Airport Ground Handling Job Vacancies in Nagpur

We are seeking Airport Ticketing Staff in Nagpur to assist travelers with ticket purchases, check-ins, and information about flights. This role is essential for providing excellent customer service and ensuring a smooth travel experience for passengers.Key Responsibilities:1. Ticket Sales: Sell tickets for airlines, ensuring accurate information on flight options, pricing, and schedules. You'll help customers find the best travel solutions to meet their needs.2. Check-in Assistance: Aid passengers during the check-in process, guiding them through the steps and ensuring they have the necessary documents for travel.3. Customer Support: Provide information regarding flight statuses, baggage policies, and travel regulations to assist travelers effectively.4. Handling Payments: Process payments for ticket sales securely and manage cash or electronic transaction systems according to company policies.5. Issue Resolution: Address and resolve customer complaints or issues related to ticketing and travel plans, ensuring a positive experience for all passengers.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and should possess good communication and interpersonal skills to interact positively with customers. Strong organizational abilities are essential, as well as attention to detail to manage bookings accurately. We welcome applicants with varied experience levels, from fresh graduates to those with up to five years of experience in customer service or related fields. A passion for travel and a friendly demeanor are highly valued in this role.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

Responsibilities for Airport Staff may include:- Assisting passengers with check-in, boarding, and disembarking from flights- Handling baggage and cargo in a safe and efficient manner- Checking passports and travel documents- Ensuring compliance with airport security procedures- Providing information and assistance to passengers- Operating airport equipment, such as conveyor belts and baggage carts- Maintaining cleanliness and orderliness in the airport terminal- Handling customer inquiries and complaints in a professional manner

We have vacant of 43 Jobs for Ground Staff at Airport in multiple locations - Vijayawada, Guwahati, Raipur, Chhattisgarh, Surat, Bangalore, Kalaburagi, Gulbarga, Kozhikode/Calicut, Nagpur, Hyderabad, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree Skill Ground Staff, Ground Operations Staff, Ground Hostess, Ground Handling Staff, Airport Manager, Airport Representative, Air Ticketing Executive, Guest Relation Executive, Passport Checking Officer, Cabin Crew, Air Traffic Controller, Flight Attendant, Air Hostess etc.

We are looking for 18 Jobs for Passport Checking Officer at Airports Posts in Goa, Vadodara, Imphal, Aizawl, Bangalore, Trivandrum/Thiruvananthapuram, Bhopal, Nagpur, Madurai, Hyderabad, with deep knowledge in Passport Checking Officer, Air Ticketing Executive, Airport Operation, Ground Staff, Ground Handling Staff, Guest Relation Executive, Front Desk Executive, Airport Representative, Airport Manager, Cabin Crew, Air Traffic Controller and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma

We are looking for 39 Vacancy for Air Cargo Assistant at Airports Posts in Visakhapatnam, Itanagar, Guwahati, Goa, Ahmedabad, Ranchi, Kalaburagi, Gulbarga, Bangalore, Kochi/Cochin, Nagpur, with deep knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Executive, Cargo Supervisor, Ground Staff, Airport Manager, Front Desk Executive, Air Ticketing Executive and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree