Airport Ground Handling Job Vacancies in Nagpur

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

Responsibilities for Airport Staff may include:- Assisting passengers with check-in, boarding, and disembarking from flights- Handling baggage and cargo in a safe and efficient manner- Checking passports and travel documents- Ensuring compliance with airport security procedures- Providing information and assistance to passengers- Operating airport equipment, such as conveyor belts and baggage carts- Maintaining cleanliness and orderliness in the airport terminal- Handling customer inquiries and complaints in a professional manner

The Airport Manager is responsible for overseeing all operations at the airport in Nagpur, India. This includes managing staff, ensuring safety and security protocols are followed, and coordinating with airlines and other airport stakeholders. The Airport Manager is also responsible for budgeting, customer service, and maintaining regulatory compliance.Key Responsibilities:1. Supervise airport staff and ensure efficient operations2. Implement safety and security measures to protect passengers and property3. Coordinate with airlines, vendors, and government agencies to ensure smooth operations4. Develop and manage budgets for various airport functions5. Provide excellent customer service to passengers and stakeholders6. Ensure compliance with all aviation regulations and guidelinesRequired Skills and Expectations:- Strong leadership and communication skills- Ability to multitask and problem solve in a fast-paced environment- Knowledge of airport operations and regulations- Experience in budget management and staff supervision- Flexibility to work irregular hours as needed- High attention to detail and commitment to safety and security.

We have vacant of 43 Jobs for Ground Staff at Airport in multiple locations - Vijayawada, Guwahati, Raipur, Chhattisgarh, Surat, Bangalore, Kalaburagi, Gulbarga, Kozhikode/Calicut, Nagpur, Hyderabad, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree Skill Ground Staff, Ground Operations Staff, Ground Hostess, Ground Handling Staff, Airport Manager, Airport Representative, Air Ticketing Executive, Guest Relation Executive, Passport Checking Officer, Cabin Crew, Air Traffic Controller, Flight Attendant, Air Hostess etc.

We are looking for 18 Jobs for Passport Checking Officer at Airports Posts in Goa, Vadodara, Imphal, Aizawl, Bangalore, Trivandrum/Thiruvananthapuram, Bhopal, Nagpur, Madurai, Hyderabad, with deep knowledge in Passport Checking Officer, Air Ticketing Executive, Airport Operation, Ground Staff, Ground Handling Staff, Guest Relation Executive, Front Desk Executive, Airport Representative, Airport Manager, Cabin Crew, Air Traffic Controller and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma

We are looking for 39 Vacancy for Air Cargo Assistant at Airports Posts in Visakhapatnam, Itanagar, Guwahati, Goa, Ahmedabad, Ranchi, Kalaburagi, Gulbarga, Bangalore, Kochi/Cochin, Nagpur, with deep knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Executive, Cargo Supervisor, Ground Staff, Airport Manager, Front Desk Executive, Air Ticketing Executive and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of passengers during flights, serving meals and beverages, conducting safety demonstrations, and providing exceptional customer service. You must have excellent communication and interpersonal skills, the ability to remain calm under pressure, and the willingness to work irregular hours.

Hiring for 76 Airport Customer Service Associate Jobs in Madurai, Visakhapatnam, Kolkata, Kurnool, Hubli, Nagpur, Indore, Bhubaneswar, Surat, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Management, Airport Representative, Airport Ticketing, Airport Operation, Airport Executive, Passenger Service Associate, Guest Handling, BPO Sales, Ground Staff, Air Ticketing, Cabin Crew, Aircraft Maintenance etc.