Airport Customer Service Associate Jobs For Freshers - Patna

We are seeking a friendly and motivated Airport Customer Service Associate to join our team in Patna. As an essential part of our airport operations, you will ensure a pleasant experience for passengers traveling through the airport.

- Respond to passenger inquiries: You will assist travelers with their questions, giving clear and accurate information about flights, services, and airport facilities.

- Check-in assistance: You will help passengers with the check-in process, guiding them through ticketing and baggage drop-off to ensure a smooth start to their journey.

- Handle customer complaints: If a traveler faces issues, you will address their concerns with empathy and provide solutions, ensuring they feel valued and supported.

- Promote airport services: You will inform passengers about additional services available, such as lounges, shopping, or dining options, enhancing their overall experience at the airport.

- Coordinate with airline staff: You will collaborate with airline representatives to ensure seamless communication and resolution of any issues that may arise during a passenger's journey.

To succeed in this role, you should have strong communication skills, a helpful attitude, and the ability to work well under pressure. You should be able to interact positively with diverse groups of people. Customer service experience is a plus but not required. Flexibility in working hours is also necessary, as airport operations can vary. A minimum educational qualification of 10th pass is required for this position.

• Experience

  0 - 1 Years

• No. of Openings

  65

• Education

  10th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 37 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  Kolkata