Airport Operation Job Vacancies in Dibrugarh

Key responsibilities:1. Assisting passengers during check-in and boarding: As an airport ground staff member, you will help passengers with check-in procedures and ensure they board the aircraft smoothly.2. Handling baggage and cargo: You will be responsible for tagging and handling baggage, as well as overseeing the loading and unloading of cargo on the aircraft.3. Ensuring safety and security: It will be your duty to follow strict safety and security protocols to ensure the well-being of passengers and staff members at the airport.4. Providing customer service: You will answer passengers' inquiries, address their concerns, and assist them with any issues that may arise during their time at the airport.Required skills and expectations:1. Strong communication skills: You should be able to effectively communicate with passengers and colleagues to provide excellent customer service.2. Attention to detail: Precision is crucial when handling baggage and cargo to ensure everything is in the right place at the right time.3. Ability to work in a fast-paced environment: Airports can be busy and hectic places, so being able to work efficiently under pressure is essential.4. Flexibility and adaptability: You may be required to work different shifts and handle various tasks, so being adaptable to changes is important in this role.

Job Summary:The Ramp Officer is responsible for coordinating and supervising all aircraft ramp activities to ensure safe, timely, and efficient ground handling operations. This includes overseeing baggage and cargo loading/unloading, aircraft marshalling, fueling coordination, and maintaining ramp safety standards in compliance with airport and airline procedures.Key Responsibilities:1. Aircraft Handling & CoordinationOversee aircraft arrival and departure procedures.Marshal aircraft to and from parking bays safely and efficiently.Coordinate with flight crew, dispatchers, and other ground service teams to ensure smooth turnaround.Monitor ramp operations to prevent damage to aircraft, equipment, or personnel.Ensure ground support equipment (GSE) is positioned and operated correctly.2. Baggage & Cargo OperationsSupervise loading and unloading of baggage, cargo, and mail according to load plans.Ensure proper segregation of priority, fragile, and transfer baggage.Verify weight and balance documentation before aircraft pushback.Coordinate with cargo and load control teams for accuracy and compliance.3. Safety & ComplianceEnforce all ramp safety rules and personal protective equipment (PPE) usage.Conduct regular ramp safety checks and incident reporting.Ensure compliance with airport authority, airline, and DGCA safety standards.Respond immediately to emergencies or irregularities on the ramp area.4. Equipment & Resource ManagementMonitor and maintain ramp equipment, ensuring it is in good working condition.Report any equipment defects or safety concerns promptly.Coordinate manpower allocation to meet flight schedules efficiently.5. Communication & DocumentationLiaise with Air Traffic Control (ATC), Operations Control, and airline representatives.Maintain accurate records of ramp operations, flight movements, and delays.Prepare reports related to ramp performance, safety incidents, or operational disruptions.Required Skills & CompetenciesKnowledge of aircraft ground handling procedures.Familiarity with GSE (Ground Support Equipment) and ramp safety protocols.Strong teamwork and communication skills.Leadership ability for supervising ground crew.High attention to safety, detail, and time efficiency.Ability to handle stressful or time-critical situations.Basic computer literacy (MS Office, ramp management systems).Qualifications & ExperienceEducation: Minimum 10+2 / Diploma or Bachelors Degree (preferably in Aviation, Logistics, or related field).Experience: 06 years in ground handling or ramp operations (airline or airport environment preferred).Certifications (Preferred):Ramp Safety TrainingAirside Driving Permit (ADP)Dangerous Goods Regulations (DGR) AwarenessWork ConditionsWork primarily on airport ramp/apron areas.Rotational shifts, including nights, weekends, and holidays.Exposure to noise, weather conditions, and time-critical operational environments.

Responsibilities:1. Ensuring the safety and comfort of passengers during flights.2. Performing pre-flight safety checks.3. Demonstrating the use of safety equipment.4. Serving meals and refreshments to passengers.5. Handling any in-flight emergencies.6. Providing exceptional customer service at all times.7. Keeping the cabin clean and tidy.8. Assisting passengers with special needs.9. Following all airline and regulatory policies and procedures.10. Attending regular training sessions.

Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform.

An Airport Customer Service operator job involves assisting passengers with various needs throughout their airport experience. This includes check-in, ticketing, reservations, baggage handling, and addressing customer inquiries and concerns. They also play a crucial role in ensuring the smooth operation of the airport and providing a positive customer experience.

As a Back Office Executive, you will be responsible for handling various back office operations within the company. Your primary role will involve processing transactions, analyzing data, coordinating with different departments, and providing administrative support. You will also be required to handle accounts processing, financial tasks, data entry, and assist in airport operations such as help desk operations, baggage handling, and flight reservations. Key responsibilities:- Process transactions and data accurately and efficiently- Analyze and interpret data to provide insights and make recommendations.

Job Openings for 51 10th 12th OR ITI AIRPORT GROUND STAFF JOB Jobs for Freshers in Tirupati, Kadapa, Vijayawada Guntur Highway, Dibrugarh, Ranchi, Raipur, Chhattisgarh, Ahmedabad, Jamnagar, Mangalore, Bangalore, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management with Good knowledge in Ground Operation, Ground Management, Ground Manager, Ground Staff, Ground Hostess, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Supervisor, Airport Cargo Loader, Aircraft Maintenance Technician, Airline Customer Service, Airlines Transition Captain, Aviation Security, Flight Attendant, Flight Stewardess, Back Office Sales, Marketing, Basic Computer Skills, 12th Pass, freshers etc.

The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents