Airport Operations Executive Job Vacancies in Indore

An Air Ticketing Executive handles flight reservations, ticket issuance, rebooking, and customer travel support. The job sits at the intersection of airline systems, fare rules, and passenger service, and is common in airlines, travel agencies, OTAs, and airport offices.Key ResponsibilitiesCreate, modify, and cancel flight bookings.Issue tickets and process reissues, reroutes, refunds, and voids.Quote fares, taxes, and service fees.Advise customers on baggage, visa, and travel policies.Handle special service requests (meals, seats, wheelchairs, UMNR).Coordinate with airlines for schedule changes or disruptions.Maintain accurate PNR and payment records.Meet sales and service quality targets.Daily Work ActivitiesChecking availability and best fares.Responding to calls, emails, or walk-in clients.Monitoring queues for time limits and ticketing deadlines.Updating passengers about delays or cancellations.Preparing daily sales and cash reports.Skills & CompetenciesKnowledge of fare construction and airline rules.Familiarity with Global Distribution Systems (GDS).Good communication and persuasive skills.Accuracy with data entry and payments.Ability to manage irate or stressed travelers.Time management and multitasking.

As an Air Cargo Executive, your main responsibilities will include overseeing all aspects of cargo handling, coordinating with cargo staff and ground handling staff to ensure smooth operations at the airport. You will be required to manage air cargo operations, including loading and unloading of freight, supervising ground operations, and ensuring timely delivery of cargo.Key skills for this role include a strong understanding of air cargo logistics, supply chain management, and export-import documentation. You should have excellent communication skills.

As an Air Cargo Executive, your main responsibility will be to oversee the efficient and safe handling of cargo operations at the airport. You will be responsible for coordinating with various departments to ensure timely delivery of cargo, resolving any issues that may arise during the process, and maintaining a high level of customer service.Key skills required for this role include:1. Knowledge of air cargo operations and procedures2. Experience in cargo handling and supervision3. Ability to work efficiently under pressure and meet tight deadlines

Oversees all Aspects of Airport Operations, Ensuring Safety, Efficiency, and Compliance with Regulations, While also Managing Staff, Budgets, and Coordinating with Airlines and other Stakeholders.

We have vacant of 975 Airport Ground Staff Jobs in Delhi, Lucknow, Kanpur, Patna City, Bhopal, Indore, Gwalior, Chandigarh, Jalandhar, Amritsar, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A, B.B.A, B.Com, B.Ed, B.Pharma, B.Sc, M.A, M.Sc Skill Ground Staff, Airport Staff, Airport Ticketing, Airport Executive, Airport Cargo Loader, Air Hostess, Computer Operator, Back Office Operation Executive, Customer Support, Customer Care etc.

Job Openings for 780 Ground Staff Executive Jobs for Freshers in Delhi,Dehradun,Saharanpur,Lucknow,Kanpur,Gurgaon,Gwalior,Indore,Chandigarh,Amritsar, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Housekeeping,Air Ticketing,Airport Operation,Internal Communication,Aviation,Aviation Security,Ground Staff Activities,Ground Handling,Cargo Handling,Personality Development,Airport Cargo,Ground Management,Good Communication etc.

Job Openings for 780 Ground Staff Executive Jobs for Freshers in Delhi,Dehradun,Saharanpur,Lucknow,Kanpur,Gurgaon,Gwalior,Indore,Chandigarh,Amritsar, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Housekeeping,Air Ticketing,Airport Operation,Internal Communication,Aviation,Aviation Security,Ground Staff Activities,Ground Handling,Cargo Handling,Personality Development,Airport Cargo,Ground Management,Good Communication etc.

Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations

Responsibilities:- Entering data into computer databases accurately and efficiently- Ensuring data integrity and confidentiality- Sorting and organizing paper documents for data entry- Verifying and correcting data discrepancies- Generating reports and performing data analysis- Communicating with team members to ensure data accuracy and consistencySkills:- Proficiency in data entry and computer skills- Attention to detail and accuracy- Strong organizational skills- Ability to work independently and in a team environment

Airport Ground Staff are responsible for ensuring the smooth functioning of airport operations by handling various roles such as Cabin Crew, Airport Operation, Airport Manager, Passport Checking Staff, Baggage Service Management, Front Desk Executive, Ticket Support Executive, Airport Guest Relationship Executive, Ground Operations Staff, Airport Representative, Air Ticketing Executive, and System Support Executive.Key responsibilities for Airport Ground Staff include:- Assisting passengers during check-in and boarding processes- Ensuring safety and security procedures are followed

Job SummaryThe Air Cargo Executive is responsible for managing and coordinating air cargo operations, documentation, and customer service functions to ensure safe, efficient, and timely handling of shipments. The role involves coordinating with airlines, freight forwarders, customs, and warehouse teams, ensuring regulatory compliance, and delivering high service standards to clients. Key Responsibilities1. Cargo Operations & CoordinationOversee daily import and export cargo operations at the airport or cargo terminal.Coordinate with warehouse, ramp, and ground handling teams for cargo acceptance, build-up, and dispatch.Ensure proper handling, storage, and security of cargo, including special, valuable, fragile, or perishable shipments.Track shipments and ensure timely loading and offloading from flights.2. Documentation & Regulatory CompliancePrepare, verify, and process Air Waybills (AWB), HAWB, MAWB, invoices, and shipping documents.Ensure compliance with IATA, airline, and country-specific cargo regulations.Handle Dangerous Goods (DG) documentation and acceptance (as per certification).Coordinate with customs agents and ensure adherence to customs clearance procedures.3. Customer Service & Client CommunicationProvide support and updates to customers regarding cargo status, tracking, and shipment queries.Resolve shipment discrepancies, delays, claims, or damages with a customer-centric approach.Build strong relationships with clients, agents, and airline partners.4. Logistics & Operational PlanningPlan and schedule cargo shipments to meet delivery timelines and flight schedules.Coordinate transport arrangements with trucking partners or internal logistics teams.Monitor cargo space availability and communicate with airlines for allotments or bookings.Support sales team with cargo rates, quotations, and capacity updates when required.5. Reporting & System ManagementMaintain accurate records of cargo movements, billing, and documentation.Update data in cargo management systems, CRM, and airline portals.Prepare daily, weekly, or monthly operational and performance reports. Required Skills & CompetenciesStrong knowledge of air cargo handling processesUnderstanding of AWB, customs procedures, and IATA cargo regulationsGood communication and customer service skillsTime management, planning, and problem-solving abilityAccuracy in documentation and attention to detailProficiency in MS Office; knowledge of cargo systems (Cargo-IMP, EDI, CRM) preferred Qualifications & ExperienceEducation: 10+2 / Graduate in Logistics, Aviation, Commerce, or related fieldExperience: 06 years in air cargo operations, freight forwarding, or logistics (freshers with training may be considered)Certifications (Preferred):IATA/FIATA Cargo Introductory CourseDangerous Goods Regulations (DGR) CertificationCustoms Documentation CourseWork EnvironmentAirport cargo terminal or corporate office environmentRotational shifts, including weekends and holidaysFast-paced and deadline-driven work atmospherePhysical movement and handling of cargo areas (for operations roles)

The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents

Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight safety checks3. Serving meals and beverages to passengers4. Providing first aid when necessary5. Assisting passengers with boarding and disembarking6. Following all airline policies and procedures7. Maintaining a professional appearance at all times8. Communicating effectively with passengers and crew members9. Handling any in-flight emergencies calmly and efficiently

Responsibilities for Airport Staff may include:- Assisting passengers with check-in, boarding, and disembarking from flights- Handling baggage and cargo in a safe and efficient manner- Checking passports and travel documents- Ensuring compliance with airport security procedures- Providing information and assistance to passengers- Operating airport equipment, such as conveyor belts and baggage carts- Maintaining cleanliness and orderliness in the airport terminal- Handling customer inquiries and complaints in a professional manner

As an Air Cargo Executive, you will be responsible for overseeing the handling and shipment of cargo at airports. Your main duties will include coordinating the receipt, storage, and delivery of cargo, ensuring compliance with airline and airport regulations, and resolving any issues that may arise during the process.Key responsibilities:1. Supervise and coordinate the loading and unloading of cargo to and from aircraft.2. Ensure that all cargo is properly handled, stored, and transported according to airline guidelines.