Airport Customer Service Associate Female 12th Pass Jobs in Patna

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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and motivated Airport Customer Service Associate to join our team in Patna. As an essential part of our airport operations, you will ensure a pleasant experience for passengers traveling through the airport.- Respond to passenger inquiries: You will assist travelers with their questions, giving clear and accurate information about flights, services, and airport facilities. - Check-in assistance: You will help passengers with the check-in process, guiding them through ticketing and baggage drop-off to ensure a smooth start to their journey.- Handle customer complaints: If a traveler faces issues, you will address their concerns with empathy and provide solutions, ensuring they feel valued and supported.- Promote airport services: You will inform passengers about additional services available, such as lounges, shopping, or dining options, enhancing their overall experience at the airport.- Coordinate with airline staff: You will collaborate with airline representatives to ensure seamless communication and resolution of any issues that may arise during a passenger's journey.To succeed in this role, you should have strong communication skills, a helpful attitude, and the ability to work well under pressure. You should be able to interact positively with diverse groups of people. Customer service experience is a plus but not required. Flexibility in working hours is also necessary, as airport operations can vary. A minimum educational qualification of 10th pass is required for this position.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 4.3 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.2. **Check-In Support**: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.3. **Problem Resolution**: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.4. **Information Provision**: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.5. **Collaboration**: Work closely with airline staff and other airport departments to ensure efficient operations and communication.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking an enthusiastic Airport Customer Service Associate to join our team in Patna, India. The ideal candidate will assist passengers, ensuring a smooth airport experience. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Passenger Assistance**: Greet and guide passengers within the airport, helping them with inquiries about flights, boarding times, and services available.2. **Check-In Support**: Assist passengers during the check-in process, ensuring they have the necessary documents and guiding them through baggage handling procedures.3. **Problem Resolution**: Address and resolve passenger issues such as flight delays or cancellations with empathy and professionalism to maintain a positive travel experience.4. **Information Dissemination**: Provide accurate and relevant information about airport facilities, flight schedules, and other services to enhance passenger satisfaction.5. **Safety Compliance**: Adhere to all airport safety regulations and protocols, ensuring a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with diverse groups of people. A helpful and positive attitude is essential to assist passengers confidently. Basic computer skills and knowledge of airport operations are advantageous. Being a team player and having the ability to work in a fast-paced environment are important, as the airport setting can be dynamic and busy. Flexibility in working hours, including weekends and holidays, is also expected to meet operational needs.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Patna, you will play a crucial role in ensuring passengers have a smooth travel experience. Your primary duties will include:- **Greeting and Assisting Passengers**: You will be the first point of contact at the airport, welcoming passengers with a friendly attitude and helping them with check-in, boarding, and other inquiries.- **Managing Check-In Processes**: You will assist passengers with their check-in, ensuring that all required information is collected and that luggage is tagged correctly for their journeys.- **Providing Flight Information**: You will keep passengers informed about flight schedules, delays, and gate changes, ensuring they have the most current information.- **Handling Customer Complaints**: Should passengers face issues or express concerns, you will address these challenges calmly and professionally, seeking to resolve problems to the best of your ability.- **Coordinating with Other Departments**: You will work closely with other teams, such as security or baggage handling, ensuring that all operations run smoothly and efficiently.To excel in this role, you should have excellent communication skills and a friendly demeanor. Being able to work well under pressure is important, as the airport environment can be fast-paced. Basic computer skills are required for handling check-in systems. Flexibility in working hours is necessary since you may work evenings, weekends, and holidays. Previous experience in customer service is a plus, but newcomers eager to learn will also thrive in this position.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will be the friendly face at the airport, helping travelers with their needs and ensuring they have a pleasant experience. **Key Responsibilities:**- **Greeting Passengers**: Welcome passengers with a warm smile and assist them as they enter the airport, setting a positive tone for their journey.- **Check-In Assistance**: Help travelers with the check-in process, including checking luggage and printing boarding passes, ensuring that everything runs smoothly.- **Providing Information**: Answer questions about flight schedules, boarding gates, and general airport services, helping travelers navigate the airport efficiently.- **Resolving Issues**: Address any complaints or issues that passengers may have, offering solutions and support to ensure their satisfaction.- **Coordination with Airlines**: Collaborate with airline staff to communicate any flight delays or changes, keeping passengers informed and calm.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, to assist passengers from diverse backgrounds.- **Customer Service Attitude**: A friendly and helpful demeanor is essential, as the role involves interacting with many people each day.- **Problem-Solving Ability**: Being able to think quickly and resolve issues as they arise is crucial for maintaining customer satisfaction.- **Team Player**: You should work well with colleagues across different departments to ensure a smooth operation.- **Basic Computer Skills**: Familiarity with computers and checking systems is needed to assist with check-ins and inquiries. This position is ideal for individuals ready to start their career in customer service at the bustling airport environment.
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Aviation Ground Staff Activities
Job Openings for 20 Airport Passenger Service Associate Jobs for Freshers in Kolkata, Patna, Ranchi, Jhargram, Bhubaneswar, Asansol, Durgapur, Koch Bihar, Hooghly, Malda, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Aviation, Ground Staff Activities etc.
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Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Job Openings for 100 Airport Customer Service Associate Jobs for Freshers in Kolkata, Howrah, Hooghly, North 24 Parganas, South 24 Parganas, Haldia, Nadia, Bhubaneswar, Patna, Gaya, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service etc.
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Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Hiring for 20 Airport Customer Service Associate Jobs in Kolkata South, Kolkata, Calcutta Greens, Kolkata, Medinipur, Purba Medinipur, Paschim Medinipur, Bardhaman, Paschim Bardhaman, Purba Bardhaman, Madhyamgram, North 24 Parganas, Patna, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service etc. Contact - 9123096014
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Ground Staff Customer Relationship
Job Openings for 28 Opening For Airport Customer Service Associate 2025 Jobs for Freshers in Patna, Bhagalpur, Gaya, Bhubaneswar, Cuttack, Balasore, Paschim Bardhaman, Birbhum, South 24 Parganas, North 24 Parganas, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff, Customer Relationship etc.,
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Aviation Good Communication Skills Ground Management Airport Ramp Executive Loaders House Keeping
Hiring for 50 Airport Customer Service Associate Jobs in Kolkata,Birbhum,Darjeeling,Bhubaneswar,Howrah,Kharagpur,jhasugra,Jhargram,Patna,Ranchi, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Aviation,Good Communication Skills,Ground Management,Airport Ramp Executive,loaders,House Keeping etc.
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