graduate.Age Limit: 18-30 Years.Good communication and interpersonal skills.Basic English and Hindi communication skills.Freshers and experienced candidates can apply.Required Skills:Customer ServiceCommunication SkillsTeamworkProblem-Solving AbilityProfessional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsAhmedabadSuratVadodaraRajkotBhavnagarBhujJamnagarJunagadhKandlaMundraPorbandarJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as Airport Ground Staff in Bhopal, India, and be an essential part of the airport operations. This full-time position is suitable for candidates with 0 to 2 years of experience who have completed their 12th grade.nnKey responsibilities include:nn1. Passenger Assistance: Help passengers with check-in, boarding, and luggage handling, ensuring a smooth and pleasant experience.n n2. Safety Compliance: Ensure all safety protocols are followed during passenger boarding and deplaning processes to maintain airport safety standards.nn3. Communication: Provide clear information to passengers regarding flight schedules, gate changes, and other travel-related inquiries to keep everyone informed and comfortable.nn4. Team Collaboration: Work closely with other airport staff members to coordinate functions and resolve any issues that arise during operations.nn5. Customer Service: Address passenger concerns and queries promptly, maintaining a friendly and professional demeanor at all times.nnRequired skills and expectations include the ability to communicate effectively, both verbally and in writing. A strong focus on customer service and the capability to work in a fast-paced environment are essential. Candidates should have a positive attitude, be detail-oriented, and demonstrate teamwork. Being reliable and punctual is also crucial, as is the ability to adapt to changing situations while maintaining a calm approach.
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  • 0 - 2 yrs
  • Indore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth airport operations. Your dedication and quick actions contribute significantly to a positive travel experience for passengers. Key responsibilities:- Check-in Assistance: Assist passengers with check-in procedures, helping them through the process of obtaining boarding passes and checking luggage.- Baggage Handling: Ensure that passengers' luggage is loaded and unloaded from aircraft safely and efficiently, preventing damage and loss.- Customer Service: Provide excellent customer service to passengers, addressing their queries and concerns, ensuring they feel valued and supported.- Security Compliance: Assist in following security protocols, which includes checking identification and ensuring that restricted areas are accessed only by authorized personnel.- Flight Coordination: Work closely with the flight crew and other airport staff to facilitate smooth operations, helping manage boarding procedures and communicating any relevant information.Required skills and expectations:Candidates should possess a high school diploma or equivalent, and prior experience is not required, making this position suitable for recent graduates or those seeking to enter the aviation industry. Strong communication skills are essential to interact effectively with passengers and colleagues. Additionally, candidates must demonstrate a commitment to teamwork and have a customer-oriented attitude. A basic understanding of airport operations is a plus, though training will be provided to support your success in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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Airport Ground Staff (Fresher)

Transit Aviation Academy

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kochi
Airport Operation Hospitality
As an Airport Ground Staff member, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is based in Kochi and is suitable for candidates with little to no experience. Key Responsibilities:- Passenger Assistance: You will help passengers with check-in procedures, boarding, and luggage handling. This includes guiding them to the right areas and providing necessary information.- Luggage Handling: Your job will involve ensuring that passengers' luggage is securely checked in and correctly loaded onto flights. You will help prevent delays caused by lost or mishandled luggage.- Customer Service: Providing excellent customer service is key. You will address travelers' inquiries and resolve any issues or complaints they may have, contributing to a positive airport experience.- Safety and Security Checks: You will assist in maintaining safety protocols by ensuring that all baggage and passenger checks are conducted according to regulations.- Team Collaboration: Working closely with other ground staff, cabin crew, and airport personnel is essential for the efficient operation of airport services. Teamwork will be crucial for success in this role.Required Skills and Expectations:Candidates should have strong communication skills and the ability to interact well with a diverse range of people. A customer-oriented mindset is essential, along with basic problem-solving abilities to handle unexpected situations. Attention to detail is important to ensure all procedures are followed correctly, promoting safety and security within the airport environment.
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Ground Staff Fresher

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Chandigarh
Human Resource Human Resource Management Airport Ground Staff Ticketing Executive Passport Checking
We are urgently hiring for the position of Ground Staff in Chandigarh, India, ideal for candidates with 0-2 years of experience and a minimum education of 10th pass.As a Ground Staff member, you will play a crucial role in ensuring excellent customer service and operational efficiency at the airport. Your primary responsibilities will include assisting passengers with check-in procedures, managing baggage handling, and providing information about flights. You will also help address customer queries and ensure compliance with airline safety regulations.Key responsibilities include:- Assisting passengers during the check-in process, ensuring smooth and efficient service.- Managing baggage handling procedures to ensure prompt delivery to passengers.- Providing information to passengers regarding flight schedules and boarding.- Addressing customer concerns with professionalism and courtesy.We are looking for candidates who are approachable, possess good communication skills, and have a positive attitude. Being a team player with attention to detail is essential. Familiarity with airline operations is a plus but not mandatory.This is a full-time position that requires you to work from the office. The working hours are from 10 AM to 6 PM. The role may involve fieldwork at various locations including Patna, Delhi, and Chandigarh, so flexibility in travel is necessary. A valid license may also be required.Join us to become a part of a dynamic team in the aviation industry and pave your way towards a rewarding career.
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  • Fresher
  • 5.5 Lac/Yr
  • Thiruvananthapuram
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling
We are looking for enthusiastic individuals to join our team as Airport Staff in Thiruvananthapuram. This is a full-time position suitable for freshers who have completed their 12th grade. Key Responsibilities:- Customer Service: Greet and assist passengers, ensuring a pleasant experience as they navigate through the airport.- Check-in Assistance: Help passengers with the check-in process, handling their luggage and ensuring timely boarding.- Information Desk Support: Provide accurate information regarding flight schedules, gate numbers, and other airport services to travelers.- Safety Compliance: Work closely with security teams to ensure all safety protocols are followed, maintaining a secure environment for passengers and staff.- Baggage Handling: Assist in the efficient management of baggage to prevent delays and ensure passengers receive their belongings promptly.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A friendly and approachable demeanor is essential for providing exceptional customer service. Basic problem-solving abilities are necessary to address any passenger inquiries or concerns. Flexibility and adaptability to a fast-paced environment will be important, as the airport operates 24/7. Attention to detail is crucial to ensure compliance with airport protocols and enhance the overall passenger experience.
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  • Fresher
  • 9.5 Lac/Yr
  • Bhopal
Fine Personality Good Communication Ground Staff
As an Airport Ground Staff member in Bhopal, you will play an important role in ensuring smooth airport operations and delivering excellent customer service. This position is suitable for freshers who are 12th pass and eager to begin their career in the aviation industry.Key Responsibilities:- Passenger Check-In Assistance: Help passengers with check-in procedures, ensuring they have necessary documents and guiding them through the process.- Baggage Handling: Safeguard the management of passengers' luggage, including checking in and retrieving bags, and assisting with lost baggage inquiries.- Boarding Process Management: Assist in the boarding process by verifying tickets and ensuring passengers board the flight in an orderly manner.- Customer Service: Provide support and assistance to passengers at all times, addressing their queries and resolving any issues they may encounter.- Coordination with Airlines: Communicate and collaborate with airline staff to facilitate smooth operations and address any immediate operational challenges.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi for effective interaction with passengers. Good interpersonal skills are essential for providing excellent customer service. A positive attitude and a team-oriented mindset are important for working well with colleagues. Punctuality and reliability are crucial due to the nature of the job. Basic knowledge of airline operations is a plus but not mandatory. You should be adaptable and able to manage various tasks in a fast-paced environment.
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  • Fresher
  • 6.5 Lac/Yr
  • Udalguri
Airport Ticketing Hospitality Aviation Security
Operations & Airside Management: Monitor runway safety, apron management, aircraft movements, and passenger flow to maintain schedule efficiency. Cross-Departmental Coordination: Communicate continuously with airlines, ground-handling teams, engineering units, customs, and security personnel (such as CISF) to resolve logistical bottlenecksRINKY-8721023842
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Shillong
Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join a dynamic team as an Airport Ground Staff member in Shillong, India. This role is ideal for individuals looking to start their career in the aviation industry, offering a chance to support the seamless operation of airport services.nnKey responsibilities include assisting passengers with check-in procedures. You will help travelers check their baggage and provide boarding passes. Next, customer service plays a significant role; you will assist with inquiries and address any concerns passengers may have, ensuring a positive experience. You will also be responsible for coordinating with cabin crew and ground handling teams to ensure timely departures, maintaining communication for any updates or changes. Furthermore, you will help enforce safety regulations, ensuring compliance with airport protocols to guarantee a safe environment for all.nnCandidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and team members. A positive attitude and a willingness to help are essential, as the role involves providing assistance in a fast-paced environment. Basic knowledge of airport operations can be beneficial but is not mandatory. Finally, a commitment to maintaining professionalism and a focus on excellent customer service is vital for success in this role. If you are eager to learn and grow within the aviation sector, this is an excellent opportunity for you.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Tezpur Sonitpur
Airline Operations Interpersonal Skills Ground Management Cargo Handling Airport Operation Aviation Aviation Security Airport Cargo Ground Operation Hospitality Ground Staff Activities Ground Handling Passenger Handling Airport Ground Handling
Join our team as Airport Ground Staff in Tezpur, Sonitpur. This full-time position is perfect for individuals looking to start their career in the aviation industry, providing essential support for airport operations.nnKey Responsibilities:nn- Customer Service: Greet and assist passengers as they check in, ensuring a friendly experience.n- Baggage Handling: Safely manage luggage from check-in to loading onto aircraft, ensuring it is tracked properly.n- Check-In Procedures: Facilitate the check-in process, helping passengers with ticketing and boarding passes.n- Communication: Coordinate with various airport departments to relay important information regarding flights and services.n- Safety Protocols: Uphold security measures and adhere to safety regulations to maintain a safe environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively assist passengers and work alongside team members. Attention to detail is crucial in handling luggage and ensuring compliance with safety guidelines. A customer-oriented attitude and the ability to work in a fast-paced environment will contribute significantly to overall passenger satisfaction. Applicants should be 12th pass and comfortable with a work-from-office setup. Previous experience is not mandatory, making this an excellent entry-level opportunity for motivated individuals seeking to grow in the airline industry.
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Hiring Freshers || Air Cargo Executive

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff Airport Operation
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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Hiring Freshers || Air Cargo Executive

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Visakhapatnam
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Air Ticketing Executive Ground Staff Ground Hostess Ground Operation Ground Management Ground Handling Staff Airport Representative Airport Manager Airport Operation Airport Executive Airport Staff Airport Cargo
As an Air Ticketing Executive based in Kannur, you will play a vital role in the travel industry by assisting customers with their air travel needs. This position is ideal for individuals looking to start their careers in ticketing and travel services, welcoming candidates with varying levels of experience.Key Responsibilities:- Ticket Booking: Handle customer requests for flight bookings by accessing the airline reservation system, ensuring accuracy in details such as dates and passenger information.- Customer Support: Provide support to customers by answering inquiries related to flight schedules, prices, and changes to bookings, ensuring a positive travel experience.- Documentation: Assist customers with the necessary travel documents and procedures, guiding them through check-in and boarding requirements.- Problem Resolution: Address any issues that arise during the booking process or travel, working promptly to find solutions and ensure customer satisfaction.- Collaboration: Work alongside a team of fellow executives to streamline operations and share knowledge about available travel options and special offers.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers. Attention to detail is essential for managing bookings accurately. A problem-solving attitude will help address customer concerns efficiently. Being able to work in a team environment is important, as collaboration with colleagues will enhance service delivery. A willingness to learn about the travel industry is encouraged, regardless of previous experience.
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Airport Ground Staff - Full Time

Transit Aviation Academy

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Chennai
Communication Ground Staff Activities
Looking for Airport Ground Staff in Madurai, Chennai, Coimbatore Airports.CONTACT HR Narmadha- 7418259706 / 9384636533. Key Responsibilities:1. Passenger Assistance: You will guide passengers during check-in, boarding, and baggage claim processes, ensuring that they receive all necessary information and support.2. Baggage Handling: You will manage the loading and unloading of luggage, ensuring that all bags are correctly tagged and transported safely to their destination.3. Check-in Operations: You will operate check-in counters, verify travel documents, and check in passengers using computerized systems, maintaining accuracy and efficiency.4. Customer Service: You will address passenger inquiries and concerns, providing timely information and support to enhance their travel experience.5. Coordination with Airlines: You will work closely with airline staff and other ground personnel to ensure that all operations are performed smoothly and according to schedule.Required Skills and Expectations:Candidates should have a 12TH / graduate and preferably possess excellent communication and interpersonal skills.
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  • Fresher
  • 3.0 Lac/Yr
  • Chennai
Communication Aviation Ground Staff Activities Hospitality Airport Cargo
We are seeking dedicated Airport Ground Staff to join our team in Chennai, India. This full-time position is ideal for freshers who have completed their 12th / Graduates and are eager to start their career in the aviation industry.Key Responsibilities:1. Passenger Assistance: Provide excellent customer service by helping passengers with check-in, baggage handling, and boarding processes to ensure a smooth travel experience.2. Baggage Management: Safely manage and track luggage, assisting passengers with lost or delayed baggage issues, ensuring all items are handled with care.3. Safety Compliance: Follow all safety and security protocols diligently, ensuring that airport regulations are adhered to at all times.4. Coordination with Airlines: Work closely with airline representatives and other team members to facilitate effective communication and operational efficiency during flight arrivals and departures.5. Information Dissemination: Assist in conveying important flight information to passengers, including delays, gate changes, and other updates to enhance passenger awareness.Required Skills and Expectations:Candidates should possess strong communication skills, enabling them to interact effectively with passengers and colleagues. A friendly and approachable demeanor is essential, as is the ability to solve problems swiftly. Attention to detail is crucial in managing baggage and adhering to safety regulations. A positive attitude and ability to work in a fast-paced environment are expected, along with a commitment to providing exceptional service.ww a
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  • Fresher
  • 4.3 Lac/Yr
  • Delhi
Ground Handling Airport Ground Handling
We are seeking enthusiastic individuals for the Airport Ground Staff position based in Indira Gandhi International Airport,Delhi, India. This role is ideal for freshers who are looking to start their career in the aviation industry.n(No Charges for this Job only Documents based Hiring).nnKey Responsibilities:nn1. Passenger Assistance: You will help passengers with check-in procedures, provide information about flights, and assist with any queries to ensure a smooth travel experience.nn2. Baggage Handling: You will be responsible for ensuring the efficient loading and unloading of luggage, as well as tracking and managing baggage claims.nn3. Safety Compliance: You will follow all safety and security protocols to ensure the safety of passengers and staff at the airport.nn4. Coordination with Airline Operations: You will work alongside various teams and departments to ensure timely departures and arrivals, managing schedules and communicating effectively.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade education. Since this is an entry-level position, no previous experience is necessary, although strong communication skills and a friendly demeanor are essential. You should demonstrate a willingness to learn and adapt to fast-paced environments. Effective teamwork and the ability to remain calm under pressure are also important traits for this role, as you will be interacting with diverse groups of people. A positive attitude and a commitment to providing excellent customer service are key for success in this position.
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  • Fresher
  • 4.3 Lac/Yr
  • Agra
Airport Ticketing Customer Service
We are looking for a dedicated Airport Executive to join our team in Agra, Kheria Airport. This full-time position is ideal for freshers who have completed their 12th grade and are eager to start a career in the aviation industry.Key Responsibilities:1. Customer Service: Assist passengers with check-in procedures, luggage handling, and answering queries to ensure a pleasant travel experience.2. Documentation Management: Ensure all travel documents are collected and verified accurately, including boarding passes and ID verification.3. Problem Resolution: Address and resolve any issues that may arise, such as flight delays or cancellations, ensuring that passengers receive timely information and support.4. Team Collaboration: Work closely with airport staff and airline representatives to ensure smooth operations and effective communication throughout the airport.5. Safety and Compliance: Adhere to all safety regulations and airport policies, maintaining a secure environment for both passengers and staff.Required Skills and Expectations:Ideal candidates will have strong communication and interpersonal skills, allowing them to interact professionally with diverse individuals. A customer-focused mindset is essential for delivering exceptional service. Candidates should be detail-oriented, capable of handling documentation accurately. A positive attitude and problem-solving abilities are important for effectively assisting passengers. As this role is office-based, flexibility in working hours may be necessary. The ability to work well as part of a team is also crucial.
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  • Fresher
  • 4.3 Lac/Yr
  • Varanasi
Customer Relationship Ticket Booking
We are looking for enthusiastic and detail-oriented individuals to join our team as Airport Ticketing Staff in Varanasi Lal Bahadur Shastri International Airport. This position is ideal for freshers who have completed their 12th grade and are eager to start their career in the airline industry.Key Responsibilities:1. Ticket Sales and Promotions: Assist customers in purchasing tickets for domestic and international flights, offering information about promotional deals and packages.2. Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a pleasant experience for travelers.3. Reservation Management: Help manage flight reservations, changes, and cancellations effectively, ensuring accuracy in entered data.4. Documentation: Maintain accurate records of ticket transactions and other related documents, ensuring compliance with airline regulations.5. Coordination with Airlines: Liaise with airline representatives to obtain information and update customers about flight statuses and changes.Required Skills and Expectations: Candidates should have strong communication skills, both verbal and written, to effectively assist clients and work well in a team environment. Attention to detail is critical for managing reservations accurately. A positive attitude and willingness to learn are essential for success in this role, as is the ability to perform well under pressure in a fast-paced environment. Proficiency in basic computer skills is also required for handling ticketing systems and customer inquiries.
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  • Fresher
  • 7.5 Lac/Yr
  • Mangalore
Air Ticketing Airport Staff Airlines Cabin Crew Airline Ground Staff Ground Staff Ground Handling Staff Ground Operations Staff
Responsibilities:1. Ensure the safe and efficient handling of aircraft on the ground, including marshalling, towing, and baggage handling2. Assist with passenger boarding and disembarkation, including checking boarding passes and directing passengers to their seats3. Conduct safety checks on aircraft before and after flights, including securing doors and checking emergency equipment4. Communicate effectively with flight crews, air traffic control, and other ground staff to ensure the smooth operation of flights
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Hyderabad
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Airport Staff Airport Ground Staff Ground Handling Staff Cabin Crew Cargo Handling
As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.Key Responsibilities:- Guest Assistance: Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- Check-In Support: Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- Issue Resolution: Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- Feedback Collection: Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- Safety Protocols: Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.Required Skills and Expectations:- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Chennai
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
An Air Ticketing Executive manages flight bookings, reissues, and cancellations, ensuring accurate travel arrangements for clients. They use GDS systems (Amadeus, Sabre, Galileo) to handle reservations and provide customer service, often requiring a high school diploma or travel tourism certification. Key Responsibilities:Booking and Reservation: Handling domestic and international flight bookings, reissues, and cancellations.Customer Service: Providing information on flights, fares, and policies to travelers.System Proficiency: Utilizing Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo for bookings.Record Maintenance: Maintaining accurate records of all customer transactions, ticket sales, and payments.Support: Resolving customer complaints, managing refunds, and assisting with special requests. Qualifications and Skills:Education: A high school diploma (10+2) is required; a diploma in travel and tourism is often preferred.Experience: Previous experience in airline reservations is highly valued.Technical Skills: Proficiency in GDS systems (Amadeus/Sabre) and Microsoft Office.Soft Skills: Strong verbal/written communication, high attention to detail, and ability to work in a fast-paced environment.Flexibility: Willingness to work in shifts, including weekends and holidays. Typical Requirements:Location: Often based at airports or travel agency offices.
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Airport Executive Jobs For Freshers - Nadia

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Nadia
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
SHARE YOUR RESUME 8282965559nWe are looking for enthusiastic Airport Staff to join our team in Nadia, India. This full-time position is ideal for individuals who have completed their 10th grade and are eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in processes, answer queries, and provide information about flights and services to ensure a pleasant travel experience.nn2. Baggage Handling: Help with the loading and unloading of luggage, ensuring that passengers' belongings are managed safely and efficiently.nn3. Safety and Security: Conduct routine checks to ensure compliance with airport safety regulations, monitor restricted areas, and report any suspicious activities to maintain a secure environment.nn4. Team Collaboration: Work effectively with other airport staff and departments to ensure smooth operations, promote teamwork, and address issues promptly.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact effectively with passengers and colleagues. A positive attitude and willingness to learn are essential, as well as the ability to work flexible hours, including weekends and holidays. Attention to detail and a commitment to safety are crucial in this role. Prior experience is not necessary, making this an excellent opportunity for recent school graduates looking to enter the workforce.
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Airport Executive - Full Time - Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Muzaffarpur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
SHARE YOUR RESUME 8282965559nJoin our team as Airport Staff at our Muzaffarpur location. This full-time role is ideal for individuals who have recently completed their education and are eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Provide excellent service to passengers, assisting them with inquiries and ensuring a pleasant travel experience.nn2. Check-in Assistance: Help passengers with the check-in process, ensuring all necessary documentation is complete and luggage is tagged correctly.nn3. Safety Protocols: Assist in maintaining safety standards at the airport by following protocols and reporting any issues to supervisors.nn4. Coordination: Work closely with other airport staff and departments to facilitate smooth operations, including boarding procedures and baggage handling.nnRequired Skills and Expectations:nnCandidates should have a minimum education level of 10th grade and demonstrate good communication skills. Being friendly, approachable, and able to handle stressful situations is essential. A strong emphasis is placed on teamwork, so you must be prepared to work cooperatively with other team members. Attention to detail and a willingness to learn quickly will set you up for success in this role. No prior experience is necessary, making this a great opportunity for fresh candidates looking to start their careers in the aviation field.
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Airport Executive Jobs For 10th Pass Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Jalpaiguri
Airport Ticketing Airline Operations Aviation Aviation Security Hospitality Customer Service Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
SHARE YOUR RESUME 8282965559nJoin our team as Airport Staff in Jalpaiguri, India. This full-time position is perfect for individuals looking to start their career in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with their inquiries, ensuring a friendly and helpful experience throughout their journey.n2. Check-in Support: Help passengers with the check-in process, ensuring that all necessary documentation is collected and correct.n3. Baggage Handling: Manage the loading and unloading of luggage, ensuring that bags are handled safely and reach their designated locations.n4. Safety and Security: Follow all safety protocols and procedures to maintain a secure environment at the airport.nnRequired Skills and Expectations:nnCandidates must have completed at least the 10th grade. While previous experience is not necessary, a willingness to learn and adapt in a fast-paced environment is essential. Strong communication skills are important, as interacting with passengers and staff is a daily part of the role. Teamwork is also crucial, as you will be working closely with other airport personnel. A professional appearance and a positive attitude are expected at all times, contributing to a welcoming atmosphere for all passengers. Flexibility in working hours is important, as shifts may vary based on airport operations.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Varanasi
Airport Operation Customer Service Air Cargo Ground Staff Activities Ground Management Ground Handling Ground Manager Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Airport Ramp Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agen
We are seeking a Ground Staff Supervisor to oversee operations at our facility in Varanasi, India. This is a full-time position suitable for candidates with 0 to 5 years of experience and a minimum education of 10th pass.nnThe Ground Staff Supervisor will be responsible for managing and coordinating daily activities of ground staff to ensure efficient service delivery. You will supervise staff operations, ensuring adherence to safety and quality standards, while also providing training and guidance to team members.nnKey responsibilities include:nn1. Supervising Ground Staff: Oversee daily tasks and ensure that all duties are performed efficiently and accurately.n2. Operational Coordination: Work with other departments to facilitate smooth operations, addressing any issues that arise promptly.n3. Training and Development: Provide training to new employees and ongoing coaching to existing staff to enhance their skills and productivity.n4. Monitoring Performance: Evaluate staff performance regularly, offering feedback and identifying areas for improvement.n5. Ensuring Compliance: Ensure that all activities comply with company policies and safety regulations, maintaining a safe work environment.nnRequired skills and expectations:nnCandidates should possess strong leadership abilities and excellent communication skills. The ability to work under pressure and adapt to changing situations is essential. A collaborative spirit and problem-solving mindset are also key to succeed in this role. Being detail-oriented will help in overseeing operations effectively and maintaining high service quality.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Hisar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger
We are looking for a dedicated Air Ticketing Associate to join our team in Hisar, India. This position is perfect for individuals with 0-5 years of experience and requires at least a 12th-grade education. nnAs an Air Ticketing Associate, you will play a vital role in assisting customers with their air travel needs. Your key responsibilities will include:nn- Ticket Booking: You will assist customers in booking air tickets, ensuring they have accurate travel details and preferences.n- Customer Service: Providing excellent service to customers by answering queries related to flight schedules, fares, and travel policies.n- Issue Resolution: Handling any ticketing issues that may arise, ensuring prompt and efficient resolution to maintain customer satisfaction.n- Documentation: Maintaining accurate records of ticket sales and transactions for future reference and reporting.nnThe ideal candidate will possess strong communication and interpersonal skills, as you will be interacting with customers regularly. Attention to detail is essential for processing bookings accurately and efficiently. A positive attitude and the ability to work as part of a team will enhance your performance in this role. nnThis is a full-time, office-based position, offering an ideal start for individuals looking to begin or advance their careers in the travel industry. If you are passionate about travel and enjoy working with people, we encourage you to apply!
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Darbhanga
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent
We are looking for dedicated Airport Staff in Darbhanga, India. This full-time position is suitable for individuals with 0 to 5 years of experience. A minimum education of 10th pass is required. The role is office-based, ensuring you are part of a dynamic team dedicated to creating a smooth airport experience for travelers.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers by helping with check-in processes, answering questions, and directing them to their gates.nn2. Baggage Handling: Ensure the safe loading and unloading of passengers luggage, maintaining a smooth flow of baggage services.nn3. Safety Regulations: Adhere to airport safety procedures and guidelines to ensure a secure environment for all travelers and staff.nn4. Customer Service: Maintain a friendly and professional demeanor while interacting with travelers, resolving any issues or complaints they may have.nn5. Team Collaboration: Work closely with other airport staff and departments to ensure that all operations run efficiently and effectively.nnRequired Skills and Expectations:nnCandidates should have strong communication skills and the ability to work in a fast-paced environment. A positive attitude and willingness to assist others are crucial. You should be able to follow instructions accurately and work as part of a team. Flexibility in working hours may be necessary, as airports operate on a 24/7 basis.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Kozhikode
Airport Operation Cargo Handling Cargo Handler Cargo Staff Airport Cargo Air Cargo
We are looking for an Air Export Executive to join our team in Kozhikode/Calicut. This role is ideal for individuals who are eager to start or advance their career in the logistics and export industry, with an opportunity to gain hands-on experience.nnKey Responsibilities:nn1. Coordinate Shipments: You will manage air export shipments, ensuring all documentation is accurate and processed correctly. This includes preparing and submitting necessary shipping documents.nn2. Customer Interaction: Engage with clients to understand their shipping needs and provide updates on their shipments. Effective communication will help build strong relationships with our clients.nn3. Track Shipments: Monitor and track shipments through all stages of transit. You will ensure timely delivery and resolve any issues that may arise during the shipping process.nn4. Collaboration: Work closely with airlines, freight forwarders, and customs officials to ensure compliance with regulations and smooth operations.nnRequired Skills and Expectations:nnWe are looking for candidates who possess strong organizational skills and attention to detail to ensure accuracy in shipment processing. Effective communication skills, both verbal and written, are essential for interacting with clients and partners. A proactive attitude and the ability to work in a fast-paced environment are also important. Previous experience in logistics is a plus, but not required, as we welcome motivated individuals who are eager to learn. A minimum educational requirement is completing the 10th grade.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Kochi
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are looking for a dedicated Ground Staff Supervisor to oversee operations at our location in Kochi/Cochin, India. This role is suitable for candidates with 0 to 6 years of experience, and a minimum educational qualification of completing the 12th grade. The position is full-time and requires working from the office. nnThe Ground Staff Supervisor will be responsible for managing ground staff activities and ensuring smooth operations. This includes supervising team members, coordinating tasks, and providing guidance to ensure efficiency and adherence to company standards. The supervisor will also be in charge of training new staff, helping them understand their duties and responsibilities. nnKey responsibilities include:nn- Team Management: Oversee daily activities of ground staff, ensuring everyone understands their roles and operates effectively.n- Training and Development: Provide orientation and continuous training to new team members to keep them updated on protocols and procedures.n- Operational Coordination: Coordinate with other departments to ensure seamless service delivery, maintaining communication and collaboration.n- Quality Control: Monitor services provided by ground staff to ensure they meet company standards and passenger satisfaction.nnRequired skills and expectations include strong leadership qualities, effective communication abilities, and a proactive approach to problem-solving. Candidates should demonstrate responsibility, attention to detail, and the ability to work in a fast-paced environment.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Hyderabad
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as an Airport Ground Staff member in Hyderabad, India. We are looking for enthusiastic individuals, with no prior experience required, to assist with various airport operations. nnKey Responsibilities:nn1. Passenger Assistance: Provide friendly and helpful support to passengers at the airport, ensuring they have a pleasant experience.n n2. Check-In Services: Assist passengers with the check-in process, including issuing boarding passes and managing baggage.nn3. Safety and Security: Ensure that all safety protocols are followed while handling passenger luggage and during boarding activities.nn4. Communication: Clearly communicate flight information, gate changes, and other important announcements to passengers.nn5. Team Collaboration: Work closely with other staff members to maintain smooth airport operations and resolve any issues that arise.nnRequired Skills and Expectations:nnCandidates should have completed at least 12th grade and be willing to work in a full-time role. Strong communication skills are essential for interacting with passengers and colleagues. A customer-friendly attitude is critical to ensure a positive experience for travelers. Flexibility and the ability to work in a fast-paced environment are important. We welcome individuals with varied levels of experience, from fresh graduates to those with up to six years in the field, fostering a diverse and inclusive workplace.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Surat
Data Entry Operator Back Office Executive Passport Checking Ground Management Airport Ground Staff Man Management Ticketing Executive
We are urgently hiring ground staff in Surat for full-time positions. This role is ideal for those who are passionate about the airline industry and want to start a career in air-tickets and cabin crew services.Key Responsibilities:You will assist in air ticketing procedures, ensuring accurate information is provided to customers. You will also support cabin crew members in various tasks, contributing to a smooth flight experience for passengers. Regular engagement with customers will be required, so strong communication skills are essential.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess a willingness to learn. We welcome freshers and those with up to two years of experience in relevant roles. Strong interpersonal skills and a customer-oriented mindset are vital as you will frequently interact with passengers and airline personnel. Having a valid identification document is necessary for the role.Working Schedule:The work hours are from 10 AM to 6 PM, and candidates should be willing to work from the office in Surat.This role presents a valuable opportunity for individuals looking to gain experience and grow within the airline industry. This position is suited for those residing in or willing to relocate to Surat.
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Hiring Freshers || Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Coimbatore
Passport Checking Ticket Booking Ticket Checking Staff Ground Management Ground Operation Data Entry Operator Airport Ticketing Man Management Customer Care
As an Air Ticketing Staff member, you will play a vital role in assisting customers with their travel needs, ensuring a seamless ticketing experience.Key Responsibilities:- Ticket Booking: Assist customers in booking flights by providing relevant options based on their preferences and budget, ensuring they understand the terms of their purchase.- Customer Service: Address customer queries and concerns promptly, offering guidance on ticket changes, cancellations, and refunds to maintain high satisfaction levels.- Flight Information: Stay updated on flight schedules, availability, and pricing, providing customers with accurate information to help them make informed decisions.- Documentation Processing: Collect necessary identification and travel documents from customers and ensure they are correctly processed for ticket issuance.- Payment Handling: Manage payments securely, offering various payment options and ensuring all transactions are processed accurately.- Coordination with Airlines: Maintain communication with different airlines to confirm bookings, resolve issues, and get updates on flight statuses.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact effectively with customers and colleagues.- Attention to Detail: You must pay close attention to details to avoid errors in bookings and maintain accuracy in documentation.- Customer Service Orientation: A friendly and helpful attitude towards customers is critical in providing excellent service and resolving issues.- Basic Computing Skills: Proficiency in using computers, ticketing software, and online booking tools is necessary for efficient operations.- Team Player: Ability to work well within a team environment, supporting colleagues and sharing responsibilities effectively.
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Hiring Fresher - Ground Staff - Vijayawada

Aviation Job Placement Company

  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Vijayawada
Computer Operator Back Office Incharge Passport Checking Ticket Checking Staff Customer Support Air Hostess Airport Ground Staff Offline Data Entry
We are seeking dedicated individuals to join our team as Ground Staff at our Vijayawada location. This full-time role is ideal for candidates with a passion for the airline industry and a willingness to learn.Key Responsibilities:- Customer Service: Provide assistance to passengers at the airport, answering inquiries and ensuring a pleasant travel experience.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and verifying identification.- Baggage Handling: Safely manage passenger baggage, ensuring that luggage is loaded onto the correct flights and addressing any issues that may arise.- Boarding Procedures: Oversee the boarding process, ensuring that passengers are boarding in an organized manner and handling any last-minute issues.- Safety Compliance: Adhere to airport safety regulations and company policies to ensure a secure environment for passengers and staff.- Team Collaboration: Work closely with colleagues and other departments to streamline operations and enhance overall efficiency.Candidates should possess strong communication skills, as they will interact with a diverse group of passengers. A customer-oriented mindset is essential, alongside the ability to handle stressful situations with a calm demeanor. Basic problem-solving skills are necessary to tackle challenges that may arise during busy travel periods. A positive attitude and willingness to work in a team environment are also highly valued. No previous experience is required, making this an excellent opportunity for those entering the workforce.
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Hiring Freshers || Air Ticketing Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Ranchi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Relationship Ticket Booking Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Cargo Handling Airport Cargo Hospitality Customer Service Aviation Security Personality Development
We are looking for an Airport Ticketing Executive to join our team in Ranchi, India. This role is perfect for individuals who have completed their 12th grade and are eager to begin their career in the aviation industry, with opportunities for growth and skill development.nnKey Responsibilities:nn1. Ticketing and Reservations: You will manage ticket bookings for passengers, ensuring accurate details are entered and confirming reservations as needed.nn2. Customer Assistance: Provide exceptional service by assisting customers with their queries regarding flights, fares, and ticketing processes.nn3. Documentation: Handle necessary travel documentation, ensuring compliance with airline policies and regulations.nn4. Coordination with Airlines: Regularly communicate with various airlines to stay updated on flight schedules and ticket availability.nn5. Problem Solving: Address any issues that arise concerning ticketing or passenger travel, employing strong problem-solving skills to find solutions.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to interact effectively with customers and team members. Attention to detail is crucial in managing ticket information and ensuring accuracy. Basic knowledge of computer systems is required, as well as the ability to work in a fast-paced environment. A customer-focused mindset and a willingness to learn are essential for success in this role. You will work full-time from the office, making a positive impact on our passengers' travel experiences.
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Interview For Air Ticketing Executive || 12th Pass - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Srinagar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Srinagar. This role is ideal for individuals who are passionate about travel and customer service.nnAs an Airport Ticketing Executive, you will be responsible for providing ticketing services to passengers, ensuring a smooth and pleasant travel experience.nnKey Responsibilities:nn- Ticket Booking and Cancellations: You will assist passengers in booking their flights, changing itineraries, and processing cancellations when necessary, ensuring accurate information is conveyed.nn- Customer Service: Providing excellent customer support is crucial. You will answer queries, resolve issues, and offer assistance to passengers, ensuring they feel valued and informed.nn- Documentation: Ensuring all necessary travel documents are correctly processed is vital for compliance. You will manage ticketing documents and maintain updated records.nn- Coordination with Airlines: You will liaise with airline representatives to get the latest updates on flight schedules, availability, and any changes that might affect passengers.nnRequired Skills and Expectations:nnCandidates should have completed at least their 12th grade. Strong communication skills are essential, along with a friendly demeanor and the ability to work effectively in a team. Attention to detail and a customer-focused mindset are also important in this role. Ideally, applicants will have between 0 and 5 years of experience, but fresh graduates are also encouraged to apply. Being proactive and adaptable to fast-paced environments will help you succeed in this position.
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Online For Air Ticketing Executive Jobs (Freshers)

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Deoghar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Customer Relationship
The role of an Airport Ticketing Executive involves assisting customers with ticketing services and providing excellent customer support. It is ideal for individuals looking to start or advance their career in the aviation industry.nnKey Responsibilities:nn- Customer Service: Greet and assist passengers at the airport, addressing their inquiries and providing information about flights and ticketing processes.n n- Ticket Booking: Ensure accurate booking of tickets for domestic and international flights using reservation systems, confirming details with customers.n n- Documentation: Handle necessary paperwork and ensure all tickets and relevant travel documents are processed correctly and maintained securely.n n- Problem Resolution: Address customer complaints or issues related to ticketing, offering satisfactory solutions and maintaining a positive experience for travelers.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and can have 0 to 5 years of experience in a relevant field. Good communication skills are essential, enabling clear interaction with customers. Attention to detail is crucial for maintaining accurate records and handling ticketing efficiently. A strong customer service orientation is necessary to provide a pleasant experience for passengers. Proficiency in using computers and ticketing software is also important for managing bookings and checking flight availability. Candidates should be adaptable and ready to work in a fast-paced environment, ensuring timely assistance to all customers.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Delhi NCR
Crew Coordination Crisis Management Organization Decision Making Logistics Team Management Safety Procedures Risk Assessment
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:- Assist passengers with check-in and boarding procedures.- Handle passenger queries and provide customer support.- Assist with baggage handling and luggage-related enquiries.- Guide passengers regarding flight schedules, boarding gates, and airport facilities.- Support airport operations and maintain service standards.- Coordinate with airport departments for smooth operations.- Ensure passenger satisfaction and professional service.Eligibility Criteria:- Minimum Qualification: 10th / 12th Pass or Graduate.- Age Limit: 18-30 Years.- Good communication and interpersonal skills.- Basic English and Hindi communication skills.- Freshers and experienced candidates can apply.Required Skills:- Customer Service- Communication Skills- Teamwork- Problem-Solving Ability- Professional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
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  • 0 - 3 yrs
  • 5.5 Lac/Yr
  • Delhi NCR
Aviation Air Cargo Airport Cargo
We are looking for dedicated, responsible, and motivated candidates for the position of Air Cargo Executive. The selected candidates will be responsible for managing air cargo operations, handling shipment documentation, coordinating cargo bookings, and ensuring the safe and timely transportation of goods through airport cargo facilities.Key Responsibilities:Handle air cargo booking, receiving, and dispatch operations.Manage import and export cargo documentation.Coordinate with airlines, freight forwarders, and logistics teams.Ensure proper packaging, labelling, and cargo handling.Monitor shipment status and delivery schedules.Maintain cargo records and operational reports.Follow airport security and cargo safety regulations.Assist customers with cargo-related queries and services.Eligibility Criteria:Minimum Qualification: 12th Pass / Graduate.Freshers and experienced candidates can apply.Good communication and coordination skills.Basic computer knowledge required.Ability to work in shifts.Age Limit: 18-30 Years.
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Air Ticketing Executive Fresher

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsJammuSrinagarLehShimlaKangraKullu-ManaliAmritsarBathindaJalandharLudhianaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsBangaloreMangaloreBelagaviBallariBidarHubaliKalaburgiKoppalMysoreShivamoggaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bhubaneswar
Air Cargo Air Cargo Executive Cargo Assistant Cargo Associate Cargo Supervisor Airport Cargo Cargo Warehouse Cargo Staff Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Head Logistics Logistics Supervisor Logistics Incharge
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:BhubaneswarRourkelaAngulJayporeJharsugudaUtkelaVishakhapatnamRaipurAmbikapurJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 35,000 per month- Experienced: 35,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • Fresher
  • 5.0 Lac/Yr
  • Varanasi
Air Ticketing Airport Ticketing Airport Operation Aviation Ground Staff Activities Air Freight Ground Handling Air Traffic Control Air Cargo
We are looking for an enthusiastic Airport Representative to join our team in Varanasi. This entry-level position is perfect for freshers who have completed their 12th grade and are eager to start their career in the aviation industry.In this role, you will be responsible for assisting passengers at the airport. You will greet guests warmly and provide information about flight schedules, baggage, and services. You will help check in passengers and ensure they have all necessary documents for travel. Additionally, you will manage any inquiries and resolve issues to guarantee a smooth experience for travelers.To succeed in this position, you need excellent communication skills and a friendly demeanor. Being attentive to details is crucial, as you will need to handle various tasks simultaneously. You should be comfortable working in a fast-paced environment and be able to think on your feet, solving problems as they arise.The ideal candidate will be dependable and presentable, representing the company with professionalism. Being a team player will help you work closely with other airport staff to ensure seamless operations. A positive attitude and a willingness to learn will greatly support your growth in this role.Join us to embark on an exciting journey in the airport services sector and help enhance passenger experiences.
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  • Fresher
  • 9.5 Lac/Yr
  • Tiruchirappalli
Fine Personality Good Communication Ground Staff Airline Operations Hospitality Aviation Security Interpersonal Skills Ground Handling
As an Airport Ground Staff member, you will play a crucial role in ensuring a smooth and efficient travel experience for passengers. Your responsibilities will include:- Passenger Check-in Assistance: You will help passengers with the check-in process, ensuring they have all necessary documents and guiding them on where to go next.- Baggage Handling: You are responsible for safely loading, unloading, and transferring luggage to and from the aircraft, ensuring that all baggage is managed efficiently.- Customer Service: You will address passenger queries and concerns, providing helpful information regarding flights, boarding procedures, and airport facilities.- Coordination with Airlines: You will communicate with airline staff and other departments to ensure that all operations run smoothly and on schedule.- Safety and Security Checks: You will assist in maintaining safety standards at the airport, ensuring that all areas are secure and that safety protocols are followed.Candidates for this role should possess the following skills and expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with passengers and team members.- Teamwork: The ability to work well with others in a fast-paced environment is important.- Problem-Solving: Quick thinking and the ability to handle unexpected situations calmly will help in providing excellent customer service.- Adaptability: Being open to learning and adapting to various tasks and responsibilities is key to succeeding in this role.- Attention to Detail: You should focus on tasks to avoid mistakes and ensure all operations adhere to regulations.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Mumbai
Airline Operations Airport Operation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Aviation Passenger Handling Hospitality Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Mumbai. This role is ideal for recent school graduates and offers a great opportunity to start a career in the aviation industry.Key Responsibilities: - Passenger Assistance: Provide support to passengers during check-in, boarding, and arrival processes, ensuring a smooth travel experience.- Luggage Handling: Safely manage and transport luggage to and from the aircraft, ensuring proper protocols are followed.- Customer Service: Respond to queries and concerns from passengers, maintaining a friendly and professional demeanor throughout their journey.- Safety Procedures: Adhere to safety regulations and procedures, ensuring the well-being of all passengers and staff.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and be female. We seek individuals who are eager to learn and can work in a fast-paced environment. Strong communication skills and a pleasant attitude are essential for interacting with passengers and team members effectively. The ability to work as part of a team while also managing individual responsibilities is crucial. An interest in the aviation industry and a commitment to providing excellent customer service will help you succeed in this role. Being punctual, reliable, and capable of handling stressful situations with grace will contribute to your development in this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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Ground Staff (Freshers) Vadodara

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vadodara
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Kolkata
Administrative Executive Administration Admin Executive Admin Support Executive Admin Account Executive Administration Manager Ground Staff Airport Executive Airport Operation Airport Manager Airport Representative Airport Staff Ground Operation
Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: KolkataEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.
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Airport Ground Staff (Freshers) Chandigarh

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Chandigarh
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services. Your responsibilities will include:- Passenger Check-In Assistance: Help passengers at the check-in counters by verifying their travel documents and checking baggage, ensuring a seamless check-in process.- Boarding Process Management: Facilitate the boarding of passengers onto the aircraft by verifying boarding passes and guiding them to the appropriate gate.- Customer Service: Answer queries from passengers regarding flight schedules, airport facilities, and procedures, providing information and assistance to enhance their travel experience.- Baggage Handling: Ensure the safe and timely handling of passenger baggage, assisting in loading and unloading luggage onto the aircraft.- Safety and Compliance: Follow safety protocols and airport regulations to maintain a safe environment for passengers and staff, thereby upholding the airport's commitment to safety.To qualify for this role, you should have completed your 12th grade and possess good communication skills in English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with passengers from diverse backgrounds. You should be a team player, willing to work collaboratively with colleagues to ensure efficient airport operations. A positive attitude and the ability to remain calm under pressure are important, as situations may arise that require quick thinking and problem-solving. Prior experience in customer service or the aviation industry is a plus but not necessary, as training will be provided.
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Fresher hiring for Airport Ground Staff

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Ayodhya Faizabad
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for Airport Ground Staff to join our team in Ayodhya. This role involves working directly at the airport and is suitable for individuals with 0 to 2 years of experience. Candidates are required to have completed at least their 12th grade education.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process by verifying their travel documents and issuing boarding passes, ensuring a smooth start to their journey.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled safely and delivered to the correct destination.- Customer Service: Provide excellent service to passengers by addressing their inquiries, resolving issues, and ensuring their comfort at the airport.- Safety and Security Protocols: Adhere to all safety regulations and security measures to maintain a secure environment for all passengers and staff.- Coordination with Airlines: Work closely with various airlines to relay information concerning flight schedules, delays, and gate changes, facilitating effective communication.Required Skills and Expectations:- Effective communication skills are crucial for interacting with passengers and team members clearly and professionally.- A customer-focused mindset is important, as providing satisfactory service to travelers is a primary aspect of the role.- Basic problem-solving abilities are needed to address any passenger concerns promptly and efficiently.- A team-oriented attitude will help the ground staff work collaboratively with colleagues and support a positive work environment.This full-time position requires commitment and reliability, as airport operations run continuously.
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  • 0 - 2 yrs
  • Varanasi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Varanasi, you will play a vital role in ensuring a smooth and efficient experience for passengers at the airport. This full-time position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.Key Responsibilities:- Passenger Check-In Assistance: Facilitate the check-in process for passengers, helping them with their boarding passes and luggage, ensuring a quick and hassle-free experience.- Baggage Handling: Manage the loading and unloading of luggage onto and off of aircraft, ensuring that all bags are handled safely and transported to the correct destinations.- Customer Service: Address passenger inquiries and concerns, providing information about flight schedules, gate changes, and other travel-related questions to enhance customer satisfaction.- Safety Compliance: Assist in maintaining safety regulations at the airport, ensuring that all operations adhere to established guidelines for the safety of passengers and crew.Required Skills and Expectations:Candidates should possess strong communication skills to effectively assist passengers and interact with team members. A customer-oriented approach is essential, as you will be the first point of contact for travelers. Attention to detail is crucial for handling luggage and ensuring safety compliance. Candidates should be adaptable, able to work in a fast-paced environment, and demonstrate a commitment to providing excellent service. Teamwork is important, as you will collaborate with various airport staff to ensure efficient operations.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVijayawadaVisakhapatnamTirupatiKadapaKurnoolPuttaparthiRajahmundryJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Thiruvananthapuram
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsThiruvananthapuramKannurKochiKozhikodeAgattiGoaBangalore- Permanent / Contract (as applicable)Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Management Ground Hostess Ground Manager Ground Operation Ground Staff Executive Ground Handling Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Airport Supervisor Cabin Crew Air Cargo
As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as an Airport Ground Staff member in Indore, India, where you will play a crucial role in ensuring the smooth operation of airport services. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and flight information. Provide guidance and support to ensure a pleasant journey.nn2. Baggage Management: Monitor and manage the loading and unloading of luggage. Ensure that baggage is handled with care and goes to the correct destinations.nn3. Customer Service: Address passenger inquiries and concerns with professionalism. Strive to enhance the customer experience through effective communication and problem-solving.nn4. Coordination with Airline Staff: Collaborate with pilots, cabin crew, and other airline personnel to ensure timely departures and arrivals. Communicate any issues that may affect flight schedules or passenger services.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers. A strong attention to detail is essential, as the role requires careful handling of baggage and adherence to safety protocols. Ability to work efficiently in a fast-paced environment is important, along with a willingness to learn and adapt. A positive attitude and teamwork skills will help ensure a seamless airport experience for all travelers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Chandigarh
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join a dynamic team as Airport Ground Staff in Chandigarh, India, where you will play a vital role in ensuring smooth operations at the airport. This full-time position is ideal for individuals with a passion for customer service and a keen interest in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a pleasant travel experience.n2. Safety Checks: Conduct safety checks on boarding passes and luggage to maintain airport security and safety standards.n3. Communication: Provide information to passengers regarding flight schedules, delays, and gate changes to keep them informed and at ease.n4. Coordination with Airlines: Work closely with airline staff to manage boarding and deboarding activities efficiently and on time.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess excellent communication skills in both English and the local language. A friendly and approachable demeanor is essential for assisting passengers effectively. Attention to detail and the ability to work well under pressure in a fast-paced environment are crucial for this role. Ideal candidates should be flexible with their working hours, ready to adapt to the vibrant airport atmosphere. Previous experience in customer service or related fields will be an advantage, but it is not mandatory, making this role suitable for recent graduates or individuals starting their careers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Delhi. This role is ideal for candidates with a positive attitude and a passion for customer service within a dynamic airport environment. nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers, provide information about flights, and assist with check-in procedures to ensure a smooth travel experience.nn2. Baggage Handling: Safely handle and transport luggage, ensuring it is loaded and unloaded correctly from the aircraft.nn3. Coordination with Airline Staff: Work closely with pilots and airline crews to communicate flight updates and ensure timely departures and arrivals.nn4. Emergency Response: Be prepared to respond to emergencies while following safety protocols, ensuring passenger safety at all times.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers and team members. Attention to detail is essential to manage the logistics of passenger check-in and baggage handling. A commitment to customer satisfaction is vital, as you will be the face of the airline to travelers. Being able to work in a fast-paced environment while remaining calm under pressure is crucial. Flexibility in work hours, including weekends and holidays, is expected to accommodate the varying demands of airport operations. A minimum of 12th-grade education is required, and prior experience is not mandatory but will be a plus.
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