As an Airport Customer Service Associate, you will play a vital role in enhancing the travel experience for passengers. You will work at the airport in Patna and interact directly with travelers. This position is full-time and is open to freshers, requiring only a minimum education level of 10th pass.
**Key Responsibilities:**
- **Greeting Passengers:** Welcome travelers with a friendly attitude to make their journey pleasant.
- **Check-in Assistance:** Help passengers with the check-in process by providing guidance on ticketing and baggage handling.
- **Information Provision:** Answer questions about flights, airport services, and other travel-related inquiries to assist passengers effectively.
- **Problem Resolution:** Address passenger complaints or issues promptly and ensure that they receive the necessary support.
- **Coordination with Staff:** Collaborate with airport staff, including security and airline personnel, for smooth operations and passenger flow.
**Required Skills and Expectations:**
- **Communication Skills:** You should be able to speak clearly and politely to passengers, providing information accurately.
- **Customer-Oriented Attitude:** A focus on serving customers and meeting their needs is essential in this role.
- **Team Player:** Working well with others in a fast-paced environment is important for seamless service.
- **Adaptability:** Being open to changes and able to handle unexpected situations is crucial.
- **Basic Computer Knowledge:** Familiarity with basic computer operations helps in managing check-in systems and other tasks efficiently.
Join us in delivering excellent customer service at the airport!
Experience
Fresher
No. of Openings
39
Education
10th Pass
Role
Airport Customer Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation
Face Interview Location
KOLKATA